Domestic

Policy Benefit Limit Sub? Per? Excess
Emergency
24/7 Emergency Assistance Service included No No
24 Hour emergency assistance services, access to trained medical advisers and messages to family.
Luggage & Personal Items
Luggage & Personal Effects $7,500 Yes Adult Yes
Cover for your own personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
Cancellation & Delay
Pre-Departure Cancellation Fees & Lost Deposits chosen limit Yes Policy Yes
Cover for cancellation fees and lost deposits for pre-paid travel arrangements if you cannot travel due to unexpected events which are outside your control, such as sickness, injuries, strikes and natural disasters.
Pre-Departure Amendments to Journey $2,000 No Adult Yes
Cover for additional travel expenses that you incur and cannot recover when you need to amend your journey due to illness or injury, hospitalisation of a relative, or your scheduled or connecting transport is cancelled or delayed due to weather, strikes, riots, or a natural disaster.
On-trip Disruption
On-trip Cancellation Fees & Lost Deposits chosen limit Yes Policy Yes
Cover for your pre-paid travel arrangements if your trip is cancelled or cut short due to one of the unexpected events covered by the policy, such as illness, accidents and extreme weather.
Additional Accommodation & Travel Expenses
— Family Emergency
— Emergency Companion Cover
$2,000 Yes Adult Yes
Reimburses you for your additional accommodation and travel expenses if your trip is disrupted by an event covered by the policy. For example, injury or illness, lost passport, or your scheduled or connecting transport is cancelled or delayed due to extreme weather, strikes, riots, or a natural disaster.

There is no provision to claim Family Emergency for relatives living outside of Australia or relatives aged 85 or over. (no excess applies)
Travel Delay Expenses $2,000 Yes No
Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
Other
Personal Liability $5 million No Policy Yes
Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).
Domestic Pets $500 Yes Yes
Cover for additional boarding kennel or cattery fees resulting from your delayed return home, also veterinary fees if your pet is injured while you are away.
Rental Vehicle Excess
Rental Vehicle Insurance Excess $5,000 Yes Policy Yes
Covers for the excess payable on your rental vehicle insurance that you have with your car hire company.

You can choose your level of cover up to $5,000 or up to $10,000.
Cruise
Onboard Medical Expenses unlimited Yes Yes
Cover for reasonable onboard emergency medical, and other necessary treatment expenses you incur while on a cruise if you become ill or injured.
Pre-paid Shore Excursions Cancellation $1,000 No Adult Yes
If you cannot participate in your pre-paid shore excursions due to your confinement in your cabin or in the cruise vessel’s medical centre as a result of circumstances outside of your control.
Missed Cruise Departure $2,500 No Adult Yes
We will reimburse reasonable and necessary additional accommodation and travel expenses to get to the nearest port in your itinerary incurred after you leave your home in Australia. Please refer to the policy wording for full terms and conditions.
Cabin Confinement $1,500 Yes Adult No
Reimbursement of $150 for each 24 hours if you are confined to bed in your cabin or the cruise vessel’s medical centre for more than 48 hours continuously.
Missed Port Cover $750 Yes Adult Yes
We will reimburse $250 for each scheduled port your cruise never docks during your journey which is due to weather or natural disaster.
Formal Attire Cover $1,500 Yes Adult Yes
We will reimburse for your formal attire is stolen, damaged or permanently lost during your journey.
Formal Attire Delay Allowance $500 No Adult No
We will reimburse you if your formal attire is delayed, misdirected or misplaced while on the outward portion of your journey for more than 12 hours from the time you boarded the cruise vessel.
Snow
Emergency Rescue unlimited No Yes
Medical transfer or evacuation if you injure yourself whilst on the ski slope
Snow Pack $750 No Adult Yes
Cover for the value of any unused ski pass, ski hire or tuition fees following loss or theft of your ski pass or you being unable to ski following accident or illness.
Resort Closure $1,000 Yes Adult Yes
Cover for the cost of transport to the nearest resort and the cost of additional ski passes if all lift systems are closed as a result of not enough snow, bad weather or power failure in your pre-booked holiday resort.
Winter Sports Equipment Cover $1,500 Yes Adult Yes
We will reimburse the winter sports equipment hire excess or the cost of repairing the equipment, whichever is lesser, if the winter sports equipment you have hired is damaged or stolen due to an event covered under this policy.
Winter Sports Equipment Hire $1,000 Yes Adult No
Cover for the cost of hiring alternative Snow Skiing Equipment following the loss, theft or or breakage of your equipment, or if your equipment has been misdirected or delayed for more than 24 hours
Bicycle Pack
Bicycle Cover $15,000 Yes Policy Yes
Designed specifically for cyclists, we offer cover if your bicycle is lost, stolen or damaged (no cover whilst in use).

