See what our customers have been saying on Compare Travel Insurance.
Review by Kaye Brooks
Another trip to Bali with the safety and security of 1 Cover insurance giving me the opportunity to chill out, relax and enjoy a well earned break.
Review by Regan Woolley
Baggage delay payment only available after 10 day processing time and no 24 customer care when overseas is a joke
Review by Prue Kelly
I have used 1Cover for many years and even though we have not had to make a claim, I continually find 1Cover to be the most comprehensive and the best price.
I do compare travel insurance each time and always return to 1Cover.
Review by Spiro Espositos
The process of applying for travel insurance offered by 1Cover was easy. Despite having to make alterations to my cover period, due to the change in our trip, the staff were very helpful and understanding. Having the peace of mind that any potential travel issues were under control was very reassuring.
Review by David Hallard
Used 1cover many times and found the website easy to use.
Not had to make a claim so can't comment on claim experience
Review by Mary Cain
1Cover is the fastest and easiest way to buy on-line travel insurance, with very competitive rates. I will be using 1Cover again in the future for all my travel insurance.
Review by George Montgomery
Conscience that as fellow passengers we’re reliant on unexpected medical assistance- and content knowing that I was properly covered by insurance.
Review by Keith Middleton
Will use again if required & terms remain as satisfactory- have used this in the past some time ago
Review by Hielkje Dijkstra
This was the third time in a row that we used 1-Cover (recommended by friends) and we hope to continue to use 1-Cover in the future
Review by STEPHEN BREHAUT
Coud not find the support / non-sales / claims number easily on the web site. Advice was a bit non-specific.
Review by Tony Nesterowich
Wife became sick on cruise ship and had to visit the doctor. On our return to our home I completed the claim process on line that was very simple to navigate and uploaded the required documentation. The claim was accepted the following day. I would recommend using 1Cover again. Thank you.
Review by Rex Drummond
I have had to extend my cover and rang them to confirm rental car excess cover and got immediate attention and resolution to the requests.
Review by Clarissa Marlea Sanele
I've never had to claim insurance but whenever I go overseas, I always book my travel insurance with 1Cover.
Review by Susan Smith
I was very impressed with ease and simplicity to book travel insurance great experience will use this company again
Review by Gregory Smith
Easy to sign up with clear plans, benefits and exclusions. Provided with emergency contact numbers. Haven't made a claim even though have had 3 or more trips covered. I hope claim procedure is as easy as signup.
Review by Trisan Tran Nguyen
There is a provision within the policy wording for all travel insurance policies whereby any relative aged over 85 whom passes away and regardless of where they live at the time will not be covered.
Not even the flight home was covered in this family emergency.
It would be great if the policy wording was emailed with the actual Policy cover like AAMI policies instead of a link to go to "view policy wording".
In addition the claim took over 8 days to review without any follow up. I had to physically call up to receive this information that i was out of pocket $900 on top of any abandoned travel plans.
Review by James Sloan
My sports watch was stolen in circumstances that clearly give rise to a claim. You rejected it on totally spurious grounds.
Review by Raymond Cheshire
My wife became ill on cruise & following treatment we were left with a rather large medical bill. We made a claim with 1 Cover & claim was approved next day with minimal fuss. Thanks 1 Cover you are now our go to insurance from now on.
Review by Ben French
My friend is in a coma in hospital and the costs are going up daily and we can't afford to get him out and 1cover have found a loophole not to cover and won't help... Disappointed and saddened. We just want to get him back to Australia
Review by Neridah Armstrong
Good to know I had cover if needed, luckily I did not need it, but with insurance always good to know its there if needed.
1Cover ® is a registered trademark of 1Cover Pty Ltd. 1Cover Pty Ltd ABN 91 105 954 265, is an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457. 1Cover is located at Level 1, 332 Kent Street, Sydney NSW 2000. Before you buy, please read the Product Disclosure Statement and Target Market Determination. Any information contained on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. You should consider these having regard to the Product Disclosure Statement (‘PDS’). Before you purchase, please note in particular, the eligibility criteria, travel warnings in place and limitations to claim under multiple policy sections.
This insurance is underwritten by HDI Global Specialty SE, a company registered in Germany acting through its Australian branch, HDI Global Specialty SE – Australia, ABN 58 129 395 544, AFSL 458776.