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Is rescheduling my trip due to injury covered? 

If you already have a Comprehensive, Frequent Traveller, or Already Overseas policy,  and you suffer an unforeseen injury which prevents you from travelling, you may have a provision to claim for the cost of rescheduling your travel arrangements, or for the cancellation fees for unused portions that cannot be recouped in any other way.

We will pay either additional expenses or cancellation fees and lost deposits, whichever is higher, but we are unable to pay both.


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All FAQ answers are based on the current effective PDS. If your policy is older than the current PDS, please contact us or refer to your particular policy.

Any information contained on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. You should consider these having regard to the PDS.