See what our customers have been saying on Compare Travel Insurance.
Review by samlapira
Not sure yet, unfortunately have a claim to make. Was enough stress losing partners bracelet and most of our holiday photos but was made to feel the like the culprit over the phone. The requirements and paper work are a nightmare. Not sure if i will forward the claim but may as well travel without this cover if its so hard! i have recommended you to many others and they have all been happy.
Review by Anonymous User
Prompt and personal response to email enquiries. Comprehensive product at reasonable and competitive price; thankfully although there has been no need to make a claim having used 1Cover on three occasions now in the past two years for domestic travel, the product does provide peace of mind. If a claim was to be made and a similar customer experience is provided as per purchasing the policy, I would be suitably impressed.
Review by th
Easy to compare with other companies, and see where you get value for you money. Did not need to claim, but felt very comfortable with the policy we had.
Review by Anonymous User
Easy to set up. Good coverage Haven't made a claim however called claims number by mistake when extending cover duration once. Staff most helpful and courteous.
Review by Anonymous User
Had no problems this trip. The cover provided peace of mind and was easy to arrange. The reason for peace of mind was that on a previous trip we had occasion to make a claim. This process was straight forward and painless. Will be using one cover on my future trips
Review by yasmin.whittle
Quick, easy and cheap insurance. I always get comprehensive which covers everything I need if I ever need to make a claim. So simple and quick to book, and I always use 1 Cover for my travel insurance. I'm lucky as I haven't yet had to make any travel claims yet, but I'm sure if I did, the process would be quick, easy and fast just like purchasing the insurance!
Review by Anonymous User
Due to a death in the family we had to change our travel dates everyone that we dealt with was so sympathetic airlines hotels etcexcept 1cover they showed no sympathy whatsoevere and charged us to change the dates. We didn't need to makes claim due to all other companies just changing flights etc without any cost having insurance with one cover was what cost us. Will never use them again
Review by Anonymous User
Always happy not to have to make a claim. I feel confident that if I did, you would act quickly and efficiently. Am happy that age doesn't have a detremental effect on premium at this stage as compared to other companies your policy is very affordable.. I hope this continues!!
Review by sue.robson.56
I never used to have travel insurance till my husband found out & said I have to have it just in case. I found 1 cover to be simple & value for money for a bit of peace of mind. I haven't had to claim anything but feel happy now knowing I am protected . Thank you 1 Cover :)
Review by Anonymous User
Rates well in industry comparisons, have sourced and used twice now though yet to make a claim. Would recommend without hesitation.
Review by Anonymous User
great service , quick and easy to follow on the web page simple quote ad buy servicehave used them several times with only 1 claim. quickly paid and all good
Review by jenanpat
Continue to use 1 Cover for our travel insurance because of its value for money and inclusions in its travel policies.
Review by Rayley
Have purchased Travel Insurance with 1 Cover both thru customer service (1) and online (2) , both methods very efficient. Have not had the need to test claims (thank goodness!) but would definitely recommend this product.
Review by dorrie50er
I will never use another Travel Insurance company because 1 Cover are the best. I have used them 10 times on my travels and I have had 2 claims. Claiming was so easy and fast. Staff were courteous and efficient and helpful. I am just going to purchase another Travel insurance Policy for my trip next March.
Review by rabbit
First time that I have used 1 cover and found them to be fantastic. Will use then again on our next trip. Thanks again. Ray.
Review by Debra Russell
I have used 1cover 3 times and recommended it to family, friends and fellow travellers many times. I have not found a company with as comprehensive a coverage as 1cover which gave my mother who has a pre-existing illness peace of mind knowing she would be covered during her travel. So far I have not had to claim so I am not able to comment on that part.
Review by pedro
Only made one claim for vehice rental excess. Dealt with in helpful and friendly manner. Would always use 1 Cover.
Review by Reneemclennan
I have used 1Cover for travel insurance many times. Twice in the last year I have needed to make a claim and in both cases they were extremely prompt & very helpful including organising & paying for medical evacuation back to Australia. Highly recommended.
Review by Randhir
Cheaper by far, for same Cover other Travel Insurance companies provide. Easy online purchase, and they give details on cover provided, very clearly with no hidden clauses.
Review by Spen
My second policy with 1Cover. No claim experience but really appreciate the way they stay in touch. Nice personal touch, comforting to know they are paying attention. About to book next years Holiday & take an anual policy with 1Cover.
1Cover ® is a registered trademark of 1Cover Pty Ltd. 1Cover Pty Ltd ABN 91 105 954 265, is an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457. 1Cover is located at Level 1, 332 Kent Street, Sydney NSW 2000. Before you buy, please read the Product Disclosure Statement and Target Market Determination. Any information contained on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. You should consider these having regard to the Product Disclosure Statement (‘PDS’). Before you purchase, please note in particular, the eligibility criteria, travel warnings in place and limitations to claim under multiple policy sections.
This insurance is underwritten by HDI Global Specialty SE, a company registered in Germany acting through its Australian branch, HDI Global Specialty SE – Australia, ABN 58 129 395 544, AFSL 458776.