Japan Travel Insurance

 The One Thing You Need When One Thing Goes Wrong

 

Travel Alerts:

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Why Do I Need Travel Insurance In Japan?

$225,000

Cost of an air ambulance from Japan back to Australia.

$84,000

The average cost of a weekly hospital stay in Japan in ICU.

$20,000

Cost of repatriation on a plane from Japan to Australia.

 


And Did you know...?

  1. 1.  Over a quarter of Aussies think the government will pay their medical bills overseas. But in Japan, you’re the one who’ll need to pay upfront for your doctor’s visits, hospital stays, and medication.
  2. 2.  9 in 10 search and rescue operations in Japan ski fields were for Australians.
  3. 3.  Japan is ranked fourth in the world for exposure to natural disasters, and the country is vulnerable to typhoons, earthquakes, floods, tsunamis, volcanoes, cyclones and storms.
  4. 4.  In 2015 there were 23.1 million mishandled bags around the world, with 25% of Japan 1Cover claimants losing/damaging their luggage in 2017/18.

 

Travel insurance can't prevent things from happening. But if you have 1Cover, you'll have someone there when one thing goes wrong. Keep reading to find out everything you need to know about travel insurance for Japan.

What Are My Travel Insurance Options For Japan?

Option 1

Comprehensive

This is our highest level of cover. 

 

Option 2

Medical Only

For medical expense coverage only.

Option 3

Frequent Traveller

If you travel more than once a year.

We've provided an outline for each of the options below. If you need more information or need to view the terms and conditions, please take a look at the PDS, or get an instant quote now.

 

Get a quote

 

 

Option 1: Comprehensive Cover

 

Comprehensive Travel Insurance is our highest level of cover, with optional add-ons for snow, cruise, extra rental vehicle excess, and high-value items.

If you have pets, we include vet fees if your pet gets sick while you're away, and we'll pay pet boarding fees if you're delayed. 

For a detailed outline of benefits and inclusions, as well terms and conditions, please refer to the PDS, or get an instant quote now.

 
Japan Travel Insurance Policy Benefit Overseas Single-Trip
Comprehensive
medical Cover 
 

Overseas Emergency Medical Assistance^

Unlimited

Overseas Emergency Medical & Hospital Expenses^*

Unlimited

Includes Dental Expenses (per adult)^

$1,000

Resumption Of Journey^*

$3,000

Hospital Cash Allowance^*

$5,000

Accidental Death*

$25,000

Permanent Disability^*

$25,000

Loss of Income^*

$10,400

luggage Cover 
 

Credit Card Fraud & Replacement^

$5,000

Includes Travel Documents & Traveller's Cheques^

Yes

Theft Of Cash^#

$250

Luggage & Personal Effects*

$15,000

Luggage & Personal Effects Delay Expenses^

$250

cancellation Cover 
 

Additional Accommodation & Travel Expenses*

$50,000

Includes Family Emergency*

Yes

Includes Emergency Companion Cover*

Yes

Cancellation Fees & Lost Deposits*

Unlimited

Disruption Of Journey*

$1,000

Alternative Transport Expenses^

$5,000

ancillary Cover 
 

Personal Liability#

$5 million

Domestic Pets^*

$500

Domestic Services^*

$500

Rental Vehicle Insurance Excess#*

$5,000

Unless otherwise specified in the PDS: Sections 12, 12A, 12B & 13 - If you claim for the same or similar cancelled services/facilities or alternative arrangements under sections 12, 12A, 12B & 13, we will only pay the higher of the two amounts, not both. Benefit limits are per adult traveller. For accompanying dependants the policy benefits are shared with the adult traveller.

^^ You only have this cover for these sections if the relevant pack has been purchased.
*  Sub-limits apply
^  You do not have cover under these sections while travelling in Australia.
# Limits are per policy regardless of persons the claim relates to.

 

Choose Add-ons For your Comprehensive cover

If you’re travelling with expensive new items, going cruising, hitting the ski slopes, or you're worried about car rental insurance excess, then you may want to select the following add-ons. 

Cruise
Pack 

Protect yourself while cruising in
Japan with our
Cruise Pack add-on.

Winter Sports
Pack

Cover yourself and your gear on your ski or snowboarding trip with our Winter Sports Pack add-on.

More Cover for Your Rental Vehicle 

We automatically cover rental excess up to $5,000. But you can increase this up to $8,000 if you need to.

High Value
Items Cover

Protect high-value items that are not automatically covered by your policy. Note: items cannot be older than 12 months.


Option 2: Medical Only Cover

If you're travelling on a budget, and looking for cheap travel insurance to Japan, then 1Cover’s Medical Only policy offers a cheaper alternative to comprehensive travel insurance. It's our most basic policy and will only provide cover for any medical expenses and emergency assistance costs. 

