See what our customers have been saying on Compare Travel Insurance.
Review by Lara Gordon
This company is amazing and my family and I will never use anyone else. Thanks for making it so easy
Review by Colin Coleman
We all need to have coverage when we travel, we didn't use it, hoping 4 no claim bonus next policy
Review by Lindon Griffiths
I have used 1 Cover several times over the past 10 years and fortunately have not had to make a claim.
Review by Christopher Devereux
In my view the cost of cover travelling to a country with a reciprocal medical agreement is excessive, ie New Zealand. The only difference to medical treatment is the emergency ambulance service.
Review by Johanna Luiten
Excellent service. within 3 days they paid the outstanding bill. Found another docket a few days later, no problem. Thank you.
Review by Debra Murphy
We have been with 1Cover for 10 years and had to cancel our cruise 3 days before sailing because of hubby's ill health (declared)- I was worried about him and stressing over making a claim - but it was an easy process and the staff were lovely and kept me informed of the process - the claim was paid within 10 days Thank you all
Review by Andrew Locane
I made a small claim it was handled in a very courteous and helpful manner and resolved promptly therefore I will continue to insure with this company
Review by Vania Merino Cartes
Im currently in Timor Leste, a country that works with cash, MasterCard are no longer use and some places will take Visa if you are lucky. I paid in cash and don’t have a bank statement for the payment. I provided exchange rates from 2 different sources for that date both of which stated 1.40 Aus to 1USD. That you are claiming the exchange was only 1.28 Aus on that day is highly unethical. Where you get your exchange rates from? Considering the amount of money I have paid for this insurance from December 2017 with only 1 claim made, some ethical customer service on this issue would be appreciated. Maybe remember I’m unwell in a country with limited medical capacity, exactly why I purchased this insurance. People buy insurance to be covered during such circumstances, not to be exploited for the financial interests of your stakeholders.
Review by Christopher Bull
It's very good to have insurance and very cheap, I got it online, great service, pay online and get a quick quote thanks 1Cover
Review by Mal Thompson
Very easy to use online had a question about food allergies and was assured my family was covered, didn't have to make any claims which was good
Review by Natalia Protopopova
Very good experience. Flexible extension if required. In the first time more than a year ago, I made claim which went easy and efficient.
Review by NEIL MACGREGOR
Have used 1Cover for many of our overseas travel Insurance, came recommended by friends, best piece of advice we have listened to. First time claimants for out of pocket medical expenses occurred whilst in Vietnam/Cambodia; dreaded to think of the hassles we may have had with our claim; pleased to be proven wrong; claim settled in a matter of days; we shall continue to use your company in the future; all our friends etc have been informed for their future travels.
Review by Lucas Jones
I had to make a decent sized claim awhile back and although there was a lot of paper work to submit it was relatively hassle free. I received the money quite quickly. I have used 1 cover again since and have been happy with the service.
Review by Elaine Attwood
To date I have been very satisfied when having to make a claim which fortunately is not too frequently. I have used 1Cover now for over 5 years.
Review by Keira Jane Murphy
Thankyou 1 cover I was worried about getting insurance after having surgery on my back My policy was covered and not expensive, all done via their websiteIt was great knowing that I was fully covered
Review by Brian kirk
I have always used them where ever I have travelled and I will continue to use 1-Cover. I had no trouble when I have made a clam and they have great rates.
Review by Gayle Barnett-Smith
I always use 1Cover when I travel because I know I can trust they will look after me in the event of a claim.
Review by Robyn Peady
I have been using 1Cover for many years. They are easy to access and very reasonably priced. I especially appreciate the fact that they follow up after you return from your holiday to check if there were any concerns.
Review by DEBBIE COATES
Given the ease of getting a quote online & follow up "chat" with staff to make sure I had done all correctly I was totally satisfied with the service provided & 1Covers' very competitive rate. Unfortunately we recently had to cancel our holiday due to an unexpected illness. 1Cover claims department were just wonderful, very friendly, helpful and professional. The forms required to be completed were easy to follow and support was just a phone call away. Would not hesitate to use 1Cover again or recommend them to family or friends.
Review by Megan Mutua
No one really was able to give me the cover I needed for anaphylaxis at an affordable price 1cover gave me exactly what I needed with easy application
1Cover ® is a registered trademark of 1Cover Pty Ltd. 1Cover Pty Ltd ABN 91 105 954 265, is an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457. 1Cover is located at Level 1, 332 Kent Street, Sydney NSW 2000. Before you buy, please read the Product Disclosure Statement and Target Market Determination. Any information contained on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. You should consider these having regard to the Product Disclosure Statement (‘PDS’). Before you purchase, please note in particular, the eligibility criteria, travel warnings in place and limitations to claim under multiple policy sections.
This insurance is underwritten by HDI Global Specialty SE, a company registered in Germany acting through its Australian branch, HDI Global Specialty SE – Australia, ABN 58 129 395 544, AFSL 458776.
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