Generally speaking, only the party who is at fault pays the excess on the insurance, but local laws, customs, and individual circumstances will apply.
Our policies cover you up to $5,000 for the rental car excess that could be incurred in the event of an accident, whether it's your fault or not.
Even though you are abroad, It is very important that you obtain the insurance details of the other people involved in the accident. This will assist with the claim and the hire car company.
Call 1300 192 021 from within Australia
Call +61 2 8015 6392 from overseas
All FAQ answers are based on the current effective PDS. If your policy is older than the current effective PDS, please contact us or refer to the effective PDS at time of purchase for answers pertaining to your policy.