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1Cover Travel Insurance Rated 8.4 out of 1769 reviews

Claims experience
8.1/10
Value for money
8.6/10
Customer service
8.5/10

No cover when hotels going bust!

Had to contact 1 Cover regarding online hotel booking company going into liquidation. Although the staff were empathetic, unfortunately this is not covered by the insurance and we lost $500. Won't be using discount hotel accommodation websites again.

Seamless service.

I have not made a claim so can't rate 1 cover in that department, but everything else was seamless and easy to use. Will definately use them again

Claim settled in full.

I have used 1Cover for travel insurance for my wife and I ,twice now including one claim and they were excellent , the claim was settled in full and very quickly and I will be using them again for our next trip.

90 days multi-trip is great.

I have been using 1 Cover for years as the insurance is a good value for money, there are good products to choose from (like Multitrip that covers up to 90 days per trip) and the claim process is very seamless

Great claims, customer service and more

Easy online application, previously made a claim and customer service was great, people are helpful, claim p0aid promptly. Have used several times now, will continue to use 1 Cover. Thanks

saves $ on my car hire too!

have not had to claim...appreciated the ease of purchase...saves money on car hire as do not have to take out extra cover

Will use them again.

This is the third time I've used 1Cover for travel insurance. Each time it was easy to arrange, efficient, timely and effective. I haven't had cause to make a claim but have been very happy with the service and will use 1Cover again.

Good service all round.

Second time user and I am pleased with the personal assistance on request, good response to information requested when on holiday, easy to lodge claim and reasonably priced.

We ONLY use 1Cover!

We only use One Cover. We had one claim in our time due to cancellation costs of a tour in Peru several years ago as we could not take yellow fever vaccination on medical grounds and there was no drama claiming these costs. We also use the insurance for travle in Austrlia to cover the excess on rental cars- much cheaper than the cover offered by rental car companies.

Easy claiming - thanks 1Cover.

I have insured with 1Cover on several occasions now and had to make a claim two years ago when I was too sick to take a flight. The ease of claiming and the great service made the process very simple. Quite different from the airlines who came close to abusing me for being sick!!

Faultless.

Have never had to claim from 1Cover so unabel to rate them there but as far as taking out the insurance and the cover given is faultless. Will definately use them again and recommend them.

Keep up the good work.

Happy again, have used before and will use on all my travel. No fuss, best value, peace of mind cover for all the family. No claims made as yet so great value means I am getting best dollar value with peace of mind. Great company looking after Australian families while on holiday and saving them money and worries along the way, keep up the good work.

Smooth sailing.

Price is excellent , quick & easy on the internet, not had a claim as yet, but I'm sure it will be smooth sailing. Also good for group bookings. Wouldn't look at anyone else while the price is right. I've recommended 1 Cover to a few people, and they are happy with the pricing. as that is what it comes down to when travelling, save money. and getting the same value for your money. Pat Agrela

Great for the elderly.

I initially found it difficult to find an insurance company who would provide travel insurance for my 88 year old father. Then I came across 1Cover and they were very supportive and helpful. Fortunately our travels went very well and there were no mishaps. It was great to have the cover and to know that 1Cover is prepared to provide cover for elderly clients! Thank you.

Satisfied customer.

I have been using 1Cover for 6 years, although I have never had to make a claim I have been more than satisfied with all other aspects of the company. Efficient service and above all reasonable costs. Moya Weston

Outstanding!

This is the second time I have used 1Cover and would not consider anyone else.Unfortunately I had a Claim the first time and the service and settlement was outstanding

Excellent value!

Excellent Value!!!! Have used for Travel several times and it's really good value for money and no trouble to arrange or change if required before travel. Thank You

10 out of 10

NEVER HAD A CLAIM OR ANY INTERACTION WITH EMPLOYEES, SO CANNOT RATE ON THESE SUBJECTS. HOWEVER, PURCHASE PRICE WAS ATTRACTIVE AND ON-LINE PURCHASE QUICK AND EASY. 10/10 FOR THIS.THE ONLY PATHETIC BIT IS THAT THE SUBMIT BUTTON ON THIS REVIEW WILL NOT WORK UNLESS I RATE 'CUSTOMER SERVICE ' OF WHICH I HAVE HAD NO ACTUAL EXPERIENCE OR KNOWLEDGE OF !!! IF THEY CAN'T FIX THIS, THEN I WORRY ABOUT HOW A CLAIM MIGHT BE DEALT WITH!!!

Queries answered promtly.

I used 1 Cover for the first time & found that it was easy to purchase, value for money & any queries were answered promptly by customer service. Regarding claims I cannot rate it as I did not need to make any claim.

Medical claim processed without problem.

I have used 1Cover over a number of years. Purchasing cover was always easy. I have made one medical claim. The 1Cover people were helpful and the claim was processed without a problem