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Independent customer reviews

See what our customers have been saying on Compare Travel Insurance.

1Cover Travel Insurance Rated 8.4 out of 1769 reviews

Claims experience
8.1/10
Value for money
8.6/10
Customer service
8.5/10

1Cover Great Experience

We flew to the US and my husband developed an infection in his arm whilst travelling. We had to see a doctor and purchase antibiotics. The claim process was easy, and they fully reimbursed us. We will definitely use 1Cover again!

Peace of mind

you know you will always get value for money with your 1 cover travel insurance policy and if you do ever have to claim you can be sure your claim will always be handled promptly and professionally

Very simple and fast claims process.

For the first time in many trips I needed to make some claims, following the death of a relative. The on line claims process was simplicity itself, and my payment was in my account within a couple of days. Thank you!

Really upset

I spent over $200 on medical bills from an injury from snowboarding in New Zealand.
I took the cover add on for snow sports and this still didn’t cover anything for me. I injured myself on the first day. So i couldn’t enjoy the rest of my holiday and I was relying on my travel insurance I paid for to insure I would at least get something back. But no I only got 36c.

Really upset and won’t recommend this travel insurance to everybody.

Jessica Lumley

All round complete satisfaction

Easy coverage, informative cover, prompt claim settlement, all round satisfaction for the past 12 years. Thanks

Not Needed On Recent Trip

Every overseas trip I have undertaken I have insured with 1Cover.Fortunately after just completing another overseas trip without incident.

Super efficient

The team was supporting and quick to refund me. I’ll definitely use 1Cover again, it works like an insurance should!

Outstanding service

First class service from my first phone call to take out the insurance and surpringly fast processing of my claim. Have spread the word far and wide recommendating 1cover

Very happy and will use again.

We have been lucky enough to travel overseas several times in the last few years and used different insurance companies. Unfortunately we have also had to make a claim or two that was not always handled well. However, this trip we used 1Cover and have been very happy since then. The price was reasonable and the process easy. Again, due to AirFrance strikes and a camera incident, we had to make a claim. 1Cover was easy to deal with, quick to respond to emails or calls, and after providing what they needed, they paid out instantly. We'll definitely use them again.

Phone stolen overseas

Easy and quick to submit claim.Claim was approved and paid into my account all within a few days. Will definitely use again and have recommended 1Cover to all my friends

Good choice

I have been a frequent traveler from Australia to EU at least twice a year using 1cover insurance. I was lucky enough to never make a claim, however, this insurance provider was always helpful when I had queries. It would be nice if the provider offers a discount for loyalty customers.

Travel insurance

Easy to organize
Value for money
Received Sms 1day b4 insurance expired
was useful in case I'd like to extend
Overall experience excellent
Will be back next time

Insurance

Easy to organize
Value for money
Received Sms 1day before expiration was useful as if u need 2extend no need 4looking where and how
Overall experience very good
Will be back soon

Satisfied customer

This is the second time I have used this company, and luckily have had no reason to make a claim this time.

Windscreen damage claim

The process to making my claim was so simple - I used to price compare my travel insurance every time I planned a holiday - now I will only use 1Cover

Confident any claims would be met

Customer service was very good and before buying cover had heard if you make a claim 1Cover is very fair.

Quick turnaround

Impressed with the quick assessment of my claim. Submitting the claim on the website was also a straight forward and easy process. Will purchase policies from 1Cover in the future.

Good value

This is the first time I have used 1Cover and I found it was good value for the type of cover I needed. I think the only thing is that I would have liked more options and these listed clearly on the insurance policy. ie like a list of what is specifically covered.

Peace of mind.

Great to go overseas with peace of mind that if anything untoward happens we will be looked after by experts.

Travel insurance

Due to a heart attack and surgery I was unable to fly. 1Cover is excellent in price, conditions and help.