All countries: There is no cover for the Novel Coronavirus Outbreak. Please Read Latest Information
Close
Coronavirus Outbreak Latest Information
Contact Us
Contact Us
COVER FOR
Travel Insurance
Domestic Travel Insurance
Annual Travel Insurance
Cruise Travel Insurance
Ski Travel Insurance
Seniors Travel Insurance
Family Travel Insurance
Already Overseas
Long-Term Travel
Group Travel
Pre-Existing Medical Conditions
Pregnancy
Activities/Sports
DESTINATIONS
Bali
New Zealand
USA
UK
Europe
Thailand
Japan
Fiji
All Destinations
TRAVEL ADVICE
Travel Alerts
Cheap Travel Insurance Guide
Compare Travel Insurance
Credit Card Travel Insurance Guide
Car Excess Guide
Bali Survival Guide
Cruise Advice
Ski Advice
Senior Travel Advice
Ben Groundwater - Travel Writer
Secret Traveller
UK Survival Guide
Thailand Survival Guide
USA Survival Guide
Latest News
Help
Contact Us
Emergency Assistance
Make A Claim
Policy Manager
Policy Documents (PDS)
Medical Questions
Family Violence Policy
Travel Alerts
FAQs
Make A Claim
Policy Manager
Hi!
We're here to help
Click for Categories
FAQ home
What We Cover
Ski And Snow
General Policy
Pre-Existing Conditions
View all
Whats Trending Now
Am I covered for cancellation, travel changes or costs incurred due to the Coronavirus (COVID-19)?
Why can’t I buy overseas travel insurance?
How do I use my Credit Voucher from a previous policy?
Do You Cover Pregnancy?
What
If I Miss My Flight or The Flight Is Delayed?
How Do I Make A Claim?
Top 5 FAQs
What Pre-Existing Medical Conditions Do You Cover?
Do You Cover for
Volcanic Eruptions
?
Will I Be Covered If I Ride A Scooter, Moped Or Motorcycle While Overseas?
I'm
Sick And I Want To Return Home Early. What Do I Do?
What Is Covered Under Rental Vehicle excess?
Already Overseas
Does Cover Start Immediately For Already Overseas Policies?
Can I Get Cover For My Pre-Existing Condition On An Already Overseas Policy?
Is There An Age Limit To Obtain Already Overseas Policy?
How Long Will The Already Overseas Policy Cover Me For?
How Do I Purchase A Policy If I Am Already Overseas?
View All
Already Overseas FAQs
Cancellation
What If I Knew A Family Member Was Sick Before I Purchase My Policy?
What If I Have To Cancel My Trip Due To A Relationship Breakdown?
What If My Pet Is Sick And I Need To Cancel My Trip?
View All
Cancellation FAQs
Making A Claim
What Will You Accept As Proof Of Purchase?
What Do I Do If I Don't Have Proof Of Purchase?
Do I Have To Provide Proof Of Ownership?
How Do I Make A Claim?
What Are Supporting Documents?
View All
Making A Claim FAQs
Cruise
What Cover Do I Need For A Domestic Cruise?
Can I Buy A Medical Only Policy For A Domestic Or Overseas Cruise?
What Destination Do I Choose For My Cruise?
Which Cruise Region Do I Need to Select?
Cruise Travel Insurance
View Al
l Cruise FAQs
Pre-Existing Medical
What Does "Pre-Existing Medical Condition" Mean?
What Pre-Existing Medical Conditions Do You Cover?
Can I Apply For Pre-Existing Medical Condition Cover From Overseas?
Do You Cover Pregnancy?
Do You Cover Asthma?
View All
Pre-Existing Medical FAQs
Car Hire Excess
What Is Covered Under Rental Vehicle Excess?
If I Am Not At Fault Party In A Motor Vehicle Accident, who pays?
Who Should Be Named On The Rental Car Agreement?
If I Have An Accident In My Rental Car, Do You Cover Third Party Damages?
Does Comprehensive Insurance Mean I Don't Need Rental Vehicle Insurance?
V
iew All Car Hire Excess FAQs
Ski Insurance
Am I Covered For Off-Piste Skiing & Snowboarding?
Am I Covered For Rental Ski Equipment Hire Excess?
Can I Purchase A Frequent Traveller Policy With Winter Sports Pack?
Do Any Restrictions Apply to The Winter Sports Pack?
When Does The Double Excess Apply With The Winter Sports Pack?
View All
Ski & Snow Insurance FAQs
Travel Events
Do You Cover Volcanic Eruptions Generally?
Do You Cover For Mount Agung Volcano In Bali?
View All
Travel Event FAQs
VIEW ALL FAQs
Your Policy
Get A Quote
Manage Your Policy
Make A Claim
Complaints
Emergency Contacts
PDS
FAQs
What's Covered
Contact Us
Insurance Products
Comprehensive Travel Insurance
Annual Insurance
Ski Insurance
Cruise Insurance
Domestic Insurance
Car Hire Excess
Already Overseas
Planning Your Trip
Travel Alerts
Medical Questions
Bali Insurance
Europe Insurance
New Zealand Insurance
Thailand Insurance
Ben Groundwater
Activities Insurance
Cruise Advice
Ski Advice
Senior Travel Advice
Top Searches
Cheap Travel Insurance
Compare Travel Insurance
Credit Card Travel Insurance Guide
Direct Insurance
Seniors Travel Insurance
Family Travel Insurance
Pre-Existing Conditions
USA Insurance
1Cover
About Us
Affiliates & Partners
Media & Latest News
Careers
1Cover Discount Codes
Vulnerable Customers
Privacy Policy
Sitemap
Scroll to top