Comprehensive

Policy Benefit Limit Sub? Per? Excess
Emergency
24/7 Emergency Assistance Service included No No
24 Hour emergency assistance services, access to trained medical advisers and messages to family.
Medical
Overseas Emergency Medical & Hospital Expenses unlimited Yes Yes
Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas.
Dental Expenses $1,000 No Yes
Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth.
Hospital Cash Allowance $5,000 Yes No
An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
Repatriation Of Remains $25,000 No No
Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia.
Permanent Disability $25,000 No No
A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip (no excess applies).
Loss of Income $10,400 Yes No
Weekly payment you received if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work in your usual occupation for more than 30 days after returning to Australia. (no excess applies)
Luggage & Personal Items
Travel Documents & Transaction Cards $5,000 No Yes
Reimburses you for the cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
Theft of Cash $250 No Policy No
Reimburses you for cash, bank notes, currency notes, or money orders stolen whilst on your person during your journey.
Luggage & Personal Effects $15,000 Yes Adult Yes
Cover for your own personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
Luggage & Personal Effects Delay Expenses $1,000 Yes Adult No
Cover to purchase essential clothing and personal items if your luggage and personal effects have been delayed, misdirected or misplaced by your carrier for more than 12 hours.

$500 if your luggage is delayed for less than 7 days. $1,000 if your luggage is delayed for more than a week. (no excess applies)
Cancellation & Delay
Pre-Departure Cancellation Fees & Lost Deposits chosen limit Yes Policy Yes
Cover for cancellation fees and lost deposits for pre-paid travel arrangements if you cannot travel due to unexpected events which are outside your control, such as sickness, injuries, strikes and natural disasters.
Pre-Departure Amendments to Journey $2,000 No Adult Yes
Cover for additional travel expenses that you incur and cannot recover when you need to amend your journey due to illness or injury, hospitalisation of a relative, or your scheduled or connecting transport is cancelled or delayed due to weather, strikes, riots, or a natural disaster.
On-trip Disruption
On-trip Cancellation Fees & Lost Deposits chosen limit Yes Policy Yes
Cover for your pre-paid travel arrangements if your trip is cancelled or cut short due to one of the unexpected events covered by the policy, such as illness, accidents and extreme weather.
Additional Accommodation & Travel Expenses
— Family Emergency
— Emergency Companion Cover
$50,000 Yes Adult Yes
Reimburses you for your additional accommodation and travel expenses if your trip is disrupted by an event covered by the policy. For example, injury or illness, lost passport, or your scheduled or connecting transport is cancelled or delayed due to extreme weather, strikes, riots, or a natural disaster.

There is no provision to claim Family Emergency for relatives living outside of Australia or relatives aged 85 or over. (no excess applies)
Travel Delay Expenses $2,000 Yes No
Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
Special Event Transport Expenses $2,000 No Yes
Reimburses you for additional travel expenses to reach a special event (wedding, funeral, prepaid conference, concert, music festival, sporting event, or a tour lasting more than two consecutive nights) on time.
Other
Personal Liability $5 million No Policy Yes
Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).
Domestic Pets $500 Yes Yes
Cover for additional boarding kennel or cattery fees resulting from your delayed return home, also veterinary fees if your pet is injured while you are away.
Domestic Services $500 Yes Yes
Reimbursement for housekeeping services if you were injured overseas and unable to perform these housekeeping duties upon your return home.
Cruise
Onboard Medical Expenses unlimited Yes Yes
Cover for reasonable onboard emergency medical, and other necessary treatment expenses you incur while on a cruise if you become ill or injured.
Pre-paid Shore Excursions Cancellation $1,000 No Adult Yes
If you cannot participate in your pre-paid shore excursions due to your confinement in your cabin or in the cruise vessel’s medical centre as a result of circumstances outside of your control.
Missed Cruise Departure $2,500 No Adult Yes
We will reimburse reasonable and necessary additional accommodation and travel expenses to get to the nearest port in your itinerary incurred after you leave your home in Australia. Please refer to the policy wording for full terms and conditions.
Cabin Confinement $1,500 Yes Adult No
Reimbursement of $150 for each 24 hours if you are confined to bed in your cabin or the cruise vessel’s medical centre for more than 48 hours continuously.
Missed Port Cover $750 Yes Adult Yes
We will reimburse $250 for each scheduled port your cruise never docks during your journey which is due to weather or natural disaster.
Formal Attire Cover $1,500 Yes Adult Yes
We will reimburse for your formal attire is stolen, damaged or permanently lost during your journey.
Formal Attire Delay Allowance $500 No Adult No
We will reimburse you if your formal attire is delayed, misdirected or misplaced while on the outward portion of your journey for more than 12 hours from the time you boarded the cruise vessel.
Snow
Emergency Rescue unlimited No Yes
Medical transfer or evacuation if you injure yourself whilst on the ski slope
Snow Pack $750 No Adult Yes
Cover for the value of any unused ski pass, ski hire or tuition fees following loss or theft of your ski pass or you being unable to ski following accident or illness.
Resort Closure $1,000 Yes Adult Yes
Cover for the cost of transport to the nearest resort and the cost of additional ski passes if all lift systems are closed as a result of not enough snow, bad weather or power failure in your pre-booked holiday resort.
Winter Sports Equipment Cover $1,500 Yes Adult Yes
We will reimburse the winter sports equipment hire excess or the cost of repairing the equipment, whichever is lesser, if the winter sports equipment you have hired is damaged or stolen due to an event covered under this policy.
Winter Sports Equipment Hire $1,000 Yes Adult No
Cover for the cost of hiring alternative Snow Skiing Equipment following the loss, theft or or breakage of your equipment, or if your equipment has been misdirected or delayed for more than 24 hours
Rental Vehicle Excess
Rental Vehicle Insurance Excess chosen limit Yes Policy Yes
Covers for the excess payable on your rental vehicle insurance that you have with your car hire company.

