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How do I use my credit voucher from a previous policy?

If you’re an existing customer with a Credit Voucher, you can apply it to your policy premium subject to the terms and conditions. Simply enter your Credit Voucher Code and Email Address in the relevant fields on the payment page. Read our step-by-step guide for details.

You can find your Credit Voucher Code in the email you received confirming your Credit Voucher. Make sure to enter the same email address at which you received your Credit Voucher. You can also find the details of your Credit Voucher by logging into Policy Manager.


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All FAQ answers are based on the current effective PDS. If your policy is older than the current PDS, please contact us or refer to your particular policy.

Any information contained on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. You should consider these having regard to the PDS.