Going overseas? Make sure you're prepared for
accidents or unexpected illness with our
guide to medical advice while abroad
. We'll help you enjoy the best the world has to
offer.
First things first
Before setting off, make sure you've got adequate
medical cover as part of your travel insurance. And make
sure you declare any pre-existing medical conditions or
prescribed medication when you arrange it. The last thing
you want is to fall ill overseas, only to find out
you're not covered. You may need to pay an extra
premium to include certain conditions, or find a better
policy.
While you're there
It pays to know a bit about the healthcare set-up in the
country you're visiting. Ask yourself, ‘what
would I do? How do I call an ambulance? How do I let the
authorities know I'm insured?' And use your
phrase book to learn basic terms like ‘I need a
doctor,' ‘where is the hospital?' or
‘I am allergic to X'. Shouting and pointing
won't get you the best results!
Who to call
In an emergency, even if you've already called for an
ambulance, call your insurer's 24hr emergency
assistance helpline. They'll have details of doctors,
clinics and hospitals near you. They'll also offer
advice on what to do, and in extreme cases they can liaise
directly with the hospital or healthcare system in the
country you're visiting.
Look after yourself…
If you're not sure about the quality of tap water,
either boil it before drinking it or drink sealed, bottled
water. Avoid ice cubes in bars, cafes and restaurants, and
steer clear of raw or undercooked food. This can help you
avoid an upset stomach – and an upset holiday.
… and your travelling companions
When travelling as a group, make sure you're aware of
each other's medical conditions, allergies, and so on.
This can make a big difference when performing first aid, or
giving the right information to foreign doctors or emergency
services. Especially if your travel partner is unconscious
or can't speak.
Can you buy medicines where you're going?
What's available over the counter in a foreign chemist
can differ from country to country. Even if it's just
headache tablets, there may not be familiar brand names, and
information about medicines' active ingredients and
strengths might be hard to decipher. Unless basic
non-prescription medication is illegal in your destination
country, it's usually worth stocking up before you go.
Diabetes
If you use needles to self-administer medication, such as
insulin, make sure you carry a doctor's note
explaining your condition and the need to carry syringes. If
you have to buy needles, or you're prescribed them
following treatment overseas, make sure they are sealed and
sterile.
And remember…
The standard of medical facilities and medical care in many
countries is significantly lower than in Australia. While we
have reciprocal healthcare agreements with many
destinations, such as the UK, Finland, New Zealand and
Italy, they are no substitute for medical travel insurance.