You can choose your level of cover up to $5,000 or up to $10,000.
Bicycle Pack
Bicycle Cover $15,000 Yes Policy Yes
Designed specifically for cyclists, we offer cover if your bicycle is lost, stolen or damaged (no cover whilst in use).

Medical Only

Policy Benefit Limit Sub? Per? Excess
Emergency
24/7 Emergency Assistance Service included No No
24 Hour emergency assistance services, access to trained medical advisers and messages to family.
Medical
Overseas Emergency Medical & Hospital Expenses unlimited Yes Yes
Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas.
Dental Expenses $1,000 No Yes
Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth.
Repatriation Of Remains $25,000 No No
Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia.
Other
Personal Liability $5 million No Policy Yes
Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).

Already Overseas

Policy Benefit Limit Sub? Per? Excess
Emergency
24/7 Emergency Assistance Service included No No
24 Hour emergency assistance services, access to trained medical advisers and messages to family.
Medical
Overseas Emergency Medical & Hospital Expenses unlimited Yes Yes
Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas.
Dental Expenses $1,000 No Yes
Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth.
Hospital Cash Allowance $5,000 Yes No
An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
Repatriation Of Remains $25,000 No No
Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia.
Permanent Disability $25,000 No No
A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip (no excess applies).
Loss of Income $10,400 Yes No
Weekly payment you received if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work in your usual occupation for more than 30 days after returning to Australia. (no excess applies)
Luggage & Personal Items
Travel Documents & Transaction Cards $5,000 No Yes
Reimburses you for the cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
Theft of Cash $250 No Policy No
Reimburses you for cash, bank notes, currency notes, or money orders stolen whilst on your person during your journey.
Luggage & Personal Effects $15,000 Yes Adult Yes
Cover for your own personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
Luggage & Personal Effects Delay Expenses $1,000 Yes Adult No
Cover to purchase essential clothing and personal items if your luggage and personal effects have been delayed, misdirected or misplaced by your carrier for more than 12 hours.

$500 if your luggage is delayed for less than 7 days. $1,000 if your luggage is delayed for more than a week. (no excess applies)
On-trip Disruption
On-trip Cancellation Fees & Lost Deposits chosen limit Yes Policy Yes
Cover for your pre-paid travel arrangements if your trip is cancelled or cut short due to one of the unexpected events covered by the policy, such as illness, accidents and extreme weather.
Additional Accommodation & Travel Expenses
— Family Emergency
— Emergency Companion Cover
$50,000 Yes Adult Yes
Reimburses you for your additional accommodation and travel expenses if your trip is disrupted by an event covered by the policy. For example, injury or illness, lost passport, or your scheduled or connecting transport is cancelled or delayed due to extreme weather, strikes, riots, or a natural disaster.

