Emergency Contacts

Our emergency assistance line is open 24 hours a day, 365 days a year. 

 

From Overseas:

Medical Emergency Only: (+) 61 2 8015 6261

Missed Flights / Travel Delay: (+) 61 2 8015 6287

All Other Assistance Enquiries: (+) 61 2 8015 6110

Email: help@aai-australia.com.au

 

Within Australia:

All Assistance Enquiries: 1300 884 508

 

Toll Free International Numbers

UK: 0808-178-5380 

Australia: 1300-884508

New Zealand: 0800-192742

Thailand: +66-60-0035186 

USA/Canada: 1 855-912-3443

Indonesia: +62-21-51111814