There are plenty of things that can go wrong on your trip. Hear the holiday horrors of 1Cover customers who understand the importance of travel insurance now more than ever.
I can wiggle my toes, I’m not paralyzed.
On the last day of her Balinese holiday 23 year old Jordon Hunt got on the back of a scooter and the next thing she remembers is a four-wheel drive coming straight towards her at 70 km/h.
Waking up in hospital she had broken her leg and was going to require emergency surgery.
Watch Jordon’s account of her holiday-horror.
I did not have to chase for anything. The hospitals were communicating directly with you guys. That was 10 out of 10.
For Aleix Diaz, a trip to Canada was supposed to be the kind of mountain biking adventure riders dream about. But after a gnarly accident, he was rushed to hospital for emergency surgery to repair four fractures in his pelvis.
Read more about what happened to Aleix.
Being ill in a foreign country was really scary.
Genna’s relaxing Bali getaway took a frightening turn when a suspected case of Bali Belly quickly became a serious medical emergency. Hospitalised with acute gastroenteritis and dehydration, Genna and her family faced almost $10,000 in medical expenses and a raft of unexpected travel costs. Find out how 1Cover helped take the pressure off when their holiday went seriously off plan.
Read more about what happened to Genna.
It made me realise how important travel insurance is. We would have been lost without it.
Barry, Christina and their daughter Freya, were enjoying a fabulous trip through Vietnam, when a bad case of food-poisoning led to Barry becoming extremely unwell. After losing consciousness, Barry was rushed to hospital for emergency treatment. Thanksfully, Christina, Barry were able to continue their journey and return home with a renewed confidence in the value of being prepared with 1Cover.
Read more about what happened to Barry and his family.
We didn’t anticipate that a dog bite would end up costing so much.
For Aussie couple Cheryl and Bruce, what was meant to be a joyful, long-awaited family visit took a frightening turn within hours of arrival, leading to an unexpected hospital stay, mounting medical bills, and a firsthand encounter with the American healthcare system. Their experience became a key reminder that no matter where you go, travel insurance is always essential.
Read more about what happened to Bruce & Cheryl.
You never know what’s in front of you.You really, really have to have some form of medical cover.
For Melbourne couple Graham and Gaye, an annual European holiday turned into a horrifying ordeal when Graham was forced to battle a serious case of sepsis. The pair were stuck abroad for over nine weeks as Graham fought to overcome his illness, and the full cost of their travel insurance claim came to a whopping $81,000. Their message to fellow travellers is simple: "You really, really have to have some form of medical cover."
Read more about what happened to Graham and Gaye.
I felt like, no matter what happens here, my insurance has got us covered.
A dream family ski trip in Canada went off-piste when 15-year-old Elke suffered a serious accident on the slopes. What followed was a stressful medical emergency far from home, but with the help of 1Cover Travel Insurance, the family received support, reassurance and the help they needed to get Elke safely back to Australia. Elke’s total claim came to a whopping $11,000, a cost the family, thankfully didn’t have to wear.
Read more about what happened to Elke.
Travel Insurance really, really matters.
What began as a dream European river cruise for Melbourne couple Linda and Stephen Loveder quickly turned into a medical emergency they couldn’t have predicted. Both fell ill with pneumonia during their trip, with Stephen rushed by ambulance to hospital in Arles, France, where he spent a week in intensive care. Linda was also admitted soon after. The full cost of their claim came to just under $200,000, which was thankfully, covered in full by 1Cover.
Read more about what happened to LInda and Stephen.
Not all superheroes wear capes!
While exploring rural Vietnam on a self-guided motorbike adventure, Ernie and Victoria’s holiday took a terrifying turn when Ernie suffered a catastrophic accident breaking his pelvis and leg.
Thanks to 1Cover, their medical expenses were fully covered, allowing them to focus on recovery instead of financial stress.
Watch Ernie’s and Victoria’s account of their unforgettable ordeal.
We would have had to take a mortgage on the house!
In September 2023, a long-awaited Hawaiian holiday for Sydney couple Elizabeth and Andrew Rump turned into a nightmare after an escalator accident in Honolulu left Elizabeth with catastrophic injuries.
Without travel insurance, Elizabeth’s significant injury costs would have forced her to remortgage her home. Thankfully, she was covered by 1Cover.
Watch 1Cover customer Elizabeth Rump’s horrifying Hawaiian esclator accident.
He was in a lot of pain. It was such a bad break.
Wayne Murphy and his wife Debra have travelled to Thailand countless times, without a fuss. But a freak fall on an ice cream cone in Phuket would send Wayne to the ICU, where he would require an helicopter evacuation to a Singapore hospital and $400,000 travel insurance claim. Wayne’s staggering medical bill would have devastated the Murphy’s- thankfully they ’never travel without travel insurance’.
Read more about what happened to Wayne.
