See what our customers have been saying on Compare Travel Insurance.
Review by Anonymous User
This is the 4th time I've used 1Cover and even though I've fortunately never had to make a claim I have been reassured by the customer service and online support made available to me. Will definitely use again on my next trip,Cheers Di
Review by Anonymous User
Difficulty in you receiving my fax about heath details.
Review by Anonymous User
1Cover was extremely easy to choose a cover and purchase it online. Simple! Not much work for great piece of mind.
Review by Stantine
I only use 1Cover because they offer the best value for money.
Review by traveller
Have made several trips overseas over the past few years and have arranged cover with 1Cover. Luckily I have not had to make a claim. The 1Cover website is easy to navigate, get a quote, find out what is covered, pay and receive cover note. The cost is very competitive. I had to contact 1Cover recently to amend the type of cover purchased and my call was answered immediately and my cover amended very quickly and professionally. I could not fault the customer service.
Review by Anonymous User
Easy to purchase and had a good level of cover compared to other similarly priced products. Didn't have to claim so can't comment on that process.
Review by hhewison
I have used the travel insurance several times. I had a problem extending the coverage on line once and had to phone them to extent. It was done easily on the phone but couldn't be done on line. The cover for vehicle excess is a lot cheaper than the car hire companies charge plus you get a few other things covered. I have never made a claim so I can't comment on how efficient that is.
Review by Stuart Delbridge
I had cause to make a Claim through 1Cover in Aug 2012 while on holiday in Thailand. I had become ill and been admitted to a local Bangkok Hospital. I rang the Emergency Assist number in Australia to seek assistance as to what I was required to do, the help that I received from the Operator was sensational, she went out of her way to assist and everything that she said would be attended to was done without haste and I was kept updated by telephone. On my release from the Bangkok Hospital, I was required to do nothing, everything had been taken care of by the local 1Cover representative. When travelling overseas this year, I had no hesitation in again taking insurance with 1Cover.
Review by jssmt
Have used 1Cover over the past few years for travel insurance. 1Cover have always been easy to deal with over the phone or online. Even when arranging insurance for my elder Mum, with doctor forms etc. Their pricing has always been competitive.
Review by Anonymous User
Even though I did not make a claim I am sure it would have been been a smooth process as was applying for Travel Insurance..
Review by ritastclair
Certainly would recommend 1Cover. We mainly travel domestically and it's the only company we use, primarily because of the value for money. We have yet to make a claim so cannot comment on that score.
Review by Anonymous User
Easy to purchase,comprehensive cover,value for money,and follow up even if you don't need to make a claim.
Review by stjcave
Easy to deal with and have received a discount as a returning customer which is always nice. Very price competitive. We have used several times now and fortunately we have never had to claim so we cannot comment on that process. Have also referred several friends to 1cover as we find they are good value for money.
Review by Anonymous User
we have had travel insurance often and I Cover was very easy and quickly done. We have not made a claim with any insurers we have been with, I do feel a bonus or discount would be a great idea for people who have never made a claim (with the same company )
Review by Anonymous User
i have used 1 cover for 5 years/found pricing good but have never placed a claim yet
Review by debcol
I mainly got insurance for rental car excess cover. I did not need to make a claim but will use 1Cover again as it was very easy and competitive. I agree with another reviewer who suggests a loyalty program??
Review by pamlen
We have been using 1cover travel insurance for all our travel insurance over the last few years & although we haven't had to claim thank goodness if the service is as good as we have experienced so far, i'm sure we will be happy.
Review by Anonymous User
Thanks for your cover very happy with it and will use it again next time I travel. Once again thanks
Review by loneve
We have been using 1Cover for many years and recommending them for all our friends, so far no claims but all have been 10/10. Many thanks 1Cover!!!
Review by Anonymous User
Found the purchase easy and good customer service. Cannot comment on claims experience as thankfully trip was without incident.
1Cover ® is a registered trademark of 1Cover Pty Ltd. 1Cover Pty Ltd ABN 91 105 954 265, is an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457. 1Cover is located at Level 1, 332 Kent Street, Sydney NSW 2000. Before you buy, please read the Product Disclosure Statement and Target Market Determination. Any information contained on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. You should consider these having regard to the Product Disclosure Statement (‘PDS’). Before you purchase, please note in particular, the eligibility criteria, travel warnings in place and limitations to claim under multiple policy sections.
This insurance is underwritten by HDI Global Specialty SE, a company registered in Germany acting through its Australian branch, HDI Global Specialty SE – Australia, ABN 58 129 395 544, AFSL 458776.