1Cover is Australia’s leading specialist travel insurer with over 20 years of experience. Pioneering the online travel insurance market, we revolutionised how customers could purchase their travel insurance. We have protected millions of Australians and New Zealanders during their travels, and we are proud to offer cover that you can count on.
We specialise exclusively in travel insurance - it's all we do, and we do it well.
We let our insights, innovative thinking, and customer-centric approach drive the business. We understand that every journey is unique, and we have a range of products to suit all types of travellers. Whether you're a beach bum, adventure seeker or ski bunny, our cover is the One Thing You Need When One Thing Goes Wrong.
At 1Cover, we believe that travellers should explore the world and return home safely. Our Australian-based customer service centre is made up of an awesome team of experts who are ready to assist you throughout your journey. We pride ourselves on focusing on the important stuff so that you can focus on the fun and when travel gets tricky, we get busy.
We know the dynamic nature of travel plans and unforeseen circumstances and continue to adapt our products to meet customer expectations. We're one of the few travel insurers that offer refunds outside of a standard cooling-off period and continue to streamline our operations online to make policies more affordable for all Australians.
Our emergency assistance team deliver world-class medical services to travellers situated anywhere in the world 24/7. We’re just a phone call away if you end up in a hospital and require medical treatment. We will make sure you’re evacuated to the nearest medical facility to ensure that you receive appropriate care.
In many countries, you may need an upfront guarantee of payment from your insurer or its assistance provider... That's where 1Cover comes in.
We're helping lift the service standards across the industry by ensuring we operate in an honest, fair, efficient, transparent, and timely way. 1Cover supports the principle values of the Insurance Council of Australia (ICA) and complies with the General Insurance Code of Practice (GICOP).
The Code Governance Committee (CGC) is the independent body that monitors and enforces insurers’ compliance with the General Insurance Code of Practice. Learn more about the CGC.
1Cover ® is a registered trademark of 1Cover Pty Ltd. 1Cover Pty Ltd ABN 91 105 954 265, is an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.
For 20+ years, we’ve been committed to delivering outstanding value and protection so you can be confident when you travel.
Our dedication to excellent service excellence, flexible feature-packed coverage and industry-leading pricing has been recognised through numerous independent awards.
In 2024, we won We Money's award for Oustanding Claims Experience.
We won Mozo Experts Choice Awards For Exceptional Value Comprehensive Travel Insurance in 2024, 2023 and 2022.
We also won Best Multi-trip, Best Domestic Cover and Best International Cover in We Money’s Travel Awards in 2023.
We love talking to our customers that we've helped in their time of need. Our case studies are testament that you can travel with peace of mind knowing you're travelling with a trusted brand like 1Cover.
1Cover ® is a registered trademark of 1Cover Pty Ltd. 1Cover Pty Ltd ABN 91 105 954 265, is an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457. Before you buy, please read the Product Disclosure Statement and Target Market Determination. Any information contained on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. You should consider these having regard to the Product Disclosure Statement (‘PDS’). Before you purchase, please note in particular, the eligibility criteria, travel warnings in place and limitations to claim under multiple policy sections.
This insurance is underwritten by HDI Global Specialty SE – Australia.
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