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1Cover Travel Insurance Rated 8.4 out of 1769 reviews

Claims experience
8.1/10
Value for money
8.6/10
Customer service
8.5/10

Peace of Mind

Since 1 Cover were so supportive on a trip we had to USA 2 years ago we have used them several times for overseas trips-thankfully incident free. However, we know that if need be they will be there to help and assist us.

Easy and reasonable

The process to sign up was easy, and easy to include pre exisiting condition. I have used several times, however never claimed and I guess that is the proof......

Good value for money.

I like it that you remind me at the end of the holiday about maybe the need to extend and check covered until the actual arrival home.

1Cover equals "Excellence"

Excellent and professional Staff. our circumstances were unusual but we were treated with kindness and great understanding by everyone.

peace of mind cover

frequent traveller that always hires a car and the insurance, realised travel ins covers savings hundreds of dollars to spend elsewhere.

No Problem

Great company never had a proble easy to deal with had 2 claims and was very happy with the service

It's the benchmark for travel insurance

1 Cover provides an excellent user-friendly website with easy to understand quotes and policy wording. Pricing is realistic and it's super fast to take out a policy online. Plus I like the confirmation email with all my policy details and I Cover's contact numbers listed clearly should I have an emergency and need them.

Satisfied customers

We found 1Cover easy to deal with and responsive. The claim process was easy to manage and the coverage we achieved matched or exceeded our expectations. 1Cover staff showed flexibility in their interactions with us and we achieved a favourable result in a short timeframe.

easy process

Particularly like the reminders asking if you are extending your stay which I did and didnt even think of updating the insurance until I got the reminder

Not recommended

If you plan to travel use another company as this one only work on business hours and if you encounter a problem no one can help you on weekends and after hours.

Great service

1Cover is the only travel insurance company that I use, never had a problem, claims paid and hubby's cover was covered as well

Disappointing lack of travel alerts

We recently travelled to Bali (July 2018), and booked travel insurance for our 1 week holiday. We were aware of the volcano eruption in November 2017, but did not know the exception was still in place. Our flights were delayed for 48 hrs during the most recent eruption, and we were told we not covered for reimbursement. Although we selected Bali as our destination, no alert came up warning us that there was an insurance exception for this destination. 1Cover were more than happy to take our money for selling us a sub-par policy, though. Furthermore, when asked for our cover to be cancelled and refunded, 1Cover declined, stating that the policy period was already in effect, despite only technically being 9 hours into the designated period of time and the fact we were still at home due to the cancellations, only 3 hours after our scheduled flight.

Best value travel insurance

They insured my husband who has Parkinson’s at the best rate around. Over $200 cheaper than the nearest quote

Easy experience!

Booking insurance through 1Cover was just too easy and straightforward. I will definitely use you guys again in the future!

Easy process and transperant policy

I always use 1Cover insurance whenever I travel. Motorcycle hire cover is important to me and 1Cover includes this.
Easy to buy cover, great service etc.... I have never had to make a claim as yet but am confident they will be consistent as with all other dealings.

Good affordable cover

Although I did not need to claim on this holiday I needed to claim in a previous holiday and 1cover were outstanding.
Good, affordable and easy to do travel cover.

Competitive pricing

Haven’t claimed anything as yet , you know an insurer company’s performance only when you make a claim or ask for help, when you need it most!
But I have to say they are competitive in pricing and offer more covers than its competitors.

Good value for money

Always use 1cover they seem good although I have never had to claim. All insurance companies make it very hard to claim and I can imagine 1cover would be no different but their cover is good value and extensive

Instant support when needed.

Following an overnight hospitalisation in Luxor, Egypt due to food poisoning and dehydration 1 Cover were immediately on the case, providing support and attending to the financial matters immediately. We would not consider any other company.

Must have

Great travel insurance at an affordable price.
Have used 1Cover for many years, only had 1 claim four years ago, no problem whatsoever.
Will use again.