Coronavirus Outbreak Latest Information
 
 

Travel Insurance - Get a quick quote

Great news! 1Cover policies now include medical cover for COVID-19. 

Important Travel Alert:

Before you buy, please read our travel alerts.

1Cover Travel Insurance
Now Includes Medical COVID Cover!

We're super excited that travel is back and to be selling travel insurance policies again.  After the year we’ve all had, who doesn’t need a holiday!?

We understand that many Australian travellers are concerned about catching the coronavirus while overseas. Our new COVID-19 travel insurance can provide peace of mind to help you relax and enjoy your much-needed getaway.
 

COVID-19 related medical expenses

If you’re travelling internationally, our travel insurance provides cover for your medical costs if you’re diagnosed with COVID-19 by a qualified medical practitioner. This cover includes costs resulting from any overseas hospital medical treatment, ambulance transportation or repatriation back to Australia.

Certain countries have made travel insurance with medical cover for COVID-19 a requirement for entry. The good news is, our policy meets these requirements.

Entering any country will not be quite as easy as it was before this pandemic existed, but with proper planning, the world is your oyster. We encourage travellers to consider and understand the requirements of airlines, transit, and the countries you are travelling to before booking your trip and purchasing a policy.

If you are uncertain about anything or have questions, please contact our customer service team.

 

how to use your credit voucher

Are you an existing customer with a credit voucher from a previous policy? Read our step-by-step guide on how to apply your credit voucher towards your next policy premium.

 

Important Coronavirus Information 

Visit our Coronavirus Information Hub for everything you need to know about your 1Cover policy and Coronavirus (COVID-19). 

 

Annual Travel Insurance

 Annual Insurance

Travelling often? Save time and money with an annual multi trip policy. One policy covers unlimited international or domestic trips for a year.
 

Winter Sports

Ski Cover

Premium winter sports and ski cover with benefits specific to snow lovers on the slopes.
 

Seniors Cover

 Seniors Cover

We offer cover for all ages, including those with pre-existing medical condtions.
 

Overseas Travel Insurance

 Student Cover

Student travel can open up the world in a way you never thought possible. But there’s a few things you should remember – including being covered.

Domestic Travel Insurance

 Domestic Cover

  Beach, bush, or city: our Australia travel insurance has got you covered on your Aussie holiday. Car rAlready Overseas Travel Insurance ental excess included.

 Already Overseas

Travel insurance for Australians who may have forgotten to purchase before their international trip. Get covered now!
Cruise Travel Insurance

  Cruise Insurance

Sail the seas with comprehensive cruise insurance cover that's specific to domestic or international cruises.
Group Travel Insurance

 Group Travel

  • Whether you're a school group, large family, corporate group or a bunch of friends, we've got a policy for you.

We've Already Helped 1.5 Million Customers

1Cover is rated 4.2 out of 5 by over 1639 reviews on
  • "The First Thing You Should Pack When Travelling"

    I'm so glad we'd thought to get 1Cover travel insurance before we left home. Our claim was dealt with quickly and efficiently. Could not recommend it more highly.

    By Charmaine, May 2019

  • "Empathetic and efficient"

    Couldn’t ask for a more straightforward process when claiming from 1Cover. They were great.

     

    By Grace, May 2019

  • "Best Travel Insurance Yet"

    Great price and a thorough policy that allowed us to travel with piece of mind. We travel alot and will use 1 Cover again without hesitation.

     

    By TanMar, May 2019

  • "Don't leave australia without it"

    Policy was good value and easy to apply for. I've used 1Cover every time I've travelled in last 5 years.

    By Brown, Oct 2019

Read More Reviews

 

What does our Travel Insurance Cover?

Our most popular benefits 

unlimited overseas Medical assistance

24/7 emergency medical assistance to assist you in stressful circumstances.

cancellation cover

Cancellation
Cover 

If you become ill or need to change your travel plans, we can help. 

Luggage & Belongings

Up to $15,000 luggage and personal effects cover for loss or damage.

Car Rental
Excess

 Cover for exorbitant rental excess fees if your car is damaged/stolen. 

Additional Expenses

If your plans are disrupted because of illness. 

Credit Card Fraud

If you're the victim of common credit card fraud

Personal Liability

Cover for legal liability in some circumstances.

travel insurance FAQs 

  • Am I covered for cancellation, travel changes or costs incurred due to the Coronavirus (COVID-19)?
  • No, there is no cover for cancellation costs or additional costs incurred because of Coronavirus (COVID-19). 1Cover policies purchased prior to 19th November 2021 have a general exclusion which excludes cover for any claims related to an epidemic or pandemic.

    1Cover policies purchased after 19th November 2021 offer overseas medical coverage if you test positive for Coronavirus (COVID-19) and require medical treatment while overseas.

    At this time we do not cover any cancellation costs or additional costs incurred because of Coronavirus (COVID-19). We recommend that you contact your travel providers (your airline, transport and accommodation providers) to find out what terms and conditions may apply to you. 

