On my recent holiday to USA I unfortunately became ill and required medical attention and medication. When I returned home I emailed
1Cover to enquire about the process to make a claim. They immediately sent me a claim form which I filled out and returned with the
necessary receipts. The claim was processed immediately and the payment was made promptly.
The customer service I received was excellent and I would have no hesitation in recommending 1Cover to all my friends and I will definitely be using them for my next trip.
Colleen Buhagiar NSW
I have used 1Cover twice now, and unfortunately have twice had to make a claim. Getting sick and having issues with hire cars is enough
stress without the hassle of worrying if your travel insurance will cover you, and how hard it will be to make a claim. The service team
at 1Cover were amazing, and the claims process was effortless, even though I was making a claim from overseas. I would recommend them to
all of my friends, and will always use them in the future.
Linden Smith VIC
1Cover team were efficient and helpful in every way in assisting me process a claim for costs incurred in panel damage to a hire car.
The policy was easy to obtain online, and efficient and straightforward to make a claim on. I can only give unreserved praise for their
service and a 100% recommendation.
Dr Lindsay Sherriff VIC
In May 2012 I used 1Cover for travel insurance for a three week Bali trip. Not only was their product the best value for money by far,
their web site is very user friendly. My trip was incident free, but it was good to know I had a reputable company behind me in case of an emergency.
But the fabulous news was that on my return to Perth in early June, a cheque for $500 was waiting for me as I had won the daily 'dosh' draw from 1Cover!
Needless to say I will be using 1Cover in the future and will recommend to friends and family that are looking for travel insurance.
V. Stuart WA
Was happy with 1Cover and will be doing business with them again.
Warren, Deniliquin NSW
I never thought I would ever write an email to an insurance company thanking them... but I feel that I must. I have been so pleasantly
surprised at how great you have been to deal with at every step. It was cheap and easy to get cover. Whilst we were overseas my 6 child
needed to be flown back to home for a medical assessment. The staff member on the phone was helpful, compassionate and never once questioned
things based on price. It was a stressful time and I found them lovely to deal with and seemed genuinely concerned for my son and I. After
arriving back home and putting a claim in, you processed my claim without a whole lot of questions.
Clare Batten WA
My experience with 1Cover was AWESOME! I had a car accident in a hire car, where a woman hit me from behind while I was stopped at a red light.
The hire car company charge me $3300 on the spot even though it wasn't my fault. They said I would get my money back when the driver at faults
insurance company paid them. Well two months later I was still waiting so I decided to claim on my travel insurance with 1Cover and within the
week I had my money back. I am so grateful for how quick and understanding 1Cover was.
Amelia Elliston VIC