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1Cover Travel Insurance Rated 8.4 out of 1769 reviews

Claims experience
8.1/10
Value for money
8.6/10
Customer service
8.5/10

Good company to get travel insurance with 1Cover

This is the first time in all the many years I have travelled that I had to actually use my travel insurance. I got some kind of Bali belly problem and spent over six days in hospital there with vomiting and diarrhoea. 1Cover have been excellent. Paying the hospital and my claim for airfares etc. is with them.

Happy Customer

Both the application for travel insurance and making a claim easily done on line with clear instructions. Very prompt responses to emails and the claim was accepted fully in one week.

Earned my trust

I was partial to 1Cover when selecting a travel insurance because my mother was treated really well when she needed to make a claim last year. So, I always felt confident that this insurer would be worth the money

Straight forward process

Unfortunately I broke my ankle and my wife and I couldn’t travel overseas. Submitted our claim and it was approved after providing the appropriate paperwork.

Excellent value & service

I didn’t think I could claim much back from our recent cruise - we missed 2 ports due weather hence missing a booked tour at one port
I thought I would just put in a claim but wasn’t very confident due to our $200 excess
My claim payment exceeded my expectations !!
So happy I have stayed with 1cover for all my travel insurance
You definitely get what you pay for

Good and cheap

Good and cheap and come under budget. Good customer service. Value for money. No hassle at all.
Will be receiving more information when needed

1Cover kept in contact until we arrived home.

After I initiated a claim 1Cover kept in contact until we arrived home. All our costs were covered and our full claim was paid into our account promptly.

Unbelievable Service and Assistance

The staff at 1cover did the best they could to help us. Their service was second to none and I will always be using their services when traveling. WELL DONE 1COVER STAFF, THANK YOU SO MY MUCH FOR ALL YOUR HELP!!!

Easy to purchase and great peace of mind!

The online booking system is easy to use with straight forward questions and instant quotes. I would highly recommend 1Cover for any future travel and am always glad to have peace of mind heading into a trip!

Claim Experience

Claim process was easy and communication was excellent. I missed sending 1 document, easy to rectify and emails were answered quickly & efficiently.
Thank You 1 Cover

Great experience with 1Cover medical assistance and claim.

My wife and I were travelling in Nepal and my wife seriously injured her ankle. After contacting 1Cover they responded quickly, recommended a good private hospital in Kathmandu and followed up with us regularly. On returning to Australia 1Cover processed and approved the claim within a couple of weeks. We're very happy with 1Cover.

Prompt, professional service provided by 1Cover.

I received the best service with a great outcome from 1Cover Insurance. All my inquiries were answered promptly and my claim was completed professionally and quickly.
Thank you 1Cover

Always used 1 cover as find them priced reasonably and easy to organize

Great ease of use to organise insurance with 1 cover the price of the cover is always usually the cheapest also recommend them highly.

Amazing service

I have been using 1 cover for yrs now as I have found it’s cheaper and more convenient for my travels, I’ve never had to make any claims, and at one stage had to change travel dates and was assisted without any drama. Recommended 5* from all of us. Thank you for continually insuring me over last 5 yrs. Many thanks 🤩

Easy and economical to obtain

I can't say more than this because fortunately, I never had to use it! I will obtain this cover next trip

Prompt Response & Settlement of Claim

I have used 1Cover for a number of years for overseas holidays (UK & Europe). Their website is easy to 'navigate' and have always beenprompt and reliable to deal with eg A credit note (as the result of a canceled trip to UK in late 2020 - due to covid) was honored although it had technically expired by 2 month (2023).
A recent claim (May 2024) regarding an unfortunate cracked windscreen (UK hire car) was promptly settled.
Thank you
Ken

Claims experience.

My partner fractured her ankle 3 weeks prior to our Asian trip. Our travel insurance claim was approved promptly and paid 2 days later. 1 Cover was easy to deal with and the online claims process was simple. I'm impressed!

I may as well not have taken out travel insurance

OK, fair enough the small print said the insurance does nit cover the collapse of an airline .. but I was caught up trying to get hime last week when Bonza collapsed & was out of pocket to another airline in order to get home

1Cover have been amazing and highly recommended them!

Had a ski incident in Canada, expensive medical attention and 1Cover made it ease from the case management who were all amazing and so helpful to the claims management, the whole experience was not stressful, thank you 1Cover!

Ticked all the boxes for me.

The comprehensive international travel insurance policy I purchased had more items covered than what I required, and the medical items covered in the policy, which I was mostly interested in, were well and truly covered giving me peace of mind that if anything did happen then I was covered.