See what our customers have been saying on Compare Travel Insurance.
Review by David Kelly-Grimshaw
I had a small claim, but I submitted my documents and bang 3 days and it was done! I can't believe it's actually an insurance company! Well done!
Review by Kay Anderson
i have been using 1cover for quite awhile and had to make a claim for a fall the trip before the last one and everything was attended to very quick,i know 1 cover is there for you very reliable company
Review by Gani Salim
Insuring with 1Cover is quick, simple and good value. I made a claim and that process was straightforward and efficient.
Review by Lauren Hopgood
We recently took out insurance with One Cover, although we didn't have to use it this trip our Son got sick on a previous trip and they looked after us fantastically. We never claimed for medical expenses as they only topped $130.00 and our claims fee was $100, but while we were overseas seeking medical attention they called us daily and gave us advice and followed up to ensure our Son was on the mend. We even received a follow up call once we were back in Australia to ensure he was better. Will always use One Cover from now on. Thank you
Review by Elaine Poynter
I've never had reason to make a claim but 1Cover has been helpful when contacted for other matters and are always prompt in their response.
Review by Gerald Huxley
Was notified when they received our claim then told we would be paid within 2 days once ok'd . Received money in bank in 3 days.great service ...really recommend to any one
Review by Llinos Walters
Thanks again for arranging travel insurance. I will continue to use your services in the future and recommend your company to my family and friends.
Review by Leanne Topia
Fantastic staff, sorted out my insurance for me straight away, polite, efficient, friendly, cheaper than a lot of other companies, definitely worth looking into for your travel insurance, I will no doubt be using 1cover for myself and family for future travel plans,
Thankyou 1cover
Review by Chara Hsu
Good online system, effective customer service. I would definitely come back to 1 cover again for my next trip.
Review by Roy Southworth
Its so easy to book online and not confusing. You then print it out. One less thing to worry about. No need to shop around as they're good products
Review by Flordeliza West
Features for its price is great value . Will stick to 1Cover for travel insurances. Definitely well worth recommending to others
Review by Lisa Trewin
Web experience was easy. Quote was competitive.
I selected to pay extra and eliminate the excess.
In my past experience I didn't see this option so maybe it could be clearer on the web.
Review by Michael Ross
Although we did not have any mishaps and didn't need to claim anything during our 1month Asia holiday recently it was Peace of Mind to have as a backup if need be.
Have always had a great rapport in the past with 1Cover and will use again in the future.
Review by Kevin Gock
The cover was pretty much exactly the same as everyone else's. I could get cover for an existing chronic condition which was pretty much the whole point of getting cover.
Review by Rachel Stewart
1Cover was easy to purchase and the comprehensive cover gave me confidence that if i had an issue when overseas they would help me resolve it.
Review by Sharyn Levy
Thanks for the fast service. I got sick on the day we were to travel home and could not get on the plane. Staff at airport helped us out also. Called 1cover and they said we were covered for everything. It was after hours and we were overseas. Told to keep all receipts get a letter from the doctor and said we could get the same rated accommodation that we had during the holiday Easy to deal with and settled fast. Would recommend travel insurance from 1cover to anybody. Thanks for the great service both setting up insurance and helping with the claim.
Review by Ronald Baker
Being over 70 travel insurance is very expensive, the cover provided was what I required and was one of the cheapest. Would recommend.
Review by Madeleine Ryan
I have had such a great experience with 1cover in the past but I guess that's because I haven't had to call out of hours. I was in a very distressing situation at Hong Kong airport when I missed my flight because the previous Qantas flight was delayed. There were no Qantas staff at Hong Kong airport at 8pm to help us re-book flights and was sent on a mission all around the airport for about 2 hours. I tried calling 1cover and of course office was closed and couldn't even get advice on what to do. Really frustrating. When your operating as a global travel insurance company there should be an operator available at all times. Thankfully someone finally gave us a number to call qantas and we were able to be re-booked on to another flight. Imagine though if that hadn't happened?? I would of had to wait overnight in the airport to speak to someone from 1cover, little too late. Not happy and I'll definitely be re-thinking going with 1cover again.
Review by Cameron Stirling
I wish I didn't need to purchase travel insurance (or any insurance) but it's necessary, when traveling with family, and 1Cover makes it easy. Compared prices with a couple of alternatives, competitive prices from 1Cover. Haven't experienced claims, thankfully, but the purchase experience was good. We'll consider 1Cover again next time we travel.
Review by Pauline Ann Harris
Luckily we didn't need to claim , but the service we had on the phone getting the cover was really good and helpful
1Cover ® is a registered trademark of 1Cover Pty Ltd. 1Cover Pty Ltd ABN 91 105 954 265, is an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457. 1Cover is located at Level 1, 332 Kent Street, Sydney NSW 2000. Before you buy, please read the Product Disclosure Statement and Target Market Determination. Any information contained on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. You should consider these having regard to the Product Disclosure Statement (‘PDS’). Before you purchase, please note in particular, the eligibility criteria, travel warnings in place and limitations to claim under multiple policy sections.
This insurance is underwritten by HDI Global Specialty SE, a company registered in Germany acting through its Australian branch, HDI Global Specialty SE – Australia, ABN 58 129 395 544, AFSL 458776.