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1Cover Travel Insurance Rated 8.4 out of 1769 reviews

Claims experience
8.1/10
Value for money
8.6/10
Customer service
8.5/10

Supportive and efficient caring company

I felt I was well supported with 1Cover and as the time neared the end of my holiday 1Cover reminded me they were there if I decided to extend my stay .. a pleasant and efficient company to deal with from the start of my enquiries .... Thankyou

Glad we had it

We wouldn’t go on a trip without insurance and even though we didn’t need it, it gave us peace of mind to know it was there.

Great product

Good value insurance as always, easy to understand and great cover. I have used this product several times as its a good price and you know help is available if you need it

Simple process to purchase cover online

I was very happy with the ease with which I was able to purchase cover for my husband's existing illness, without the need for doctors reports etc. One happy customer.

Lost camera

I received a response within 24hrs with every query I made and received nothing but positive helpful advice that put me at ease immediately. I had 1cover recommended to me by work colleagues that regularly travel. Thank goodness they did.

no need to claim

It was great to know in the unlikely event of any mishap, I was covered. Thankfully I didn't need it.

Absolute Joke

Worst insurance company ever. Do not use them. Had to cancel our trip to Nicaragua due to political unrest and tried everything to get a refund prior to lodging a claim. I provided all the necessary information and followed everything they asked for in the policy and they rejected it based on the fact that the status of travel on the smarttraveller website didn't change.

Excellent service

thank you for your professionalism and prompt attention in relation to our travel insurance claim in our time of need.



1Cover were excellent

Having always purchased travel insurance this was the first time we had to make a claim and 1Cover were fantastic. They followed up with us while away and once submitted the claim was approved within 12 hours!

Travel Insurance

It's lovely to go away, and know you are covered. I was only on a cruise for 3 days, but I believe if you can`t afford travel insurance, you should not take a holiday, It is peace of mind. Thank You 1 Cover

Rental car excess

We did not need to claim but felt reassured to have this cover. Much cheaper than the rental companies.

Just to be safe

I took out travel insurance for our family vacation for three weeks overseas. Fortunately I did not need to make a claim. The policy price was reasonable and easy enough to do online.

THE BEST COVER YOU CAN HAVE

I believe the best travel insurance you can have, used 1Cover many times and never had an issue, Thanks 1Cover

Fantastic experience

I had a simple medical claim and from questions to quote to actual claim and outcome we received outstanding service. Everything was clarified and staff were so helpful and professional. I would highly recommend 1cover.

Prompt response

During a stressful period when I had to claim against my policy due to illness 1Cover were helpful prompt and efficient. I would certainly use them again

Good website, competitive prices

I found the process straight forward. However as I had no claims I cannot comment on this part of the insurance.

Good value for money

All good 2nd time we've used this company. All good, but then again, we've not had to make a claim. This would be the true test for a Travel Insurance Company.

Only insurance I would ever go with!

I’ve used this insurance company every time I travel. On one occasion I got very sick before my holiday and ended up in hospital. From the minute I called everyone was very helpful and understanding. Once I sent the claim online I got my money back from the holiday within a week! I highly recommend.

Easy and realistic

Very easy to organise online even with specific medical cover- good job! but I'm glad I didn't need to claim!

No fuss... prompt claims approval

Ever since we utilised the 1Cover kiosk at the airport several years ago, to arrange last minute travel insurance after forgetting to prearrange on one of our annual Bali holidays, we have used 1Cover ever since. We found their cover to be very comprehensive and competively priced. We had a small claim two years ago and were very happy with the efficiency with which they dealt with it. Recently we had to cut short our Europe trip due to illness and again 1Cover processed that claim very efficiently. We can strongly recommend 1Cover and intend to continue using them with absolute confidence.