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1Cover Travel Insurance Rated 8.4 out of 1769 reviews

Claims experience
8.1/10
Value for money
8.6/10
Customer service
8.5/10

Japan snowboarding

We have had two trips to Japan snowboarding and have used 1cover as our travel insurance cover on both trips. We chose them because they offer ski and boarding cover at a reasonable price. Most travel cover excludes such activities. It gives the confidence to really enjoy our trip to some really Crazy spots. Cheers 1cover.

No fuss

I was looking for comprehensive cover for a short notice trip to Vietnam. I also have an auto immune disorder. 1cover’s quote process was short & painless & the cost quoted was competitive. The process to get covered with an additional severe illness was easy & I was very relieved. 1cover gave me the peace of mind to enable me to thoroughly enjoy my holiday. Thank you!

Thanks Jayson

Submitted claim late Monday and heard back midday Wednesday with awesome news. Thank you so much for your help Jayson!
Have used 1Cover twice now and they have been great and easy both times

Cancelled netball tournament in Fiji

Phone support was great. Christine was professional, polite and friendly to deal with. Thankyou very much Christine much appreciated ! Will get 1Cover again no problems

Approved Claim in 5 working days without a hitch

We received what we were hoping for after cancellation of our trip due to an injury that related to a pre-existing condition. It is a lesson on being up-front with your health declarations and paying the bit extra to cover those conditions. Thank you 1 Cover.

Travel Insurance

Traveled during the Novel Corona Virus epidemic. We were glad to have had travel insurance. Although there were no need for us to make claims since our travel to Taiwan has had a ban announced and published. We were able to make claims with the airline (Cebu Pacific) and our accommodation (Airbnb). Was able to get full refund on this basis but for the peace of mind, had we not have travel insurance, this would have been a big loss.

Helpful and supportive

Hi, In London in November 2019, I broke my wrist. 1Cover were very helpful and supportive. My only constructive criticism would be that I had emailed all documentation to the email address advised by the emergency operator in London but then once I returned home 1Cover Australia had none of these documents. seemed strange to me that 1Cover didn't have a central file of all documents sent in. The overall experience was very good and I received refunds for all tours paid for that I couldn't do. Thank you

Claim

Great to deal with. Kept informed at all times. Highly recommend 1Cover. We will definitely use them again. Great value for money. The process was quick and easy.

Get it just in case

I always get travel insurance when i go over seas just in case. I did not have to do a claim

Fast, efficient, reliable

So helpful when I ended up in ED, covered my expenses. Very efficient and helpful team!! Will choose 1cover again in my future travels.

1 cover claim service

I would like to thank the 1 cover service team for there great way they have processed my claim , from the time i submitted the claim to approval they have been in constant contact with updates on the claim ,would recommend 1 cover to my friends and family
Norman and Joan Wells

1 cover service

i recently had to cancel a trip for ill health ,i would like to thank the 1 cover service team for the excellent way they have handled my claim ,from the time i lodged the claim to approval they have been in contact updating progress on claim ,was stress free
just what you need when you have not been well
Norman and Joan Wells

Great price

I brought this policy last minute and was expecting to be expensive so I was surprised at the Great price, policy was easy to purchase, will purchase again.

Good support and great service

I have never made a claim for insurance before, and found 1Cover to be really easy to deal with. I didn't have any issues and would defiantly recommend them to friends and family. I will use them again in future.

Excellent cover and Professisonal helpful service

We don't travel without 1Cover insurance being long term travelers over the last two years. Peace of mind, great service and very helpful with all our queries and any claims we've had. Highly recommended.

Easy to get - Painless application

Haven't had a claim yet but someone we recommended to 1Cover did . They said everything was professional and seamless. They were extremely happy as were we ( who'd recommended them).
We have found the online application easy to complete and get that feeling / aura of competence.

Wow, happily surprised by the quick and easy the claims process

I have never claimed on travel insurance before and was pleasantly surprised by how easy the process was with 1 cover. I completed the claim online on Friday and received an email Monday morning to say my claim had been approved. I would highly recommend 1Cover after this experience and will always use them knowing they are so easy to deal with.

ThankYou

Thanks 1 cover for being there should we have needed you. Just to know you where behind us was a good feeling and also at a reasonable cost. Have used you before and will use you again. Once again a big thanks.
Glenn and Shaz

Very efficient and friendly, the personal touch

Was unwell and hospitalized. 1 Cover was contacted and quickly responded. Emails I received were caring and the claim was settled within an acceptable period. Highly recommend 1 Cover.

great to recognise help when required

You have been most polite and attentive to our needs and we shall be back as soon as possible thank u