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The plus side to off-peak travelling is you’ll avoid huge crowds and high prices. Many frugal travellers opt to take their holidays during the low seasons but is there a trade-off?Unfortunately during the low season many tours, accommodation and attractions are not running or closed. These closures are often due to weather, scheduled maintenance or simply due to the fact that there are such limited number of visitors. |
| With Cyclone Evan causing widespread damage across Fiji many holiday goers were left stranded. With damaging winds of 270km/h the Cyclone uprooted trees and houses along with ripping roofs of building. |  |
| 1Cover Travel Insurance is issuing the following information regarding Hurricane Sandy. This information is particularly important to people who purchased a 1Cover Travel Insurance policy issued before or at midnight (AEDST) on Saturday 27 October 2012. |  |
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The stench of cigarettes fills the room, moist and soiled sheets hug the sunken bed and and a a combination of mould, pubic hair and toilet paper decorate the bathroom… |
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| The infamous Disneyland is located in Anaheim, California is the most visited theme park on earth. Described by many as the happiest place on earth, Disneyland has been operating since its grand opening on July 17, 1955. |  |
Tensions have heighted in the Rakhine State of Myanmar with President Thein Sein imposing a state of emergency. The following information concerns policy holders who purchased a policy on or before 14 June 2012.
1Cover Travel Insurance is currently working to resolve and assess all claims that are concerning this situation. Please be advised that claims will be assessed in accordance with the Product Disclosure Statement and the cover to which you purchased.
IMPORTANT INFORMATION FOR CUSTOMER CURRENTLY TRAVELLING
If you are currently travelling and your transport is delayed or cancelled due to the situation in Rakhine State, there will be provisions to claim for additional food, accommodation and travel expenses.
Please be advised that limits will apply to your policy. Please carefully read your Product Disclosure Statement for full details pertaining to this.
If your travel arrangements are operating as per normal and not disrupted by this the current tension in Rakhine State then there will be no provisions to claim for cancellation and rearrangement.
IMPORTANT INFORMATION FOR CUSTOMERS WHO HAVE NOT YET DEPARTED
Your policy should cover the costs of rearrangements and cancellation as a result of the current situations.
Please contact your travel adviser or agent regarding the best options for proceeding. Some travel providers may apply penalty-free options to amend your travel arrangements.
There is cover for unforseen and unexpected circumstances. As the Rakhine State situation has been publicised within the media there is now no provisions to claim under these circumstances.
WHERE TO FROM HERE?
If you are required to purchase additional food, accommodation or travel arrangements please continue to spend less or equivalent to what you had previously planned to spend prior to the Rakhire State situation.
1Cover will assess claims under the terms and conditions of your policy purchased with us. If you have a cancellation only policy there WILL NOT be cover for any additional expenses. If you have a budget policy please read your policy wording for precise benefits covered.
Please keep all receipts for any additional transport, expenses or accommodation booked. Please also show all documentation for what you had previously planned prior to the Rhkhire State situation. This information will be needed when processing your claim. Any compensation or refunds received will be deducted from your end claim amount with us.
FOR MORE INFORMATION
If you have any questions or queries regarding your claim please contact Allianz Global Assistance Information Hotline on 1300 725 154. For up to date information on travel advice and information continually check www.allianzassistance.com.au.
For Australian travellers please keep your eye on the Department of Foreign Affairs and Trade (DFAT) to receive travel advice for more than 160 destinations overseas via its website www.smarttraveller.gov.au.
For more information, click here.
Effective as of the 1st June 2012 all flights between Kuala Lumpur and Christchurch will be suspended. This information applies to travellers who purchased policies before March 13, 2012.The current four weekly Air Asia X flights will be suspended, with the last flight leaving Kuala Lumpur on the 30 May 2012 and Christchurch on 31 May 2012.
Air Asia X has issued a release informing customers who have purchased bookings after these dates an option of a full refund, reroute to another Air Asia X destination or to rebook a return flight prior to 31 May 2012. If you are one of these customers, Air Asia X will be in contact with you via email notifying you of these options.
The following information concerns policy holders who purchased a travel insurance policy before 13March 2012.
All policy purchased with 1Cover will be assessed based on the Product Disclosure Statement (PDS) and your cover will depend on the type of travel insurance purchased and your particular circumstance.
Policy information if you have not yet departed:
Policy information if you are currently travelling:
What else you need to know:
It is advisable that you continue to ensure your expenses are at the same rate or lower than currently planned for accommodations and flights. For example if you previously booked with a budget accommodation provider on your trip to date, then simply continue to stay at the same level for the rest of your journey.
Important contacts
Department of Foreign Affairs and Trade will be able to provide you with information and travel advice associated with risks Australians might face overseas, travel advice and recommendations, along with up-to-date and accurate information about travel. We recommend you stay informed and check their website regularly: www.smarttraveller.gov.au.
Allianz Global Assistance Information Hotline: 1300 725 154, www.allianz-assistance.com.au
The following information concerns the strike action by Australian Customs officers from midnight Wednesday 26 October 2011and any subsequent strike action. This applies to travel insurance policies issued before 10.00am (est)
26 October 2011. Click here for more details.
The following information concerns the flooding in Thailand and Cambodia. This applies to travel insurance policies issued prior to 11 October 2011. Please click here for more information.
The following information concerns the potential strike action by Qantas on 30 September 2011 and applies to travel insurance policies issued prior to 28 September 2011. Click here for more details.