About 1Cover

​​​1Cover is Australia’s leading specialist travel insurer with over 20 years of experience. Pioneering the online travel insurance market, we revolutionised how customers could purchase their travel insurance Downunder.  We have protected over 2 million Australians and New Zealanders during their travels, and we are proud of it.

The 1Cover Difference 

We specialise exclusively in travel insurance - it's all we do, and we do it well. 

We let our insights, innovative thinking, and customer-centric approach drive the business.  We understand that every journey is unique, and we have a range of products to suit all types of travellers. Whether you're a beach bum, adventure seeker or ski bunny, our cover is the One Thing You Need When One Thing Goes Wrong. 

You’re Our Number One Priority 

At 1Cover, we believe that travellers should explore the world and return home safely.  Our Australian-based customer service centre is made up of an awesome team of experts who are ready to assist you throughout your journey. We pride ourselves on focusing on the important stuff so that you can focus on the fun and when travel gets tricky, we get busy. 

We know the dynamic nature of travel plans and unforeseen circumstances and continue to adapt our products to meet customer expectations. We're one of the few travel insurers that offer refunds outside of a standard cooling-off period and continue to streamline our operations online to make policies more affordable for all Australians.

Help when you need it 24/7

Our emergency assistance team deliver world-class medical services to travellers situated anywhere in the world 24/7. We’re just a phone call away if you end up in a hospital and require medical treatment.   We will make sure you’re evacuated to the nearest medical facility to ensure that you receive appropriate care.

In many countries, you may need an upfront guarantee of payment from your insurer or its assistance provider... That's where 1Cover comes in. 

The financial stuff 

1Cover ® is a registered trademark of 1Cover Pty Ltd. 1Cover Pty Ltd ABN 91 105 954 265, is an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457. 


Our Awards

Over the years, our dedication to providing outstanding service and reliable coverage has been recognised through numerous awards.  

In 2018 and 2019 we were named Travel Insurer of the Year by independent review company ProductReview.com.au. 

We won Mozo’s Award for Exceptional Value Comprehensive Travel Insurance in 2022 & 2023.  

And we won Best Multi-trip, Best Domestic Cover and Best International Cover in We Money’s Travel Awards in 2023.  

see our awards





What our customers think

1Cover is rated 4.2 out of 5 by over 1639 reviews on
  • "Do not travel without 1Cover"

    We have used 1Cover for many years now and do not leave home without it. Great service, exceptional if you make a claim. Only insurer I would recommend. 

    By Ian, Nov 2022

  • Helpful, caring & supportive

    My husband required emergency surgery in the USA. There was no expense spared with either the medical costs (considerable) or our accommodation. We cannot speak highly enough of 1Cover and have recommended them to all our friends.  
    By Anonymous, Dec 2022

  • "great company"

    Found this company the best for insurance prior to Covid and especially now that travel has restarted. We had multiple credit vouchers that they have honoured with not problems. Thank you 1Cover for your great service. 

    By Bernadette, Dec 2022 

  • Easiest company

    You never know how good insurance is until you have to make a claim! 1Cover responded to us in their prescribed timeframe and our payout was made within 15 days. I would recommend them 100%. This is the seventh time we have used them and first time we had to claim. Well done! 

    By the Bakers, Nov 2022

Read More Reviews


In the news

Our team of experts are regularly asked to provide information on travel insurance for leading media publications. You can find us quoted in news.com.au, thewest.com.au, 7news.com.au, ITIJ.com.au and more. 


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Case studies

We love talking to our customers that we've helped in their time of need. Our case studies are testament that you can travel with peace of mind knowing you're travelling with a trusted brand like 1Cover.

watch jordan's story


jordon hunt travel insurance case study