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Does My Insurance Policy Start On The Purchase Date?

If you purchase a Comprehensive or Frequent Traveller policy, cover under the Cancellation Fees and Lost Deposits benefit begins on the date your policy is issued. This provides cover for unforeseen events that may cause the cancellation of your trip. All other coverage will begin on the departure date you set.

If you purchase the Already Overseas policy, there is no cover under any section of the policy for 72 hours from the issue date shown on the policy. This means there this no cover arising from events that happen within this 72-hour period.


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All FAQ answers are based on the current effective PDS. If your policy is older than the current PDS, please contact us or refer to your particular policy.

Any information contained on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. You should consider these having regard to the PDS.