For a detailed outline of benefits and inclusions, as well as terms and conditions, please refer to the PDS, or get an instant quote now.

Medical Only Cover Policy
 
Medical Only Policy
Single Trip
medical Cover 
 

Overseas Emergency Medical Assistance^

Unlimited

Overseas Emergency Medical & Hospital Expenses^*

Unlimited

Includes Dental Expenses (per adult)^

$500

Ancillary
 

Personal Liability#

$5 million

Unless otherwise specified in the PDS: Sections 12, 12A, 12B & 13 - If you claim for the same or similar cancelled services/facilities or alternative arrangements under sections 12, 12A, 12B & 13, we will only pay the higher of the two amounts, not both. Benefit limits are per adult traveller. For accompanying dependants the policy benefits are shared with the adult traveller.

^^ You only have this cover for these sections if the relevant pack has been purchased.
*  Sub-limits apply
^  You do not have cover under these sections while travelling in Australia.
# Limits are per policy regardless of persons the claim relates to.

Option 3: Annual or Frequent Traveller Cover

Do you travel more than once a year to Japan? Then it might make sense to buy a multi trip annual policy. This works just like our comprehensive cover (detailed above), except you can take as many trips as you want in a year and you’ll still be covered.

Let us know the maximum trip duration of any one trip before selecting from the three options below.

 

Frequent Traveller 21 days maximum

 

Frequent Traveller 45 days maximum

 

Frequent Traveller 90 days maximum

 

Find out which Annual Frequent Traveller cover policy would suit you best here. 

For a detailed outline of benefits and inclusions, as well as terms and conditions, please refer to the PDS, or get an instant quote now.

  

Japan Travel Insurance FAQs

  • Will You Pay My Hospital Bills If I get Sick Or Injured In Japan?
  • Please refer to the PDS and policy schedule and check if your sickness or injury is a claimable event and is covered. If you are hospitalised, or if you are treated as an outpatient, or if the total cost of the treatment will exceed $1000, please contact our emergency assistance service as soon as possible to obtain their prior approval.

    In circumstances where the claim is approved, we can then provide written guarantees of payment of reasonable expenses for emergency hospitalisation that may be required while you are in Japan.

  • Am I Covered For Off-Piste Skiing & Snowboarding in Japan?
  • Yes, we provide cover for off-piste skiing and snowboarding as long as it is within a short distance from designated areas of ski resort boundaries on groomed terrain that are open and patrolled by the ski resort.​

    You must select the Winter Sports Pack add-on when booking your policy to be covered for any winter sports activities. 

  • What Do I Do If I get robbed in Japan?
  • If you are robbed while you’re on holiday, you should report the theft to the police or nearest local authority immediately. You will also need to obtain a written report to be used as supporting documents for your claim

  • I’ve reached Japan and the airline Has Lost My Luggage. Will 1Cover Replace The Items?
  • If you are entitled to be reimbursed by the bus line, airline, shipping line or rail authority you were travelling on when the loss, theft, misplacement or damage occurred, then your travel insurance may not cover you.

    However, if you are not reimbursed the full amount of your claim, we will assess your claim and you may be entitled to be paid the difference between the amount of your loss and what you were reimbursed, up to the limit of your cover (allowing for depreciation due to age, wear and tear).

  • Can I Apply To Extend My Travel Insurance Policy while I’m in Japan?
  • Yes, of course. If you want to extend your policy while you’re in Japan,  the easiest way to do this is via the Policy Manager.

    You'll need your policy number (available in the email confirming your policy), and a few other simple details. Log-in and extend your trip, add destinations, or buy add ons/extras.

    Make sure you extend your policy before it expires (please keep in mind Australian AEST/AEDST). If you have trouble, you can email us at [email protected] or call us on 1300 192 021. 

    Please note there may be instances where a policy extension is not available. 

  • Am I Covered For Natural Disasters?
  • Travel insurance provides cover for weather events as long as they are unforeseen. If you do get caught up in an unforeseen event while you are in Japan and you are injured or your trip is interrupted, 1Cover can assist.

    Our policies do not cover claims for losses caused by an event that you were aware of at the time of purchasing your policy. Once an event has become published in the mass media, it is expected that you have purchased your insurance with this knowledge in mind.

    1Cover will, where possible, issue travel warnings in relation to such large scale events and the dates and times after which they are not seen as an unforeseen event.

  • Can I Choose My Excess?
  • Sure. If you choose a lower excess, it means you'll pay less if you need to claim, but you'll pay a little bit more upfront. If you opt for a higher excess, it means you'll pay less now and a little bit more if you need to claim.

