Careers at 1Cover 

Founded in 2003, 1Cover is a specialist travel insurance company. Travel insurance is about help when you need it, and at 1Cover, we go the extra mile to help our customers.

If we made your day or eased a disappointing travel experience, then we’ve achieved what we’re here to do.

Over the years, 1Cover Travel Insurance has grown to become a market leader with consistently strong ratings and reviews. Since we started, we’ve provided peace of mind for over 1.5m travellers and in 2017 and 2018, we were named Travel Insurer of the Year by independent review company ProductReview.com.au. 

We have a strong presence in both Australia and New Zealand, and with our customer-first approach, we’ve become one of the most trusted insurers in the region.

So whether you’re in Thailand or Turkey, France or Fiji, or taking a road trip across Australia, make sure you’ve got 1Cover: Give Me That Insurance!

Travel Insurer Of The Year 2019

What's it like to work at 1Cover?


We're not about red tape or politics, and understand that a happy, healthy workplace and culture leads to productivity. We work hard, but also have fun and provide the opportunity for team members to get involved in social and sports events.

1Cover Staff

We offer a range of benefits to keep our team fit and healthy, we're advocates for work-life balance, and we continuously develop ourselves. And, of course, we provide access to discounted travel insurance!

One company, one team, is our mantra, and it starts from the leadership team through every level of the business. This type of mentality leads to all our employees, teams, departments, actively seeking proactive ways to drive value to the business.


Our Values

These are the guiding principles we use to every day to make work more fun and more fulfiilling.

Know your Stuff 

We invest time in becoming experts and pride ourselves in being a trusted source of information and advice.

Deliver & Delight 

We make it our mission to go that extra mile to delight people and surpass expectations. We love that feeling of making someone’s day.

Be Human Always

We are a real and authentic company. We are honest, upfront and straightforward.


Travel Insurer Of The Year 2019

Current Jobs

  • Customer Service Consultant
  • Description: This is an opportunity for someone that is passionate about customer service excellence, to work in a down-to-earth and open culture, with leaders willing to help you develop. In this environment you will call customers and answer inbound calls from customers with product enquiries. You will deliver exceptional customer service whilst effectively addressing and resolving customer enquiries.
    Pre-requisites: Experience in customer service, ideally 1 year or more.
    For more details and to apply: Click here

  • Junior Front End Developer
  • Description: We are looking for a Junior Front End Developer to join our dynamic IT team. This position will provide a fantastic opportunity for a smart and ambitious front-end developer to grow within our team and gain valuable industry experience by working with technologies like UI/UX, JavaScript, CSS3, Angular etc. 
    For more details and to apply: Click here

  • Quality Assurance Officer - 6 Month Contract
  • Description: We are looking for a fixed term Quality Assurance Officer who will lead a project to set up, and implement an improved end-to-end quality control process for Claims and Sales. We are looking for an experienced QA professional to develop an improved QA framework and work closely with Senior Management team to ensure we meet and exceed Quality Assurance targets. 
    For more details and to apply: Click here

  • Risk And Compliance Manager
  • Description: 1Cover has a down-to-earth and open culture, with leaders willing to help you develop. Currently, we are looking for a Risk & Compliance Manager who will create a culture of compliance by driving best practice whilst ensuring a pragmatic, practical and commercial approach to the role. 
    Pre-requisites: Australian / New Zealand PR or Citizen
    For more details and to apply: Click here

  • Sales and Customer Service Consultant
  • Description: In this warm-sales environment you will call existing 1Cover customers and answer inbound calls from people wanting to buy travel insurance. You will deliver exceptional customer service whilst securing the sale over the phone.
    Pre-requisites: ideally one year or more sales experience in retail or over the phone. 
    For more details and to apply: Click here

  • Travel Claims Consultant
  • Description: 1Cover has a down-to-earth and open culture, with leaders willing to help you develop. The Travel Claims Centre is core to our business and we are looking for people to join our newly established Sydney based team. We are a vibrant, fast-paced and friendly environment and we are looking for a number of Travel Claims Consultants to join our team.
    Pre-requisites: Relevant claims experience
    For more details and to apply: Click here

  • Travel Claims Fraud Investigator
  • Description: At present, we need a Travel Claims Fraud Investigator to support our growth. The Fraud Investigator will provide the business with intelligence through analytical and fraud modelling and researching criminal fraud methods.
    Pre-requisites: Experience in Fraud Investigations role in the Insurance or Financial services industry.
    For more details and to apply: Click here




Want to know more about 1Cover? 

Our Latest News

From customer stories to company developments, there's always something going on at 1Cover. Find out what's new at 1Cover

In the media 

Keep up to date with the latest travel industry and travel insurance news. Find out where 1Cover has been mentioned in the press. 

More about Travel Insurance

Find out more about travel insurance. What is it? What is pre-existing medical condition? How do you compare insurers? 


Still Need Some Help? Call Us!

If you have any questions or queries, or you'd just like to know more about
Annual Travel Insurance, get in touch with us. Our expert team are here to help you.

Sales And Enquiries
1300 192 021 
(within Australia)
From Overseas
7:00 am - 8:00 pm
9:00 am - 4:00 pm
10:00 am - 4:00 pm