When does the Double Excess Apply With The Winter Sports Pack?

If you have a policy with the Winter Sports Pack add-on, and your claim arises directly from you participating in winter sports activities, then a double excess will apply for claims under the following sections:

- Overseas Medical & Hospital Expenses

- Additional Accommodation & Travel Expenses

- Cancellation Fees & Lost Deposits

You cannot pay to remove this excess.

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All FAQ answers are based on the current effective PDS. If your policy is older than the current effective PDS, please contact us or refer to the effective PDS at time of purchase for answers pertaining to your policy.