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1Cover Travel Insurance Rated 8.4 out of 1769 reviews

Claims experience
8.1/10
Value for money
8.6/10
Customer service
8.5/10

Pre-existing medical conditions

I completed several quotes from different insurers online only to be told, at the last minute, that they did not cover pre-existing medical conditions. 1 cover stated up front, that they did, the quote was easy and the process seamless and quick. The price was fantastic compared to others and everything was done online and policy emailed immediately. Would definitely recommend and use again.

Reassurance

Travel insurance is something you hope you never need and only once have I needed it, but the reassurance of knowing that is avilable if needed is fantastic

Happy to have 1cover travel insurance

This is the third or fourth time we used this co
I was overseas and applied for Egypt cover and all done within seconds

why bother buying insurance

I have gone to claim twice on the insurance I brought due to flights being cancelled and delayed which meant I lost out on accommodation costs and then had to buy more flights. Both times I was informed insurance could not be claimed. The whole point of insurance is to be covered for things during holidays which end up costing you that are out of your control however, in 1Covers case its just to take your money and to bad if you lose out due to circumstances you can't control. I will never buy 1Cover again and I will be informing others not use 1Cover also.

Again and again, will continue to use 1Cover

This is the only travel insurance I use for all our travel, ease of use, confidence in product supplied and best value for your dollar around. Thanks 1Cover home safe again

Great

Only had one claim and everything was fine they took care of all paper work and paid out in 2 weeks

Personal contact and concern.

My wife was ill while we were on holidays in Italy. 1 Cover personnel were magnificent in their assistance and followup.

Difficulty in sending receipts to make a claim.

I recently was unable to travel and had to submit copies of each receipt to claim for travel and accomodation expenses. After sending them off I was asked to resubmit some as the system would not accept some receipts. I had them as hard copies and offered to send them by mail but they have to be sent to Brisbane via Auckland and could take up to a month to process. I did eventually download and attach them as an emails but think had I not been computer savvy this would have been a difficult process for some customers.

Great value

Used 1 cover for travel insurance and car rental excess while in Hobart for 7 days. Booked online. So easy, policy covered everything we needed and very reasonable price. Have always used 1 cover in the past when travelling overseas and they are, without doubt, the best travel insurers I have used.

Easy and positive process.

Easy and positive process. Pleasant and helpful staff. Second time we have used 1 cover, will definitely use 1 cover again.

Amazing service and very responsive team

We recently travelled to Bali and had to delay our return as our daughter had a severe ear infection that prevented her from travelling. The team at 1Cover we’re amazing throughout the whole process. They helped and guided us through the medical process, assisted with making alternate travel arrangements and the claims process was seamless and quick.
Thanks.

Go to travel insurance provider

Each time I travel I use 1cover because I have seen that the cover is broad over a range of circumstances and has been given value for money when I have compared it to other companies.

Great experience

I always use 1Cover as I think they are great value for money and I had a claim this time and they dealt with it politely and efficiently.

Read the fine print and call

Paid for comprehensive insurance for 6 days in Bali. I read what they do and don't cover. Purchased then decided to ring. They do not cover quad bikes. Not listed anywhere in policy. It is a popular activity in the rice paddies. Phoned to confirm cover and was told no and most insurance companies will not cover quad bikes. Ring before you purchase.

Awesome service

Easy to buy the policy and made the claims process easy as well. Helpful, professional and quick! They take the worry out of a situation. Would highly recommend!

Quick & easy claims process

After having to cancel my cruise the day before going due to health reasons on 10 Dec 2018, I submitted a claim online. Within 24 hours they had approved my claim and I received the funds in my account 2 days later.
Could not be more impressed with the ease and speed of their claims processing. Will definitely only ever take out insurance with 1 Cover in the future.

Amazing Service

I always choose 1Cover this last trip is an example why. My daughter was taken ill 2 times during the trip and all expenses paid less my initial excess...This is yet another reason I choose 1Cover...I never leave home without it

Great help

Great help taking out insurance, and very reasonable cost, but as my holiday was uneventful, there was no reason to phone again for help or any claims. So the policy was never tested.

Excellent value

1Cover offers very good value for money and great service. It was very easy to purchase and the website is easy to use.

Great company to deal with

Had my backpack stolen in Barcelona no problems with my claim I always use them so do family and friends