  • I travel to Japan a few times a year. What’s the best policy for me?
  • We have a policy called Frequent Traveller which allows you to take as many trips under the one policy for 12 months and enjoy comprehensive cover on each one. There is a limit to the maximum length of each trip on these policies. You can travel to one or more destinations with this policy. 

    Find out more about our annual travel insurance policies here.

  • Do you cover seniors travelling to Japan?
  • We can provide cover to people of all ages. If you have any pre-existing medical conditions we may require a little more information from you and some exclusions may apply. See here for more details. 

  • Am I Covered If I'm Pregnant When I'm Travelling To Japan?
  • If you're travelling to Japan while pregnant, you are covered for single foetus pregnancies, up to, and inclusive of, the 24th week of gestation. For multiple pregnancies, you'll be covered up to and inclusive of the 19th week of gestation. If you have had complications fromyour pregnancy, you’ll need to complete a medical screening.

    We will assess your application and decide whether, and to what extent, we can offer you insurance for your pregnancy and/or journey. If you have not told us about the circumstances of your pregnancy when you were required to do so, we may refuse your claim or reduce it to the amount we would have paid had you given us the required information.

    Please note: we will not pay any medical expenses for:
    a) Regular antenatal care;
    b) Childbirth at any gestation; or
    c) Care of the newborn child. 

    Find more here. 

  • Can I Get Extra Cover For My High-Value Items?
  • Laptop computers, cameras, mobile phones…they’re all things we need on at home and on holiday. That’s why you can choose a bit of extra protection for your can’t-live-withouts. All you need to do is include and specify certain high-value items that aren't automatically covered when you're buying your policy.

    Note: the items cannot be older than 12 month, and you can't specify items like jewellery, watches, bicycles and watercraft (apart from surfboards).

 

READ ALL FAQS

 

The One thing These Aussies Needed in Japan

 

Khoa's Bacterial Infection

Khoa ended up with a bacterial eye infection while on holidays in Tokyo. He was admitted to hospital, where he stayed overnight and received IV antibiotics to clear the infection.

Despite only spending one night in the hospital, the medical and treatment expenses added up to nearly $26,000 which 1Cover took care of. 
 

I'm Really Happy With The High Level Of Care & Service Provided.
 
 

Gina's Snowboarding Injury

A nasty snowboarding accident in Happo-Hakuba brought Gina’s trip to an early end and left her with a fractured tailbone and in a lot of pain.

1Cover covered $12,000 for her medical expenses, transfers, and flights so Gina and her partner could come home early.

I was alone in a foreign country but i felt fully supported.
 

Robin's Cancelled Flights 

When Robin’s flight from Tokyo to Sapporo was cancelled with no guarantee of a flight for two days, she decided to take the almost 10-hour train ride to Sapporo. That train was then cancelled due to bad weather, and Robin was stuck for two days until the trains were back on line.

1Cover was able to reimburse Robin the cost for the train tickets and additional accommodation.
 

Claiming for my train tickets was a breeze - unlike dealing with the airline! 
 

Travel Insurer Of The Year 2018

Travel Insurance Statistics

...they're interesting, really!

 Over 90% of travellers were covered by travel insurance the last time they went overseas.**

Expensive Medical Bill

Nearly 40% of claims made by 1Cover Japan policy-holders were for medical and emergency assistance.*

1 in 4 claims made by our Japan policyholders were for lost or damaged bags and belongings.*

*in 2017/2018
**research conducted in 2016

How Will Travel Insurance Help Me In Japan?

24/7 Medical Assistance

If you get sick or injured while you’re in Japan, we’ll be there to cover any unforeseen medical expenses, including hospital stays, medicine, or emergency evacuation.

Cancel-proof
your trip

Last year, almost 1 in 10 1Cover Japan policyholders needed reimbursement for trip cancellation. If your plans change before you head overseas, we’ll cover cancellation fees and lost deposits. 

Ease Lost
Luggage Woes

Lost or delayed luggage is a common travel problem. We offer up to $15K for lost or damaged bags or belongings. This means you can travel worry-free with valuable items such as cameras, laptops, or glasses.

Snowboard & Ski Stress-Free

If you’re travelling to Japan’s famous ski-fields, make sure you add-on a Winter Sports Pack to your insurance. It covers things like damaged ski equipment, weather delays, and piste closure.

Shock-Free
Car Hire

If you’re getting out of the city and in to the Japanese countryside, you might need a hire car. But remember, if you don’t have travel insurance, and something goes wrong, you might be liable for hefty rental vehicle excess.

Disaster
Relief 

Typhoons, landslides, earthquakes, and tsunamis have all hit Japan in recent years. If your trip is ruined because of a disaster, we can assist – but always check the news and our travel alerts  before booking your trip.

