See what our customers have been saying on Compare Travel Insurance.
Review by Neerod
This is the first time in all the many years I have travelled that I had to actually use my travel insurance. I got some kind of Bali belly problem and spent over six days in hospital there with vomiting and diarrhoea. 1Cover have been excellent. Paying the hospital and my claim for airfares etc. is with them.
Review by Elizabeth Collins
Both the application for travel insurance and making a claim easily done on line with clear instructions. Very prompt responses to emails and the claim was accepted fully in one week.
Review by Jireh Vicary
I was partial to 1Cover when selecting a travel insurance because my mother was treated really well when she needed to make a claim last year. So, I always felt confident that this insurer would be worth the money
Review by Steve Brazier
Unfortunately I broke my ankle and my wife and I couldn’t travel overseas. Submitted our claim and it was approved after providing the appropriate paperwork.
Review by shezza
I didn’t think I could claim much back from our recent cruise - we missed 2 ports due weather hence missing a booked tour at one port
I thought I would just put in a claim but wasn’t very confident due to our $200 excess
My claim payment exceeded my expectations !!
So happy I have stayed with 1cover for all my travel insurance
You definitely get what you pay for
Review by Deric Tadiwala
Good and cheap and come under budget. Good customer service. Value for money. No hassle at all.
Will be receiving more information when needed
Review by Ken Price
After I initiated a claim 1Cover kept in contact until we arrived home. All our costs were covered and our full claim was paid into our account promptly.
Review by Brook Stepan
The staff at 1cover did the best they could to help us. Their service was second to none and I will always be using their services when traveling. WELL DONE 1COVER STAFF, THANK YOU SO MY MUCH FOR ALL YOUR HELP!!!
Review by Allison Baldwin
The online booking system is easy to use with straight forward questions and instant quotes. I would highly recommend 1Cover for any future travel and am always glad to have peace of mind heading into a trip!
Review by Julie Combes
Claim process was easy and communication was excellent. I missed sending 1 document, easy to rectify and emails were answered quickly & efficiently.
Thank You 1 Cover
Review by Mark
My wife and I were travelling in Nepal and my wife seriously injured her ankle. After contacting 1Cover they responded quickly, recommended a good private hospital in Kathmandu and followed up with us regularly. On returning to Australia 1Cover processed and approved the claim within a couple of weeks. We're very happy with 1Cover.
Review by David Varga
I received the best service with a great outcome from 1Cover Insurance. All my inquiries were answered promptly and my claim was completed professionally and quickly.
Thank you 1Cover
Review by Andrea Jones
Great ease of use to organise insurance with 1 cover the price of the cover is always usually the cheapest also recommend them highly.
Review by Maureen Allis
I have been using 1 cover for yrs now as I have found it’s cheaper and more convenient for my travels, I’ve never had to make any claims, and at one stage had to change travel dates and was assisted without any drama. Recommended 5* from all of us. Thank you for continually insuring me over last 5 yrs. Many thanks 🤩
Review by Jennifer
I can't say more than this because fortunately, I never had to use it! I will obtain this cover next trip
Review by Kenneth Leeson
I have used 1Cover for a number of years for overseas holidays (UK & Europe). Their website is easy to 'navigate' and have always beenprompt and reliable to deal with eg A credit note (as the result of a canceled trip to UK in late 2020 - due to covid) was honored although it had technically expired by 2 month (2023).
A recent claim (May 2024) regarding an unfortunate cracked windscreen (UK hire car) was promptly settled.
Thank you
Ken
Review by Greg Vale
My partner fractured her ankle 3 weeks prior to our Asian trip. Our travel insurance claim was approved promptly and paid 2 days later. 1 Cover was easy to deal with and the online claims process was simple. I'm impressed!
Review by Jennifer Littlechild
OK, fair enough the small print said the insurance does nit cover the collapse of an airline .. but I was caught up trying to get hime last week when Bonza collapsed & was out of pocket to another airline in order to get home
Review by Paula
Had a ski incident in Canada, expensive medical attention and 1Cover made it ease from the case management who were all amazing and so helpful to the claims management, the whole experience was not stressful, thank you 1Cover!
Review by Garry Russell
The comprehensive international travel insurance policy I purchased had more items covered than what I required, and the medical items covered in the policy, which I was mostly interested in, were well and truly covered giving me peace of mind that if anything did happen then I was covered.
1Cover ® is a registered trademark of 1Cover Pty Ltd. 1Cover Pty Ltd ABN 91 105 954 265, is an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457. 1Cover is located at Level 1, 332 Kent Street, Sydney NSW 2000. Before you buy, please read the Product Disclosure Statement and Target Market Determination. Any information contained on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. You should consider these having regard to the Product Disclosure Statement (‘PDS’). Before you purchase, please note in particular, the eligibility criteria, travel warnings in place and limitations to claim under multiple policy sections.
This insurance is underwritten by HDI Global Specialty SE, a company registered in Germany acting through its Australian branch, HDI Global Specialty SE – Australia, ABN 58 129 395 544, AFSL 458776.