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1Cover Travel Insurance Rated 8.4 out of 1769 reviews

Claims experience
8.1/10
Value for money
8.6/10
Customer service
8.5/10

Everything good

We planned to holiday in Bali for two weeks, my wife suggested us to get travel insurance. We tried to find best and cheap travel insurance we could get, and our choice go to 1cover. Its cheaper and easy to sign up. We plan holiday for next year around Indonesia. for sure we will use 1cover again.

Easy and great value for money

Once I had heard about 1 cover, I found the website very easy to navigate and really good value for money. Will be using them again.

Been using these guys for a while now

Have used for several years on multiple trips. My first claim was a painful experience but i think management changed or their policies and they have been excellent ever since.

Very good

I used 1Cover a few years ago and had to make a claim. I was extremely happy with the help and compassion I received at that time. Hence the reason I will continue to use 1 Cover on any of my overseas trips.

1Cover has it all!

Great cover overall. User friendly website. Great price compared to other travel insurance companies. Will definitely be using 1Cover again.

Be careful of 1Cover as they may be cheap but will do anything they can to reject your claim.

1Covers interpretation of a pre-existing injury differs greatly to a normal person's interpretation. I will never take our Insurance through this company again. Will be advising others to do the same.

One cover Insurance

Customer care was excellent. Polite, easy, by phone, took a lot of stress off the traveler. Me! The experience was well worth the choice and the cost was reasonable and uncomplicated. Would be glad to always do business with them again. I would not go elsewhere. Thank you One Cover for the good choice and manners of your staff. It makes a big difference.

Had a medical claim whilst on the Mediterranean cruise

Had to put in a claim for medical expenses and paid up within 10 days minus the $100 excess. Awesome!!

Happy to Recommend

Because I had existing health conditions I thought it would be difficult to set up the travel insurance, but in fact it was really easy and I was reasonably happy with the excess charged. I felt safe and reassured to enjoy my holiday, and with no dramas, all was well on this holiday, and I had no need to claim anything. By being covered gave me peace of mind. Thank you 1 Cover.

Cancelling our trip

One Cover were fantastic. We had to cancel our cruise
as my husband was diagnosed with a terminal illness. One cover had our refund processed with 10 days of submitting the claim and were also very sympathetic towards me. We have used 1 cover on many occasions and will continue to deal with them in all future trips I do

Unbelievable Service

I have used 1Cover on several trips. The reason is, when I needed help or put a claim in, the experience was painless. May sound unbelievable but happy to provide details to support. I now encourage all my friends and family to use 1Cover.

1Cover Great Cover

I’ve used 1Cover travel insurance, for the last 12 or so years.
Luckily I’ve never needed to make a claim.
I’ve believe 1Cover gives me the best travel insurance cover at the most affordable price.
I have often used the Annual Multi Trip option. I’ve found this is a very cost effective policy for when taking multiple trips in a year.

fantastic service, hire car claim

We paid extra for hire car excess cover and had to use it for a minor dint that we caused overseas.
1cover paid the entire repair cost with minimal fuss, we can't recommend them more highly.

Quick and thourgh

I found 1Cover to be easy to handle when sadly we had to cancel our NZ Cruise. Was all done via e-mail quick and easy. (They did forget to send me one document) but once all paper work was submitted, everything was done smoothly. (We did have some help from our Travel Agent - Travel@Maddington) So all in well done 1Cover.

Easy Quotes

A user friendly website to obtain Quotes, my number 1 preferred travel insurance and always refer new travellers. My sister recently purchased 1 cover after my referral

Good price for insurance

We didn't have to use the insurance but it was good to know that if we needed anything we were covered. The insurance was priced very good for two people which made us pick 1cover.

nice people to do business with

Many thanks for making the process as easy as possible. From organising insurance in the first place to a simple claims process after I was robbed in Greece.

Always pleased

Every time we travel 1Cover is the only insurance we use, peace of mind, value for money and great staff!!

Trying to claim when death in family

I had travel insurance for a family trip to Hawaii, my mother who lived in Scotland suddenly passed away. It was decided I would go to Hawaii and then onto Scotland from there, therefore I would not be using my return trip to NZ.
1 Cover refused to refund my return trip because my mother died in Scotland and not NZ.
Disgusting from an insurance company and I could not find this stated in their policy about a family death in another country and therefore having to change travel plans.

Watch Claim

I claimed for a watch that I lost while in Canada but was refused because I couldn't prove ownership even though I showed pictures of my watch that I had taken for home insurance purposes. ( I didn't have a receipt of purchase ) Regards