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Independent customer reviews

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1Cover Travel Insurance Rated 8.4 out of 1769 reviews

Claims experience
8.1/10
Value for money
8.6/10
Customer service
8.5/10

Happy having something so easy and cheap

Its such a delight to be able to book something that protects you for all areas of your holiday with ease in just a few quick minutes. The only thing i can mention is this time we booked i kept getting reminder emails to extend insurance if staying longer...it worried me as i thought i had booked wrong as i wasnt even due to be coming home for 3 days and they kept coming through, if 1cover can reduce those emails it would be perfect! Thank you for having such great service

Easy application

Straight forward information and simple online application. Good email communication. Competitive prices with good inclusions in policy conditions is the reason I chose 1 Cover.

Cover for BIG Ski Trip + USA/Canada

Everything went like clockwork so we never had to claim. But it was reassuring to know we had full cover for a 3 month trip including skiing in Colorado & Canada. 1Cover was one of the most cost competitive and responded to emails asking for confirmation that any skiing accident (on piste) was covered.

Unprofessional customer service

Lack of sensitivity, care, responsibility when it comes to meeting with faithful customers. I have been completely ignored :(

Always well priced .

Always use One cover for our travel insurance , due to price comparison.
Haven't required to use it but friends did and we saw first hand how well the system worked .
They where looked after extremely well in a difficult situation .

Easy and efficient

Really happy with the whole experience. Top notch customer service. Quick and stress free claims process. Have recommended you to everyone I know and look forward to using your services next time I travel. Thank you for such a pleasant experience!

Thankfully I've never had to claim...

Thankfully I've never had to claim... but I always choose 1Cover as they are easy to deal with, have good value for money in terms of what's covered in their policies, and they have a good reputation. If I ever have to make a claim I am hopeful I will review 1Cover as highly as I do now.

Great pricing

Great pricing and is easy to organise. My insurance was the cheapest out of the group of 25 people. I have used 1cover three times now and will use them again. Thank you

1Cover insurance

made a claim and within 7 days, was approved and paid. Could not ask for better service, staff was most helpful. Will insure with this company again

Peace of mind

Fortunately I never had to use my travel insurance with 1 cover but having the knowledge that they have your back gives you great peace of mind.

1Cover*****

I have been dealing with 1Cover for the past 8 years and always find hem excellent company. Insurance is very competitive, their cover is extensive and are very quick and easy when handling any of our claims. 5 Stars

future cover

have gone with 1 cover for a long time however had to change as they would not cover us for our planned holiday next year in May/June

Terrible

I requested a refund over 3 months ago as we no longer needed this cover. Emails saying its all done & we are still waiting..

Another company that talks a big game

Classic insurance company that can squirm their way out of any situation that will cost them money. Bad experience with this company and definitely would not recommend to anyone

Quick and easy

I have always used 1 cover and find them quick, easy and inexpensive. I recently made a claim and again the process was so easy and I received my payout within 1 week.

Best priced coverage for pre-existing conditions

1Cover offer coverage for more pre-existing conditions at very reasonable cost than other travel insurance providers. Customer service is excellent.

Easy to apply and very helpful

I have had a great experience with 1cover. They are incredible helpful and contact anywhere in the world is easy.

Great service

Great people to deal with yet again
Great service and fantastic value for money. Have used before and willl again

Suitable travel insurance company

Never had an accident or required 1Cover. However a reputable travel insurance company with sufficient excess. Head office easily located in CBD.

So easy on line

I found it was very easy to take out travel insurance online at a very affordable pricing with 1Cover :)