Call Us

The quickest way to contact us is to send us a message here. If you need to give us a call, please find our contact phone numbers below.

General Enquiries & Sales

Contact Customer Service

Within Australia: 1300 192 021

From overseas: (+) 61 2 8015 6392

Monday - Friday: 7am - 8pm

Saturday: 9am - 4pm

Sunday: 10am - 4pm

13/12/2019: 7am - 5.30pm

24/12/2019: 7am - 4.30pm

25/12/2019: Closed

26/12/2019: Closed

27/12/2019: 8am - 6pm

31/12/2019: 7am - 4.30pm

01/01/2020: Closed

02/01/2020: 8am - 8pm

03/01/2020: 7am - 7pm

Times in AEDT

Claims Enquiries

Contact Claims

Within Australia: 1300 192 021

Monday - Friday: 8am - 6pm

Saturday & Sunday: Closed

13/12/2019: 8am - 5.30pm

24/12/2019: 8am - 4.30pm

25/12/2019: Closed

26/12/2019: Closed

27/12/2019: 8am - 4.30pm

31/12/2019: 8am - 4.30pm

01/01/2020: Closed

Times in AEDT

Emergency Assistance

From Overseas:
Phone: (+) 61 2 8776 3010
Email: [email protected]

Within Australia:
All Assistance Enquiries: 1300 884 508
Open 24/7 - 365 days/year
Toll Free International Numbers

International Numbers

UK: 0808 178 5380
Australia: 1300 884 508
New Zealand: 0800 192 742
Thailand: 1800 011 857
USA/Canada: 1 855 912 3443
Indonesia: 001 8030 612 053

Postal Addresses

Customer Service

Level 12, 338 Pitt Street

Sydney 2000

NSW Australia

Claims Address

PO BOX 6798

Baulkham Hills

NSW 2153