There is no provision to claim Family Emergency for relatives living outside of Australia or relatives aged 85 or over. (no excess applies)
Travel Delay Expenses $2,000 Yes No
Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
Special Event Transport Expenses $2,000 No Yes
Reimburses you for additional travel expenses to reach a special event (wedding, funeral, prepaid conference, concert, music festival, sporting event, or a tour lasting more than two consecutive nights) on time.
Other
Personal Liability $5 million No Policy Yes
Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).
Domestic Pets $500 Yes Yes
Cover for additional boarding kennel or cattery fees resulting from your delayed return home, also veterinary fees if your pet is injured while you are away.
Domestic Services $500 Yes Yes
Reimbursement for housekeeping services if you were injured overseas and unable to perform these housekeeping duties upon your return home.
Cruise
Onboard Medical Expenses unlimited Yes Yes
Cover for reasonable onboard emergency medical, and other necessary treatment expenses you incur while on a cruise if you become ill or injured.
Pre-paid Shore Excursions Cancellation $1,000 No Adult Yes
If you cannot participate in your pre-paid shore excursions due to your confinement in your cabin or in the cruise vessel’s medical centre as a result of circumstances outside of your control.
Missed Cruise Departure $2,500 No Adult Yes
We will reimburse reasonable and necessary additional accommodation and travel expenses to get to the nearest port in your itinerary incurred after you leave your home in Australia. Please refer to the policy wording for full terms and conditions.
Cabin Confinement $1,500 Yes Adult No
Reimbursement of $150 for each 24 hours if you are confined to bed in your cabin or the cruise vessel’s medical centre for more than 48 hours continuously.
Missed Port Cover $750 Yes Adult Yes
We will reimburse $250 for each scheduled port your cruise never docks during your journey which is due to weather or natural disaster.
Formal Attire Cover $1,500 Yes Adult Yes
We will reimburse for your formal attire is stolen, damaged or permanently lost during your journey.
Formal Attire Delay Allowance $500 No Adult No
We will reimburse you if your formal attire is delayed, misdirected or misplaced while on the outward portion of your journey for more than 12 hours from the time you boarded the cruise vessel.
Snow
Emergency Rescue unlimited No Yes
Medical transfer or evacuation if you injure yourself whilst on the ski slope
Snow Pack $750 No Adult Yes
Cover for the value of any unused ski pass, ski hire or tuition fees following loss or theft of your ski pass or you being unable to ski following accident or illness.
Resort Closure $1,000 Yes Adult Yes
Cover for the cost of transport to the nearest resort and the cost of additional ski passes if all lift systems are closed as a result of not enough snow, bad weather or power failure in your pre-booked holiday resort.
Winter Sports Equipment Cover $1,500 Yes Adult Yes
We will reimburse the winter sports equipment hire excess or the cost of repairing the equipment, whichever is lesser, if the winter sports equipment you have hired is damaged or stolen due to an event covered under this policy.
Winter Sports Equipment Hire $1,000 Yes Adult No
Cover for the cost of hiring alternative Snow Skiing Equipment following the loss, theft or or breakage of your equipment, or if your equipment has been misdirected or delayed for more than 24 hours
Cancellation & Delay
Pre-Departure Cancellation Fees & Lost Deposits - Yes Policy Yes
Cover for cancellation fees and lost deposits for pre-paid travel arrangements if you cannot travel due to unexpected events which are outside your control, such as sickness, injuries, strikes and natural disasters.
Rental Vehicle Excess
Rental Vehicle Insurance Excess chosen limit Yes Policy Yes
Covers for the excess payable on your rental vehicle insurance that you have with your car hire company.

You can choose your level of cover up to $5,000 or up to $10,000.

Frequent Traveller 21 days

Policy Benefit Limit Sub? Per? Excess
Emergency
24/7 Emergency Assistance Service included No No
24 Hour emergency assistance services, access to trained medical advisers and messages to family.
Medical
Overseas Emergency Medical & Hospital Expenses unlimited Yes Yes
Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas.
Dental Expenses $1,000 No Yes
Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth.
Hospital Cash Allowance $5,000 Yes No
An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
Repatriation Of Remains $25,000 No No
Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia.
Permanent Disability $25,000 No No
A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip (no excess applies).
Loss of Income $10,400 Yes No
Weekly payment you received if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work in your usual occupation for more than 30 days after returning to Australia. (no excess applies)
Luggage & Personal Items
Travel Documents & Transaction Cards $5,000 No Yes
Reimburses you for the cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
Theft of Cash $250 No Policy No
Reimburses you for cash, bank notes, currency notes, or money orders stolen whilst on your person during your journey.
Luggage & Personal Effects $15,000 Yes Adult Yes
Cover for your own personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
Luggage & Personal Effects Delay Expenses $1,000 Yes Adult No
Cover to purchase essential clothing and personal items if your luggage and personal effects have been delayed, misdirected or misplaced by your carrier for more than 12 hours.

$500 if your luggage is delayed for less than 7 days. $1,000 if your luggage is delayed for more than a week. (no excess applies)
Cancellation & Delay
Pre-Departure Cancellation Fees & Lost Deposits chosen limit Yes Policy Yes
Cover for cancellation fees and lost deposits for pre-paid travel arrangements if you cannot travel due to unexpected events which are outside your control, such as sickness, injuries, strikes and natural disasters.
Pre-Departure Amendments to Journey $2,000 No Adult Yes
Cover for additional travel expenses that you incur and cannot recover when you need to amend your journey due to illness or injury, hospitalisation of a relative, or your scheduled or connecting transport is cancelled or delayed due to weather, strikes, riots, or a natural disaster.
On-trip Disruption
On-trip Cancellation Fees & Lost Deposits chosen limit Yes Policy Yes
Cover for your pre-paid travel arrangements if your trip is cancelled or cut short due to one of the unexpected events covered by the policy, such as illness, accidents and extreme weather.
Additional Accommodation & Travel Expenses
— Family Emergency
— Emergency Companion Cover
$50,000 Yes Adult Yes
Reimburses you for your additional accommodation and travel expenses if your trip is disrupted by an event covered by the policy. For example, injury or illness, lost passport, or your scheduled or connecting transport is cancelled or delayed due to extreme weather, strikes, riots, or a natural disaster.

