Contact Us
Our Call Centre is locally based, with offices in the heart of Sydney. Our dedicated team of knowledgeable experts are available seven days a week to take your call and assist with your enquiries. Got a question? Contact us today. Alternatively, have a look at our FAQs.
Want to extend your travel dates, add destinations, or buy add-ons/extras? Then visit the Policy Manager to update your policy.
General Enquiries & Sales
Within Australia: 1300 1Cover (1300 126 837)
From overseas: +61 2 8015 6392
Email: [email protected]
Opening Hours
Times in AEST
Monday - Friday: 6am - 8pm
Saturday: 9am - 4pm
Sunday: 10am - 4pm
Postal Address
Level 11, 307 Pitt Street
Sydney 2000
NSW Australia
Claims Enquiries
Within Australia: 1300 369 883
Email: [email protected]
For emergency assistance, please refer to the contact details below.
Opening Hours
Times in AEST
Monday - Friday: 8am - 8pm
Saturday: 8am - 2pm
Sunday: 10am - 4pm
Postal Address
PO BOX 386
ARCHERFIELD BUSINESS CENTRE
QLD 4108
Emergency Assistance
From Overseas:
Phone: (+) 61 2 8015 6261
Email: [email protected]
Within Australia:
All Assistance Enquiries: 1300 884 508
Opening Hours
Open 24 / 7 – 365 days / year
Toll Free International Numbers
UK: 0808-178-5380
Australia: 1300-884508
New Zealand: 0800-192742
Thailand: 1800 011 857
USA/Canada: 1 855-912-3443
Indonesia: 001 8030 612 053
Car & Home Insurance
From 6 June 2018, 1Cover no longer provides car or home insurance to new customers.
Existing customers will still enjoy the same great benefits if they have already purchased Car or Home Insurance.
All relevant information and contact details are on our Car Insurance and Home Insurance pages.
