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Independent customer reviews

See what our customers have been saying on Compare Travel Insurance.

1Cover Travel Insurance Rated 8.4 out of 1769 reviews

Claims experience
8.1/10
Value for money
8.6/10
Customer service
8.5/10

Peace of mind

Hire car companies really annoy me with their extortionate insurance rates (they've been doing this for a while now, you'd think by now they would have negotiated a policy that covered everyone) - so it's good 1Cover has got my back.

Great Price and Service

I was pleasantly surprised when I rang 1Cover, I am over 70 yrs and the price quoted was very favourable, your staff were very friendly and informative. It becomes harder to get reasonable insurance cost as you age, thank you 1Cover.

Insurance purchsed but no claim necessary.

It's difficult to review insurance unless a claim is required. Purchase was easy. I didn't make a claim therefore I can't really review.

Could not claim

We got stopped at hk international airport because my name was 'different'. Made us miss our flight and had to book another flight the next day with a massive detour/stop over to japan and a hotel for the night and wasted 2 days. Tried to claim and all they said was sorry.

Had no problems at all

Received a call from a customer service person, who advised I needed extra cover for my particular policy, which was greatly appreciated.

It is OK

No trouble occurred while I was travelling. Process via internet was smooth and good, price is reasonable, I will use them again.

Peace of mind when travelling

Easy website to use, luckily no claim made. Good value for money. I read reviews of many companies before purchase and 1Cover seemed to come out on top of the others.

I love this company

I always buy my insurance from them and have had to claim twice with no problems at all. Will always recommend them and tell everyone I know about them.

Quick, no fuss claims every time

I use 1cover every time I travel overseas because they’re always the cheapest, I’ve had to claim twice with them and both times I have had a quick response and trouble free return. I couldn’t recommend them enough.

Highly recommended insurance

With the unpleasant experience of my wife's illness that caused delay in her travel, 1Cover consultants were available, knowledgeable and helpful. The solution suggested and implemented was really optimal. Excellent - thank you

Good value for money

Very competitive policy price. This time I didnt need to claim, but them being a top company, I trust them to be there if I needed them. Have used them previously when I needed snow sport cover and it wasnt a separate policy like most other companies so I think they have vaue for money.

Florita Bibbs

I highly recommend this company very good value for money with the coverage that you get no comparison to others.

GREAT PRICE AND EASY TO APPLY

Thank you again for great cover and the easy way you can apply for existing medical conditions. Will be using your Travel Insurance in July for our next trip.

Very good customer service

Extremely easy to talk to rep. I had to change my dates and it was no problem excellent service will use again

Travel Claim

I frequently use 1Cover. They are competitive with their pricing and I have just made my first claim which was dealt with speedily and without hesitation. Would highly recommend to friends as I have done so numerous times.

Easy as travel cover

Would highly recommend. Have used 1 cover a few times now and they have been by far the best value for money and the cheapest aswell.

Quick, easy and good value

After a family holiday I needed to lodge a small claim. All completed online and payment received within two weeks. Very efficient and a positive experience.

Cruise insurance

No issues will use again for sure. All done online. Quick and easy.
That's about all I have to say

Very Happy with Travel Insurance covering Pre-existing Medical conditions.

Great to be able to get cover online with the ability to get cost after entering survey for Pre-existing medical conditions. Very happy with this facility to cover pre-existing medical conditions so easily and efficiently.

Why stop the returning client discount?

I have used 1Cover many times over the past few years. I have always been offered a returning client discount. The latest policy I purchased did not offer same, and when I inquired about it, I was informed that "1Cover doesn't offer that discount any more". No explanation, just the fact. My latest interaction with 1Cover was therefore disappointing.