Motorbike
Scooter & Motorbike Protection

Whether it’s to zip along Tokyo’s streets or traverse country mountains, a rental bike is a great way to see Japan. Wear your helmet, follow the local road rules, and you’ll generally be covered.

Carefree
Cruising

Cruising brings a certain set of risks, including on-board illness, lost items, cancelled day trips, weather delays, and more. If you plan on cruising in Japan, you might need our Cruise Pack add-on.

 

Get a quote

 

We've Already Helped 1.5 Million Customers

1Cover is rated 4.3 out of 5 by 1194 reviews on
  • "Easy & Painless Claim"

    Very happy with the help I got along the way when I had to make a claim. Would highly recommend any to use 1Cover and I would be signing up again.

    By Anthony, Jan 2018

  • "Never Leave Without It"

    Staff were very helpful and knowledgeable. Always looking for the best options for their customers. Excellent customer service.

    By Monica, Jan 2018

  • "Couldn't Recommend Highly Enough"

    Superb. Couldn’t rate 1Cover any higher. 10/10. Exceptional service. 

    By Josh, Feb 2018

  • "Must Have Travel Insurance Provider!"

    The policy is a must have when traveling for peace of mind alone and is very good value..

    By JDP, Jan 2018

Read More Reviews

 

If You Only Do One Thing...

Food To Try In Japan
The One Challenging Food to Eat In Japan

Think you’ve got a cast iron stomach? Sit down to this Japanese delicacy and see what you’re made of. Are you up for the challenge?

The Must Ski Resort In Japan
The One Japanese Ski Resort You haven't heard of

You’ve probably heard of Niseko, Hakuba, and Nagano. But it’s likely you don’t even know about this epic resort in the very north-east of Japan.  

Snowboarding Tips
The One Tip For Snowboard Newbies in Japan

Are you snowboarding for the first time while in Japan? Then here's the one bit of advice every snowboard beginner needs to know.  

 

Before Your Trip...

FAQs
Got some Questions? 

If you have any other questions that haven't been answered on this page, visit our FAQs section for even more information. From riding scooters to questions on skiing, cruising, and travelling with kids, you'll find what you need here. 

Know before you go

The one thing you should do before you get travel insurance is look at 1Cover Travel Alerts. Here you’ll find information on new and current travel events and what will be covered by your policy. 

 

One Last Thing: Emergency Contacts & How To Claim

We hope nothing goes wrong on your trip to Japan. But if it does, the resources in this section can help you.


Australia has an Embassy and several consulates throughout Japan. These offices provide a range of services to the general public, including consular, passport, visa and immigration, citizenship and cultural relations services. You can visit the Australian Embassy in Tokyo, or the Consulate-General in Osaka or Fukuoka, or the the Consulate in Sapporo.

 

 

Be informed. Be prepared. If you're across The Australian Government's SmartTraveller website, you'll have all the latest information for your trip to Japan. SmartTraveller is a trusted resource for Australian travellers and is updated regularly, so make sure you bookmark this handy resource.

 

 

 

 

 

 


If you need emergency assistance in Japan, please call our 24/7 emergency medical assistance line  on (+) 61 2 8015 6261 or email [email protected]

For non-emergency assistance, our Sydney-based call centre is open seven days a week and can be contacted on  +61 2 8015 6392 or emailed at  [email protected]


If something happens to you and it's not an emergency, you can start the claims process whenever it's convenient to you. Visit our online claims platform, and if you have all the necessary documentation, your claim will be processed in 10 business days. 

Planning an Activity In Japan?

Hiking In Japan
Head Off The Beaten Track

Take the road less travelled and catch a glimpse of authentic Japan. Oku Japan runs both guided and self-guided tours to some of Japan’s most spectacular spots and hidden gems.

Skiing Holiday In JAPAN
Ski in Japan

Eager to carve up Japan’s epic ski runs but don’t know where to start? Head across to Japan Holidays and let their team sort you out with all you need for an unforgettable trip.

Karaoke In Japan
Karaoke in Japan

Fancy yourself a singer? In Japan, there's no shortage of karaoke bars, from futuristic private rooms or classic bars. Here are just a few to choose from.


Please note, 1Cover does not endorse or sponsor these activities. Activities are listed for informational purposes only.

Still Need Some Help? Call Us!

If you have any questions or queries, or you'd just like to know more about
Annual Travel Insurance, get in touch with us. Our expert team are here to help you.

Sales And Enquiries
1300 192 021 
(within Australia)
From Overseas
Claims
Monday-Friday
6:00 am - 8:00 pm
Saturday
9:00 am - 4:00 pm
Sunday
10:00 am - 4:00 pm