There is no provision to claim Family Emergency for relatives living outside of Australia or relatives aged 85 or over. (no excess applies)
Travel Delay Expenses $2,000 Yes No
Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
Special Event Transport Expenses $2,000 No Yes
Reimburses you for additional travel expenses to reach a special event (wedding, funeral, prepaid conference, concert, music festival, sporting event, or a tour lasting more than two consecutive nights) on time.
Other
Personal Liability $5 million No Policy Yes
Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).
Domestic Pets $500 Yes Yes
Cover for additional boarding kennel or cattery fees resulting from your delayed return home, also veterinary fees if your pet is injured while you are away.
Domestic Services $500 Yes Yes
Reimbursement for housekeeping services if you were injured overseas and unable to perform these housekeeping duties upon your return home.
Cruise
Onboard Medical Expenses unlimited Yes Yes
Cover for reasonable onboard emergency medical, and other necessary treatment expenses you incur while on a cruise if you become ill or injured.
Pre-paid Shore Excursions Cancellation $1,000 No Adult Yes
If you cannot participate in your pre-paid shore excursions due to your confinement in your cabin or in the cruise vessel’s medical centre as a result of circumstances outside of your control.
Missed Cruise Departure $2,500 No Adult Yes
We will reimburse reasonable and necessary additional accommodation and travel expenses to get to the nearest port in your itinerary incurred after you leave your home in Australia. Please refer to the policy wording for full terms and conditions.
Cabin Confinement $1,500 Yes Adult No
Reimbursement of $150 for each 24 hours if you are confined to bed in your cabin or the cruise vessel’s medical centre for more than 48 hours continuously.
Missed Port Cover $750 Yes Adult Yes
We will reimburse $250 for each scheduled port your cruise never docks during your journey which is due to weather or natural disaster.
Formal Attire Cover $1,500 Yes Adult Yes
We will reimburse for your formal attire is stolen, damaged or permanently lost during your journey.
Formal Attire Delay Allowance $500 No Adult No
We will reimburse you if your formal attire is delayed, misdirected or misplaced while on the outward portion of your journey for more than 12 hours from the time you boarded the cruise vessel.
Snow
Emergency Rescue unlimited No Yes
Medical transfer or evacuation if you injure yourself whilst on the ski slope
Snow Pack $750 No Adult Yes
Cover for the value of any unused ski pass, ski hire or tuition fees following loss or theft of your ski pass or you being unable to ski following accident or illness.
Resort Closure $1,000 Yes Adult Yes
Cover for the cost of transport to the nearest resort and the cost of additional ski passes if all lift systems are closed as a result of not enough snow, bad weather or power failure in your pre-booked holiday resort.
Winter Sports Equipment Cover $1,500 Yes Adult Yes
We will reimburse the winter sports equipment hire excess or the cost of repairing the equipment, whichever is lesser, if the winter sports equipment you have hired is damaged or stolen due to an event covered under this policy.
Winter Sports Equipment Hire $1,000 Yes Adult No
Cover for the cost of hiring alternative Snow Skiing Equipment following the loss, theft or or breakage of your equipment, or if your equipment has been misdirected or delayed for more than 24 hours
Rental Vehicle Excess
Rental Vehicle Insurance Excess chosen limit Yes Policy Yes
Covers for the excess payable on your rental vehicle insurance that you have with your car hire company.

You can choose your level of cover up to $5,000 or up to $10,000.
Bicycle Pack
Bicycle Cover $15,000 Yes Policy Yes
Designed specifically for cyclists, we offer cover if your bicycle is lost, stolen or damaged (no cover whilst in use).

Frequent Traveller 45 days

Policy Benefit Limit Sub? Per? Excess
Emergency
24/7 Emergency Assistance Service included No No
24 Hour emergency assistance services, access to trained medical advisers and messages to family.
Medical
Overseas Emergency Medical & Hospital Expenses unlimited Yes Yes
Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas.
Dental Expenses $1,000 No Yes
Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth.
Hospital Cash Allowance $5,000 Yes No
An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
Repatriation Of Remains $25,000 No No
Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia.
Permanent Disability $25,000 No No
A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip (no excess applies).
Loss of Income $10,400 Yes No
Weekly payment you received if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work in your usual occupation for more than 30 days after returning to Australia. (no excess applies)
Luggage & Personal Items
Travel Documents & Transaction Cards $5,000 No Yes
Reimburses you for the cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
Theft of Cash $250 No Policy No
Reimburses you for cash, bank notes, currency notes, or money orders stolen whilst on your person during your journey.
Luggage & Personal Effects $15,000 Yes Adult Yes
Cover for your own personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
Luggage & Personal Effects Delay Expenses $1,000 Yes Adult No
Cover to purchase essential clothing and personal items if your luggage and personal effects have been delayed, misdirected or misplaced by your carrier for more than 12 hours.

