update: 29th March 2022
TRYING TO CONTACT US?
Our customer service team is working very hard to answer all our valued customers queries as promptly as possible. All our insurance experts are working remotely so our call centre remains closed however we are happy to answer any questions you may have regarding a policy.
If you would like to speak to our sales team, we kindly ask that you use the ‘Message Us’ tool or send us an email to [email protected]. We aim to respond to all customers within 2 business days, however with the increase in travel demand at this time we are experiencing a higher number of queries than normal.
Got a question? It might be faster to search our FAQs Centre.
If you’re experiencing an emergency, Please visit this page and call us as soon as possible. Please note: the numbers on this page are for those who are experiencing an emergency. General queries will not be answered.
Search for answers to commonly asked questions in our FAQs Centre.
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