How Much Does It Cost to Ring Your Emergency Assistance Number?

It depends on the method you use to call us. If you are using your mobile phone, it depends on the arrangement you have with your service provider. 

International calling rates from other phones, like payphones or landlines, may vary and apply. 

We also provide toll free numbers for certain countries, and these are all listed on the last page of the PDS

You can also email us if necessary. Find all our contact information here.


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All FAQ answers are based on the current effective PDS. If your policy is older than the current PDS, please contact us or refer to your particular policy.

Any information contained on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. You should consider these having regard to the PDS.