See what our customers have been saying on Compare Travel Insurance.
Review by Matthew Young
I put in my claim for a medical incident and had payment approved same day, no drama or hassle
Review by Melinda Hindson
Competitive rate, easy to book and good to receive an email while away with a reminder to extend the insurance if my return date was delayed.
Review by Canberratrekker
We were very happy with the quick, efficient and courteous service after bad weather meant we missed a port on our cruise. The claims process could not have been easier and we will make sure we always have the cruise cover component when travelling this way in future.
Review by Victoria Busch
I always use 1cover insurance even for domestic travel... peace of mind in case of unforeseen travel glitches with hire car... flights... or accommodation problems... I don't leave home without it
Review by Katherine Barrett
One of the cheaper ways to get travel insurance when you are already overseas. I had a minor prang in a hire car, my claim was approved within three days and I was reimbursed for my excess within 10 working days.
Review by Dee Trengrove
Kept bombarding me despite our not taking insurance with them and asking them not to then sent someone else’s info.
Review by Raymond Borwick
Quick and easy quote online price was good for our 15 day cruise but we didn’t need to claim so can’t comment on this
Review by Rebekah Hooper
When I broke my leg skiing, I was hesitant when my medical expenses were adding up that I had not paid a high enough fee to cover me. After submitting my Japanese Dr letter that had to be translated, I was assured I was covered as recommended within 48 hours. My calls were even answered within a minute of dialing- no wait time! My three kids and I were booked on flights home. Special seats and wheelchair support sorted, meeting the needs for the for severity of my injury.
1 week later I am home, have been guided on submitting my claim for expenses I had to fork out for treatment and required transport at time of injury and even got a call a day after arriving home to make sure all was ok!
Never experienced service like it! Would highly recommend 1Cover to anyone.
Review by Kristy Benstead
We had to make a few claims after our 3 month trip and I couldn't be more impressed with the service from 1 Cover. Responsive, easy to deal with and fair. I will continue to insure with you and recommend you to my friends!
Review by Robert Purde
Another trip without any issues or need for a claim. Always comforting to know that if needed it's there.
Review by Harry Cross
Very affordable, easy to choose preferences and good quality cover for every possible situation, I didn't need to use it but I definitely felt safe knowing my insurance was taken very good care of.
Review by Damien Barr
After an awful experience being robbed in Italy,1cover looked after our needs and covered most of our losses, I hope it never happens again but next time we will keep all our receipts of travel and hotels, that we were inconvenienced by.
Review by Ashlee Wallace
I tried buying insurance from one of your reps over email and what a joke. She couldn't give me a detailed invoice so i could bank transfer or give my credit card details over email. Is this the 1900s or what... get it together and get a better way of organising payment. Also 3 days gap is such a joke for residential already overseas! I mean you are already price gouging whats three days. Anyways im stuck with you now and wont be back
Review by Unhappy
These people upon selling you a policy failed to inform me that in you’ve funeral outside the Australia and New Zealand, you are unable to make a claim do to funeral re scheduling this type stealing. Be careful on choosing your type of travel insurance, now the issue will be taken to fair trading.
Review by Jennifer Ferris
Great value insurance we use it all the time.
Have not made a claim as yet but price is good
Review by Debbie Angove
I have used 1Cover Insurance many times, the staff are always helpful. The cover offers great value for money. Well Done 1Cover
Review by joanne mauceri
Have been using 1 cover for past 3 or so years..good price and good ski cover..we have been skiing overseas for 20 years and had to make our 1st claim 2 years ago..this was also the 1st time using 1cover..the claim process was easy .as you often hear stories of travel insurance companies not wanting to pay or take forever i was quite surprised..it was also helped by the excellent dr in Switzerland who knew exactly what we would need to provide. Whole claim sorted in a few weeks.
Review by Vicky Kapatos
Value for money
Easy to apply online
Great service and excellent for cruises. Paying by credit on line and all forms downloaded in an easy way
Review by Merete Higginbotham
Luckily we didn’t need to make any claims, but if the easiness in finding and purchasing the cover is like how a possible claim is processed - A rating from me.
Review by Wendy Bunn
Great customer service. Friendly staff when I needed to enquire about my pre injury situation before I travelled overseas. Very helpful.
1Cover ® is a registered trademark of 1Cover Pty Ltd. 1Cover Pty Ltd ABN 91 105 954 265, is an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457. 1Cover is located at Level 1, 332 Kent Street, Sydney NSW 2000. Before you buy, please read the Product Disclosure Statement and Target Market Determination. Any information contained on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. You should consider these having regard to the Product Disclosure Statement (‘PDS’). Before you purchase, please note in particular, the eligibility criteria, travel warnings in place and limitations to claim under multiple policy sections.
This insurance is underwritten by HDI Global Specialty SE, a company registered in Germany acting through its Australian branch, HDI Global Specialty SE – Australia, ABN 58 129 395 544, AFSL 458776.