What If I miss my flight Due To An Unforeseen Natural Disaster? 

If you miss your flight because of natural disasters or severe weather, you might have a provision to claim, if you can show reasonable reasons for not being able to use your airline credit. You’ll also need to obtain a written cancellation of your credit note from your airline.

The natural disaster or severe weather event must have begun after the insurance policy was issued.

See our Travel Alerts for more details.


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All FAQ answers are based on the current effective PDS. If your policy is older than the current PDS, please contact us or refer to your particular policy.

Any information contained on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. You should consider these having regard to the PDS.