What Do I Do If I Lose My Policy Documentation?

If you have lost your policy documentation, there are a couple of ways you can access it.

If you have your policy number (this may have been sent to you via SMS) you can login online to our Policy Manager.

Alternatively, you can call or email or friendly customer care team and they can arrange to resend your documents.

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All FAQ answers are based on the current effective PDS. If your policy is older than the current PDS, please contact us or refer to your particular policy.

Any information contained on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. You should consider these having regard to the PDS.