$500 if your luggage is delayed for less than 7 days. $1,000 if your luggage is delayed for more than a week. (no excess applies)
Cancellation & Delay
Pre-Departure Cancellation Fees & Lost Deposits chosen limit Yes Policy Yes
Cover for cancellation fees and lost deposits for pre-paid travel arrangements if you cannot travel due to unexpected events which are outside your control, such as sickness, injuries, strikes and natural disasters.
Pre-Departure Amendments to Journey $2,000 No Adult Yes
Cover for additional travel expenses that you incur and cannot recover when you need to amend your journey due to illness or injury, hospitalisation of a relative, or your scheduled or connecting transport is cancelled or delayed due to weather, strikes, riots, or a natural disaster.
On-trip Disruption
On-trip Cancellation Fees & Lost Deposits chosen limit Yes Policy Yes
Cover for your pre-paid travel arrangements if your trip is cancelled or cut short due to one of the unexpected events covered by the policy, such as illness, accidents and extreme weather.
Additional Accommodation & Travel Expenses
— Family Emergency
— Emergency Companion Cover
$50,000 Yes Adult Yes
Reimburses you for your additional accommodation and travel expenses if your trip is disrupted by an event covered by the policy. For example, injury or illness, lost passport, or your scheduled or connecting transport is cancelled or delayed due to extreme weather, strikes, riots, or a natural disaster.

There is no provision to claim Family Emergency for relatives living outside of Australia or relatives aged 85 or over. (no excess applies)
Travel Delay Expenses $2,000 Yes No
Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
Special Event Transport Expenses $2,000 No Yes
Reimburses you for additional travel expenses to reach a special event (wedding, funeral, prepaid conference, concert, music festival, sporting event, or a tour lasting more than two consecutive nights) on time.
Other
Personal Liability $5 million No Policy Yes
Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).
Domestic Pets $500 Yes Yes
Cover for additional boarding kennel or cattery fees resulting from your delayed return home, also veterinary fees if your pet is injured while you are away.
Domestic Services $500 Yes Yes
Reimbursement for housekeeping services if you were injured overseas and unable to perform these housekeeping duties upon your return home.
Cruise
Onboard Medical Expenses unlimited Yes Yes
Cover for reasonable onboard emergency medical, and other necessary treatment expenses you incur while on a cruise if you become ill or injured.
Pre-paid Shore Excursions Cancellation $1,000 No Adult Yes
If you cannot participate in your pre-paid shore excursions due to your confinement in your cabin or in the cruise vessel’s medical centre as a result of circumstances outside of your control.
Missed Cruise Departure $2,500 No Adult Yes
We will reimburse reasonable and necessary additional accommodation and travel expenses to get to the nearest port in your itinerary incurred after you leave your home in Australia. Please refer to the policy wording for full terms and conditions.
Cabin Confinement $1,500 Yes Adult No
Reimbursement of $150 for each 24 hours if you are confined to bed in your cabin or the cruise vessel’s medical centre for more than 48 hours continuously.
Missed Port Cover $750 Yes Adult Yes
We will reimburse $250 for each scheduled port your cruise never docks during your journey which is due to weather or natural disaster.
Formal Attire Cover $1,500 Yes Adult Yes
We will reimburse for your formal attire is stolen, damaged or permanently lost during your journey.
Formal Attire Delay Allowance $500 No Adult No
We will reimburse you if your formal attire is delayed, misdirected or misplaced while on the outward portion of your journey for more than 12 hours from the time you boarded the cruise vessel.
Snow
Emergency Rescue unlimited No Yes
Medical transfer or evacuation if you injure yourself whilst on the ski slope
Snow Pack $750 No Adult Yes
Cover for the value of any unused ski pass, ski hire or tuition fees following loss or theft of your ski pass or you being unable to ski following accident or illness.
Resort Closure $1,000 Yes Adult Yes
Cover for the cost of transport to the nearest resort and the cost of additional ski passes if all lift systems are closed as a result of not enough snow, bad weather or power failure in your pre-booked holiday resort.
Winter Sports Equipment Cover $1,500 Yes Adult Yes
We will reimburse the winter sports equipment hire excess or the cost of repairing the equipment, whichever is lesser, if the winter sports equipment you have hired is damaged or stolen due to an event covered under this policy.
Winter Sports Equipment Hire $1,000 Yes Adult No
Cover for the cost of hiring alternative Snow Skiing Equipment following the loss, theft or or breakage of your equipment, or if your equipment has been misdirected or delayed for more than 24 hours
Rental Vehicle Excess
Rental Vehicle Insurance Excess chosen limit Yes Policy Yes
Covers for the excess payable on your rental vehicle insurance that you have with your car hire company.

