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cover FAQs

• What does my 1Cover policy cover?
• What does my 1Cover policy not cover?
• Do you cover dependants? 
• Am I covered if I have drink alcohol?
• Is my mobile phone covered?
• Am I covered for flight delays and cancellations?
• Am I covered for riding scooters?
• Am I covered for Covid-19?
• Am I covered if my luggage is lost?
• Is my rental vehicle excess covered?
• Am I covered for trip cancellation?
• Can I buy a policy if I am already overseas?
• What is an excess?

medical FAQs

• How do I add pre-existing medical conditions to my cover?
• Is my pregnancy covered?
• What pre existing conditions are covered?
• Is high blood pressure covered?
• Is diabetes covered?
• Are dental costs covered?
• Are elective surgeries covered?

Luggage FAQs

• Can I get extra cover for high value items?
• What cover limits apply to luggage?
• What do I do if my luggage is lost?
• What is depreciation?

Helpful guides

• How to use our medical assessment form
• How to use our claims form
• How to use our policy manager
• How to use a credit voucher

Cruise FAQs

• What cover do I need for a domestic cruise?
• Am I covered for Covid-19 disrupting my cruise?
• Am I covered for missed ports?

Activities FAQs

• What activities are covered?
• What cover do I need to ride scooters?
• Am I covered for riding ATVs?
• Am I covered for sailing?
• Am I covered for surfing?
• Am I covered for scuba diving?