I slept all night sitting up in a lounge chair with a blanket wrapped around me. The next day I couldn’t move.
1Cover customer Bill Clark, 73, came down with a bad case of pneumonia while touring through Europe. Bill would spend a week recovering in a Paris hospital and he urges fellow Aussies not to skip insurance.
Read more about what happened to Bill.
We knew this wasn’t just a broken arm or leg. It was a life-threatening situation.
When 19-year old Jack Khamu snowboarded off a cliff in Whistler, Canada, his family feared the worst. Thankfully, Jack survived his fall but suffered severe injuries. He was lucky to make a full recovery but encourages skiers and snowboarders to take caution when hitting the slopes abroad.
Read more about what happened to Jack.
I had two breaks in my leg, so I got two long screws on the inside of my ankle and nine screws and a titanium plate on the right-hand side of my ankle.
Bali holidays can be blissful but one mistep can send your holidays downhill. Find out what happened when 1Cover customer
Catherine Curtis went tumbling down Mount Batur.
Insurance has got to be considered as part of the cost of travel.
Jane Peeters’ eagerly awaited cruise to Antarctica was derailed by Auckland’s floods in 2023. Despite being caught out by a natural disaster, both her cruise company and booking agent refused to reimburse her. Thankfully, Jane’s $35,000 cruise was covered with 1Cover.
Read more about what happened to Jane.
Don’t travel without insurance
Perth couple Darrell Haddock and Jodi Llanwarne’s idyllic Bali holiday became a 10-week horror ordeal after Darrell caught a mystery parasite which turned into an $100,000 holiday hell.
Read more about what happened to Darrell.
It’s the sort of stuff that could financially cripple people.
Hundreds of Australian’s injure themselves each year on the slopes. 52 year old mum, Holly Bisnette from Sydney knows this all too well after a $100,0000 ski accident in the USA.
Read more about what happened to Holly.
You never know what can happen
1Cover customer Carol Hucker, 63, suffered grave injuries after falling off a camel in the Sahara Desert in November, 2023. Despite sustaining a punctured lung, broken ribs, and a fractured wrist, Carol managed to return home safely, but required nearly $100,000 in medical treatment.
Read more about what happened to Carol.
I couldn’t believe the cost of the shots
The cost of animal bite treatment abroad can truly sting. Tasmanian tourist Sarah Lancaster learned this the hard way after being bitten by a cat in Nicaragua which ended with a $60k bill.
Read more about what happened to Sarah.
I Just Thought It Was A Severe Hangover...Turns Out It Wasn’t!
When 1Cover customer and model Emily Gurr was 21, she was enjoying a holiday in Vietnam with a friend. It was a typical holiday; food, culture, and good times. From Vietnam, Emily flew to Bali to meet other friends and it’s here that she woke up one day, debilitated from a dengue fever virus that she had picked up from a mosquito in Vietnam.
Watch 1Cover customer Emily Gurr’s terrifying Dengue fever nightmare in Bali.
Alicia was skiing in Canada when her trip quickly turned downhill after a terrifying accident on the slopes left her with a fractured back.
Thankfully, Alicia has Ski Insurance with 1Cover which covered her emergency evacuation off the slopes as well as Loss of income benefit which helped while she was off work recovering for five months. See more here.
They’ve got no idea..it can save your life.
Watch the emotional story of Isabella Eaton, a little girl who travelled to Bali with her parents Tabitha and James.
See how 1Cover were able to help when Isabella nearly died - and why James thinks buying travel insurance is the most important decision you’ll make when you go on holiday with your children.
I had saved like crazy for my holiday -but I didn’t have extra cash to drop on a broken nail of all things.
While on holiday in the Honolulu, Rachael slammed her finger on to the dashboard of the car - the result was a broken nail that cost her almost $2,500!
I’m not one to always have insurance, it was an eye opener for me
72-year old Te Ao Maaka was on her way to Bali International Airport for a flight home to New Zealand when she suffered a heart attack. She was taken to hospital but refused treatment by doctors until demands for payment by hospital staff were met. Thankfully, Te Ao Maaka had a seniors travel insurance policy with 1Cover.
1Cover ® is a registered trademark of 1Cover Pty Ltd. 1Cover Pty Ltd ABN 91 105 954 265, is an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457. 1Cover is located at Level 1, 332 Kent Street, Sydney NSW 2000. Before you buy, please read the Product Disclosure Statement and Target Market Determination. Any information contained on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. You should consider these having regard to the Product Disclosure Statement (‘PDS’). Before you purchase, please note in particular, the eligibility criteria, travel warnings in place and limitations to claim under multiple policy sections.
This insurance is underwritten by HDI Global Specialty SE, a company registered in Germany acting through its Australian branch, HDI Global Specialty SE – Australia, ABN 58 129 395 544, AFSL 458776.
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