Policy and Claims Manager

Login below to lodge a claim online, view your policy, make changes or manage an existing claim.

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What can I do after I login?
  • Make a new claim or manage an existing claim
  • View your policy or update your details
  • Extend your policy, add destinations, or buy add-ons
Where can I find my policy number?

Your policy number can be found on your Certificate of Insurance, as well as the welcome email and SMS you received when you purchased the policy. You may enter the number with or without the dashes.

Who is the policy holder?

The policy holder is the first traveller listed under 'Covered Travellers' on the Certificate of Insurance.

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If you’re having trouble logging in, please follow the instructions below.

What can I do after I login?
  • Make a new claim or manage an existing claim
  • View your policy or update your details
  • Extend your policy, add destinations, or buy add-ons

Where can I find my policy number?

Your policy number can be found on your Certificate of Insurance, as well as the welcome email and SMS you received when you purchased the policy. You may enter the number with or without the dashes.


Who is the policy holder?

The policy holder is the first traveller listed under 'Covered Travellers' on the Certificate of Insurance.