The quickest way to contact us is to send us a message here. If you need to give us a call, please find our contact phone numbers below.
Within Australia: 1300 192 021
From overseas: (+) 61 2 8015 6392
Monday - Friday: 7am - 8pm
Saturday: 9am - 4pm
Sunday: 10am - 4pm
13/12/2019: 7am - 5.30pm
24/12/2019: 7am - 4.30pm
25/12/2019: Closed
26/12/2019: Closed
27/12/2019: 8am - 6pm
31/12/2019: 7am - 4.30pm
01/01/2020: Closed
02/01/2020: 8am - 8pm
03/01/2020: 7am - 7pm
Times in AEDT
Within Australia: 1300 192 021
Monday - Friday: 8am - 6pm
Saturday & Sunday: Closed
13/12/2019: 8am - 5.30pm
24/12/2019: 8am - 4.30pm
25/12/2019: Closed
26/12/2019: Closed
27/12/2019: 8am - 4.30pm
31/12/2019: 8am - 4.30pm
01/01/2020: Closed
Times in AEDT
From Overseas:
Phone: (+) 61 2 8776 3010
Email: [email protected]
Within Australia:
All Assistance Enquiries: 1300 884 508
Open 24/7 - 365 days/year
Toll Free International Numbers
International Numbers
UK: 0808 178 5380
Australia: 1300 884 508
New Zealand: 0800 192 742
Thailand: 1800 011 857
USA/Canada: 1 855 912 3443
Indonesia: 001 8030 612 053
Customer Service
Level 12, 338 Pitt Street
Sydney 2000
NSW Australia
Claims Address
PO BOX 6798
Baulkham Hills
NSW 2153