    Learn more about cover for pandemics and how to recover your costs.

  • What Happens If I Get Sick Or Injured Overseas?
  • If you're travelling internationally, 1Cover offer Emergency Medical Assistance anywhere in the world, 24 hours a day, 365 days per year. If you’re sick or injured, we advise that you or a member of your travelling party call our medical assistance team as soon as possible. 

    For minor ailments, such as those that only require a GP visit, you may choose to visit a doctor, pay for your visit upfront, and then submit your claim either from overseas or once you return home. Make sure that you keep all receipts and reports from your treating doctor, including the diagnosis and treatment notes and any other documents.

  • What if i ride a scooter or Motorcycle overseas?
  • There are certain things you will need to be aware of in terms of your travel insurance if you're riding a scooter, moped or motorcycle overseas. Find out everything you need to know here. 

  • What Happens If I Need To Cancel My Trip?
  • If you need to cancel your trip, notify any travel providers (airlines, accomodation, tour providers, etc) of your intention to cancel.

    Make sure you check whether your travel providers will refund you. Sometimes, they will return deposits, fares, etc., depending on when you cancel and what your original contract states.

    If you aren’t reimbursed, then check certificate of insurance and the PDS to see whether your circumstances are covered.

    Once you have done this, and you intend to claim, you’ll need to obtain and supply confirmations, refund advices, and terms and conditions. We request these for lodgement of your claim.

  • What Happens if I Miss My Flight Or If The Flight Is Delayed?
  • In the first instance, you should contact the airline to see if any alternate arrangement can be made or any compensation may be offered. Please retain any documentation provided by the airline or receipts for any out of pocket costs which you may incur as a result of the delay or cancellation should you need to submit a claim.

  • What Do I Do In The Case Of A Theft?
  • A theft while you’re away is incredibly unsettling, but to substantiate your claim, you’ll need to report the theft to the police or nearest local authority within 24 hours of the incident and obtain a written report that can to be used as supporting documents.

    Make sure that the police report you obtain is an official one, and that all the items that have been stolen are clearly detailed. You’ll also need to capture the circumstances surrounding the event. Remember, the more information on the report, the better.

    When you submit your claim, you’ll also need to provide proof of purchase and/or ownership in relation to the stolen items.

  • What Sports And Activities Are Covered Under your Policies?
  • We provide cover for a whole heap of sports and activities from abseiling to zorbing, automatically without any additional premium. Check out our activities page for more details. If you’re hitting the slopes for an adventure in the snow you will need to pay an additional premium for our Winter Sports Pack.

  • do you cover pre-existing medical conditions?
  • We have a whole list of pre-existing medical conditions that we automatically cover under our policies without assessment or additional charge, provided you meet some conditions. Find out what you need to know here.

  • What is car Rental Excess?
  • If your rental car is damaged or stolen while you're on holiday, you could be up for some serious costs because of rental car excess. We cover you automatically under most of our policies. Find out what you need to know here. 

 

have more questions?

 

Understanding Travel Insurance

Travel Insurance Guide

travel insurance
buying guide

You can get cheaper travel insurance by tailoring your policy.

This guide on buying cheap travel insurance will tell you everything you need to know. 

 

Compare Travel Insurance Guide

compare
Travel Insurance

Don't be daunted when you're choosing travel insurance. 

Decide on the right cover for your next trip with the help of the Compare Travel Insurance Guide.

 

Bungee

What Activities
Do we cover?

Going scuba diving, bungee-jumping or horse-riding?

Luckily, we cover 100+ activities. So read up before you head off, and have fun with peace of mind!

 

need to Make a claim?

 

Do you need to know About...

Pre-existing Conditions

If you've got a pre-existing medical condition, you might need to disclose it. Find out what you need to do. 

What's
not covered 

We cover a lot, but there are some things you need to be aware of. Find out more here.

Bali 
insurance 

Bali is beloved for Aussies. Here's what you need to know about travel insurance in Bali. 

 

Why Choose 1Cover Travel Insurance?

Trusted by 1.5 Million customers

Since 2003, we've provided travel insurance to more than 1.5 million happy customers. 

Award winning Insurance 

We won ProductReview.com.au 2019 Travel Insurer of the Year, so you can trust you're in safe hands. 

Legendary Customer Service

Whether you're buying a policy or making a claim, you can be sure one of our caring, knowledgeable customer service legends will be able to help you out.

/emergency-contacts/

24/7 emergency Assistance

For help, call (+) 61 2 8776 3010 or 
1300 884 508 (within Australia).
Or email  [email protected] 

 

Pre-Existing Medical Cover

Unlike many other travel insurers, we automatically cover 35 conditions

 

Fast Claims 

Use our fast and innovative online claims form to get your claims paid quickly. 

Still Need Some Help? Contact Us!

If you have any other questions or queries, please visit our Contact Us page. 
If you are experiencing an emergency, please use the details on our Emergency Assistance page.