Coronavirus Outbreak Latest Information

Am I covered for cancellation, travel changes or costs incurred due to the Coronavirus (COVID-19)?

No, there is no cover for claims related to COVID-19 regardless of when travel was booked or when you purchased your policy.

All 1Cover policies have a general exclusion which excludes cover for any claims related to an epidemic or pandemic. Some travel service providers may offer refunds or penalty-free options to change travel arrangements.

Learn more about cover for pandemics and how to recover your costs.


<< Back to FAQs Home


Need Further Assistance?

Message Us


All FAQ answers are based on the current effective PDS. If your policy is older than the current PDS, please contact us or refer to your particular policy.

Any information contained on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. You should consider these having regard to the PDS.