Our Call Centre is locally based, with offices in the heart of Sydney. Our dedicated team of knowledgeable experts are available seven days a week to take your call and assist with your enquiries. Got a question? Contact us today. Alternatively, have a look at our FAQs.
Want to extend your travel dates, add destinations, or buy add-ons/extras? Then visit the Policy Manager to update your policy.
Within Australia: 1300 192 021
From overseas: +61 2 8015 6392
Email: [email protected]
Times in AEST
Monday - Friday: 7am - 8pm
Thursday 29th August: 7am - 6pm
Saturday: 9am - 4pm
Sunday: 10am - 4pm
Level 12, 338 Pitt Street
Sydney 2000
NSW Australia
Within Australia: 1300 859 487
Email: [email protected]
For emergency assistance, please refer to the contact details below.
Times in AEST
Monday - Friday: 8am - 6pm
Saturday: Closed
Sunday: Closed
PO BOX 386
Archerfield Business Centre
QLD 4108
From Overseas:
Phone: (+) 61 2 8776 3010
Email: [email protected]
Within Australia:
All Assistance Enquiries: 1300 884 508
Open 24 / 7 – 365 days / year
UK: 0808 178 5380
Australia: 1300 884 508
New Zealand: 0800 192 742
Thailand: 1800 011 857
USA/Canada: 1 855 912 3443
Indonesia: 001 8030 612 053
From 6 June 2018, 1Cover no longer provides car or home insurance to new customers.
Existing customers will still enjoy the same great benefits if they have already purchased Car or Home Insurance.
All relevant information and contact details are on our Car Insurance and Home Insurance pages.
Policy Manager 
Fiji Insurance
Car Hire Excess Guide