update: 29th March 2022
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Our customer service team is working very hard to answer all our valued customers queries as promptly as possible. All our insurance experts are working remotely so our call centre remains closed however we are happy to answer any questions you may have regarding a policy.
If you would like to speak to our sales team, we kindly ask that you use the ‘Message Us’ tool or send us an email to [email protected]. We aim to respond to all customers within 2 business days, however with the increase in travel demand at this time we are experiencing a higher number of queries than normal.
Got a question? It might be faster to search our FAQs Centre.
If you’re experiencing an emergency, Please visit this page and call us as soon as possible. Please note: the numbers on this page are for those who are experiencing an emergency. General queries will not be answered.
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1Cover ® is a registered trademark of 1Cover Pty Ltd. 1Cover Pty Ltd ABN 91 105 954 265, is an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457. Before you buy, please read the Product Disclosure Statement and Target Market Directive. Any information contained on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. You should consider these having regard to the Product Disclosure Statement (‘PDS’). Before you purchase, please note in particular, the eligibility criteria, travel warnings in place and limitations to claim under multiple policy sections.
This insurance is underwritten by certain underwriters at Lloyd's, 1Cover's postal address is PO Box 6798, Baulkham Hills, NSW 2153, Australia.
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