Contact Us

Our Call Centre is locally based, with offices in the heart of Sydney. Our dedicated team of knowledgeable experts are available seven days a week to take your call and assist with your enquiries. Got a question? Contact us today. Alternatively, have a look at our FAQs.

General Enquiries & Sales

Within Australia: 1300 1Cover (1300 126 837)

From overseas: +61 2 8015 6392

Email:  [email protected]

Opening Hours

Times in AEDT

Monday - Friday: 6am - 8pm 

Saturday: 9am - 4pm 

Sunday: 10am - 4pm

Postal Address

Level 11, 307 Pitt Street

Sydney 2000

NSW Australia

Claims Enquiries

Within Australia: 1300 369 883 

Email: [email protected]

For emergency assistance, please refer to the contact details below.

Opening Hours 

Times in AEST

Monday - Friday: 8am - 8pm 

Saturday: 8am - 2pm

Sunday: 10am - 4pm
 

Postal Address

PO Box 10930 Adelaide Street

Brisbane 4000

QLD Australia

Emergency Assistance

From Overseas:

Phone: (+) 61 2 8015 6261

Email: [email protected]

Within Australia:

All Assistance Enquiries: 1300 884 508

Opening Hours

Open 24 / 7 – 365 days / year

 

 

Toll Free International Numbers

UK: 0808-178-5380  

Australia: 1300-884508

New Zealand: 0800-192742

Thailand: 1800 011 857

USA/Canada: 1 855-912-3443

Indonesia: 001 8030 612 053

Car & Home Insurance

Car Insurance Customer Service: 1300 715 914

Car Insurance Claims: 1300 885 996

Home Insurance Customer Service: 1800 031 609

Home Insurance Claims: 1800 611 42

Opening Hours

Monday - Friday: 8am - 8pm 

Saturday: 8am - 4pm 

Sunday: Closed 

Pack Travel Insurance You Can Count On. Get A Quote Now

1Cover ® is a registered trademark of 1Cover Pty Ltd. 1Cover Pty Ltd ABN 91 105 954 265, is an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457. This is general advice and you should consider if this product suits your needs. Before you buy, please read the Product Disclosure Statement. This insurance is underwritten by certain underwriters at Lloyd's, 1Cover is located on Level 11, 307 Pitt Street, Sydney, NSW 2000 Australia.