You can choose your level of cover up to $5,000 or up to $10,000.
Bicycle Pack
Bicycle Cover $15,000 Yes Policy Yes
Designed specifically for cyclists, we offer cover if your bicycle is lost, stolen or damaged (no cover whilst in use).

Frequent Traveller Domestic 21 days

Policy Benefit Limit Sub? Per? Excess
Emergency
24/7 Emergency Assistance Service included No No
24 Hour emergency assistance services, access to trained medical advisers and messages to family.
Luggage & Personal Items
Luggage & Personal Effects $7,500 Yes Adult Yes
Cover for your own personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
Cancellation & Delay
Pre-Departure Cancellation Fees & Lost Deposits chosen limit Yes Policy Yes
Cover for cancellation fees and lost deposits for pre-paid travel arrangements if you cannot travel due to unexpected events which are outside your control, such as sickness, injuries, strikes and natural disasters.
Pre-Departure Amendments to Journey $2,000 No Adult Yes
Cover for additional travel expenses that you incur and cannot recover when you need to amend your journey due to illness or injury, hospitalisation of a relative, or your scheduled or connecting transport is cancelled or delayed due to weather, strikes, riots, or a natural disaster.
On-trip Disruption
On-trip Cancellation Fees & Lost Deposits chosen limit Yes Policy Yes
Cover for your pre-paid travel arrangements if your trip is cancelled or cut short due to one of the unexpected events covered by the policy, such as illness, accidents and extreme weather.
Additional Accommodation & Travel Expenses
— Family Emergency
— Emergency Companion Cover
$2,000 Yes Adult Yes
Reimburses you for your additional accommodation and travel expenses if your trip is disrupted by an event covered by the policy. For example, injury or illness, lost passport, or your scheduled or connecting transport is cancelled or delayed due to extreme weather, strikes, riots, or a natural disaster.

There is no provision to claim Family Emergency for relatives living outside of Australia or relatives aged 85 or over. (no excess applies)
Travel Delay Expenses $2,000 Yes No
Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
Other
Personal Liability $5 million No Policy Yes
Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).
Domestic Pets $500 Yes Yes
Cover for additional boarding kennel or cattery fees resulting from your delayed return home, also veterinary fees if your pet is injured while you are away.
Rental Vehicle Excess
Rental Vehicle Insurance Excess $5,000 Yes Policy Yes
Covers for the excess payable on your rental vehicle insurance that you have with your car hire company.

You can choose your level of cover up to $5,000 or up to $10,000.
Cruise
Onboard Medical Expenses unlimited Yes Yes
Cover for reasonable onboard emergency medical, and other necessary treatment expenses you incur while on a cruise if you become ill or injured.
Pre-paid Shore Excursions Cancellation $1,000 No Adult Yes
If you cannot participate in your pre-paid shore excursions due to your confinement in your cabin or in the cruise vessel’s medical centre as a result of circumstances outside of your control.
Missed Cruise Departure $2,500 No Adult Yes
We will reimburse reasonable and necessary additional accommodation and travel expenses to get to the nearest port in your itinerary incurred after you leave your home in Australia. Please refer to the policy wording for full terms and conditions.
Cabin Confinement $1,500 Yes Adult No
Reimbursement of $150 for each 24 hours if you are confined to bed in your cabin or the cruise vessel’s medical centre for more than 48 hours continuously.
Missed Port Cover $750 Yes Adult Yes
We will reimburse $250 for each scheduled port your cruise never docks during your journey which is due to weather or natural disaster.
Formal Attire Cover $1,500 Yes Adult Yes
We will reimburse for your formal attire is stolen, damaged or permanently lost during your journey.
Formal Attire Delay Allowance $500 No Adult No
We will reimburse you if your formal attire is delayed, misdirected or misplaced while on the outward portion of your journey for more than 12 hours from the time you boarded the cruise vessel.
Snow
Emergency Rescue unlimited No Yes
Medical transfer or evacuation if you injure yourself whilst on the ski slope
Snow Pack $750 No Adult Yes
Cover for the value of any unused ski pass, ski hire or tuition fees following loss or theft of your ski pass or you being unable to ski following accident or illness.
Resort Closure $1,000 Yes Adult Yes
Cover for the cost of transport to the nearest resort and the cost of additional ski passes if all lift systems are closed as a result of not enough snow, bad weather or power failure in your pre-booked holiday resort.
Winter Sports Equipment Cover $1,500 Yes Adult Yes
We will reimburse the winter sports equipment hire excess or the cost of repairing the equipment, whichever is lesser, if the winter sports equipment you have hired is damaged or stolen due to an event covered under this policy.
Winter Sports Equipment Hire $1,000 Yes Adult No
Cover for the cost of hiring alternative Snow Skiing Equipment following the loss, theft or or breakage of your equipment, or if your equipment has been misdirected or delayed for more than 24 hours
Bicycle Pack
Bicycle Cover $15,000 Yes Policy Yes
Designed specifically for cyclists, we offer cover if your bicycle is lost, stolen or damaged (no cover whilst in use).

