Support Centre

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How can we help you?

How can we help you?

  • I want to amend my policy

  • I have a general question

  • I want to know about pre-ex medical conditions

  • I want info about my policy

How can we help you?

  • I want to lodge a new claim

  • I have an existing claim

  • I need to upload additional documents

How can we help you?

  • I have a complaint and/or feedback

  • I have a media enquiry

The benefits for our policies are listed on the individual product pages on our website.

You can find the benefits of our policies here.

If you still have a question, fill out the form below and one of our friendly customer service reps will be in touch.

If you're having technical issues with the website or can't find what you're looking for, try our FAQs Centre.

Or, fill out the form below and one of our friendly customer service reps will be in touch.

The fastest way to buy a policy is to get a quote on our Website and purchase straight-away.

Otherwise, fill out the form below and one of our friendly customer service reps will be in touch.

Amending or extending your policy is fast and easy via our Policy and Claims Manager.

If you try this and still have questions, fill out the form below and one of our friendly customer service reps will be in touch.

Have you had a look at our FAQs centre? You might find what you're looking for there.

Otherwise, fill in the form below and one of our friendly customer service reps will be in touch.

You might find what you're looking for on the FAQ page for pre-existing medical conditions.

Otherwise, fill in the form below and one of our friendly customer service reps will be in touch.

You can find out exactly what your policy covers on the product pages on our website.

But if you still have questions, fill out the form below and one of our friendly customer services reps will be in touch.

If you need to find out more about logding a claim, visit our Making a Claim page.

If you're ready to lodge your claim, please login to Policy and Claims Manager and then click on Lodge a Claim.

If you have any questions before you lodge your claim, fill out the form below and one of our friendly customer service reps will be in touch.

You can always see the status of your claim by logging into Policy and Claims Manager.

If your claim is being processed and you have a question, please fill in the form below.

If you need to provide additional documentation for your existing claim, please login to Policy and Claims Manager to view your claims and upload documents.

If you'd like to contact us, please send us an email to [email protected] or [email protected].

If you have a media query, we'd love to hear from you. Please complete the form below and someone from our Marketing Team will respond to you as soon as possible.