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1Cover Travel Insurance Rated 8.4 out of 1769 reviews

Claims experience
8.1/10
Value for money
8.6/10
Customer service
8.5/10

A1 TRAVEL INSURANCE WITH 1 COVER

Another trip to Bali with the safety and security of 1 Cover insurance giving me the opportunity to chill out, relax and enjoy a well earned break.

Too slow and arduous

Baggage delay payment only available after 10 day processing time and no 24 customer care when overseas is a joke

A wide range covered for a great price

I have used 1Cover for many years and even though we have not had to make a claim, I continually find 1Cover to be the most comprehensive and the best price.
I do compare travel insurance each time and always return to 1Cover.

Peace of mind!

The process of applying for travel insurance offered by 1Cover was easy. Despite having to make alterations to my cover period, due to the change in our trip, the staff were very helpful and understanding. Having the peace of mind that any potential travel issues were under control was very reassuring.

Nice easy website

Used 1cover many times and found the website easy to use.
Not had to make a claim so can't comment on claim experience

Great Value

1Cover is the fastest and easiest way to buy on-line travel insurance, with very competitive rates. I will be using 1Cover again in the future for all my travel insurance.

Reassuring

Conscience that as fellow passengers we’re reliant on unexpected medical assistance- and content knowing that I was properly covered by insurance.

Not needed - good cover & service

Will use again if required & terms remain as satisfactory- have used this in the past some time ago

So glad we did not have to claim for anything

This was the third time in a row that we used 1-Cover (recommended by friends) and we hope to continue to use 1-Cover in the future

Claims experience

Coud not find the support / non-sales / claims number easily on the web site. Advice was a bit non-specific.

Medical Consult and Medication claim Cruise Ship

Wife became sick on cruise ship and had to visit the doctor. On our return to our home I completed the claim process on line that was very simple to navigate and uploaded the required documentation. The claim was accepted the following day. I would recommend using 1Cover again. Thank you.

I have used 1 Cover for my last 3 trips and have found them very competitive on price.

I have had to extend my cover and rang them to confirm rental car excess cover and got immediate attention and resolution to the requests.

Awesome

I've never had to claim insurance but whenever I go overseas, I always book my travel insurance with 1Cover.

Very easy and simple to book travel insurance

I was very impressed with ease and simplicity to book travel insurance great experience will use this company again

Easy

Easy to sign up with clear plans, benefits and exclusions. Provided with emergency contact numbers. Haven't made a claim even though have had 3 or more trips covered. I hope claim procedure is as easy as signup.

Don't bother claiming if your grandparents are over 85 and dies

There is a provision within the policy wording for all travel insurance policies whereby any relative aged over 85 whom passes away and regardless of where they live at the time will not be covered.

Not even the flight home was covered in this family emergency.

It would be great if the policy wording was emailed with the actual Policy cover like AAMI policies instead of a link to go to "view policy wording".

In addition the claim took over 8 days to review without any follow up. I had to physically call up to receive this information that i was out of pocket $900 on top of any abandoned travel plans.

You rejected a claim for totally spurious reasons

My sports watch was stolen in circumstances that clearly give rise to a claim. You rejected it on totally spurious grounds.

Very happy customer

My wife became ill on cruise & following treatment we were left with a rather large medical bill. We made a claim with 1 Cover & claim was approved next day with minimal fuss. Thanks 1 Cover you are now our go to insurance from now on.

He's dying in hospital and they won't help

My friend is in a coma in hospital and the costs are going up daily and we can't afford to get him out and 1cover have found a loophole not to cover and won't help... Disappointed and saddened. We just want to get him back to Australia

Good to know I had cover if needed

Good to know I had cover if needed, luckily I did not need it, but with insurance always good to know its there if needed.