Frequent Traveller Domestic 45 days

Policy Benefit Limit Sub? Per? Excess
Emergency
24/7 Emergency Assistance Service included No No
24 Hour emergency assistance services, access to trained medical advisers and messages to family.
Luggage & Personal Items
Luggage & Personal Effects $7,500 Yes Adult Yes
Cover for your own personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
Cancellation & Delay
Pre-Departure Cancellation Fees & Lost Deposits chosen limit Yes Policy Yes
Cover for cancellation fees and lost deposits for pre-paid travel arrangements if you cannot travel due to unexpected events which are outside your control, such as sickness, injuries, strikes and natural disasters.
Pre-Departure Amendments to Journey $2,000 No Adult Yes
Cover for additional travel expenses that you incur and cannot recover when you need to amend your journey due to illness or injury, hospitalisation of a relative, or your scheduled or connecting transport is cancelled or delayed due to weather, strikes, riots, or a natural disaster.
On-trip Disruption
On-trip Cancellation Fees & Lost Deposits chosen limit Yes Policy Yes
Cover for your pre-paid travel arrangements if your trip is cancelled or cut short due to one of the unexpected events covered by the policy, such as illness, accidents and extreme weather.
Additional Accommodation & Travel Expenses
— Family Emergency
— Emergency Companion Cover
$2,000 Yes Adult Yes
Reimburses you for your additional accommodation and travel expenses if your trip is disrupted by an event covered by the policy. For example, injury or illness, lost passport, or your scheduled or connecting transport is cancelled or delayed due to extreme weather, strikes, riots, or a natural disaster.

There is no provision to claim Family Emergency for relatives living outside of Australia or relatives aged 85 or over. (no excess applies)
Travel Delay Expenses $2,000 Yes No
Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
Other
Personal Liability $5 million No Policy Yes
Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).
Domestic Pets $500 Yes Yes
Cover for additional boarding kennel or cattery fees resulting from your delayed return home, also veterinary fees if your pet is injured while you are away.
Rental Vehicle Excess
Rental Vehicle Insurance Excess $5,000 Yes Policy Yes
Covers for the excess payable on your rental vehicle insurance that you have with your car hire company.

You can choose your level of cover up to $5,000 or up to $10,000.
Cruise
Onboard Medical Expenses unlimited Yes Yes
Cover for reasonable onboard emergency medical, and other necessary treatment expenses you incur while on a cruise if you become ill or injured.
Pre-paid Shore Excursions Cancellation $1,000 No Adult Yes
If you cannot participate in your pre-paid shore excursions due to your confinement in your cabin or in the cruise vessel’s medical centre as a result of circumstances outside of your control.
Missed Cruise Departure $2,500 No Adult Yes
We will reimburse reasonable and necessary additional accommodation and travel expenses to get to the nearest port in your itinerary incurred after you leave your home in Australia. Please refer to the policy wording for full terms and conditions.
Cabin Confinement $1,500 Yes Adult No
Reimbursement of $150 for each 24 hours if you are confined to bed in your cabin or the cruise vessel’s medical centre for more than 48 hours continuously.
Missed Port Cover $750 Yes Adult Yes
We will reimburse $250 for each scheduled port your cruise never docks during your journey which is due to weather or natural disaster.
Formal Attire Cover $1,500 Yes Adult Yes
We will reimburse for your formal attire is stolen, damaged or permanently lost during your journey.
Formal Attire Delay Allowance $500 No Adult No
We will reimburse you if your formal attire is delayed, misdirected or misplaced while on the outward portion of your journey for more than 12 hours from the time you boarded the cruise vessel.
Snow
Emergency Rescue unlimited No Yes
Medical transfer or evacuation if you injure yourself whilst on the ski slope
Snow Pack $750 No Adult Yes
Cover for the value of any unused ski pass, ski hire or tuition fees following loss or theft of your ski pass or you being unable to ski following accident or illness.
Resort Closure $1,000 Yes Adult Yes
Cover for the cost of transport to the nearest resort and the cost of additional ski passes if all lift systems are closed as a result of not enough snow, bad weather or power failure in your pre-booked holiday resort.
Winter Sports Equipment Cover $1,500 Yes Adult Yes
We will reimburse the winter sports equipment hire excess or the cost of repairing the equipment, whichever is lesser, if the winter sports equipment you have hired is damaged or stolen due to an event covered under this policy.
Winter Sports Equipment Hire $1,000 Yes Adult No
Cover for the cost of hiring alternative Snow Skiing Equipment following the loss, theft or or breakage of your equipment, or if your equipment has been misdirected or delayed for more than 24 hours
Bicycle Pack
Bicycle Cover $15,000 Yes Policy Yes
Designed specifically for cyclists, we offer cover if your bicycle is lost, stolen or damaged (no cover whilst in use).