See what our customers have been saying on Compare Travel Insurance.
Review by Janice Smith
because it is quick and easy to insure yourself against heath worries and problems which might occur. We have always insured ourselves with 1 Cover Insurance before we go cruising. To date we have had only made 1 claim online and that went well. Also telephone conversations went well with the staff before buying an insurance policy online. I wouldn't hesitate recommending this company.
Review by Suzanne Smith
1Cover was by far the cheapest compared to other travel insurance providing the same cover if not better! Thank you!
Review by Erica Frisoli
Applied for cover for a pre existing injury and was prepared to pay to extra for it, but they wouldn't cover me. Kind of defeats the purpose of having insurance.
I've also used them every single time I've travelled and this last time I phoned to get cover and I didn't even get a discount for being a repeat customer where every other year I have. This is just ridiculous. No loyalty.
Also, the "refer a friend and get a gift card" thing is a lie. I emailed back and forth numerous times with 4 different policy numbers of family and friends who I've referred and no one has ever gotten back to me. The reason I had to email for it was because the link they give you to book through doesn't work. It is a direct link to the main website. I've never received any gift cards and they can't even respond to my emails. Just slack. I won't be using them again.
Review by G Atkinson
Enough to spoil ones holiday. Put in a claim to get an unexpected travel cost refunded, but "sorry, we don't cover that particular reason for a delayed flight". isn't that typical? Wouldn't touch them. Not to be relied on to help you out when you get home. They don't want to know you. Very poor. Not a happy camper, but really, are you surprised? they are an insurance company after all. Find every reason not to pay up. Wont be back ever again.
Review by Gayle Musgrove
I chose 1Cover again for my latest trip to Hawaii. I did not need to make any claims but I had the peace of mind that everything was covered and 1Cover even sent a reminder to extend my cover if I was going to extend my stay.
Review by Barbara
I am still travelling but needed to make a smallish claim. Dealt with in a very friendly and hugely efficient way. No bother at all.
Review by Russell Williams
Thank you 1Cover. It was made easy, it was affordable and done in moments. Will definitely use your company again.
Review by Sharon Kearsley
Got sick in Singapore one year and ended up in hospital one cover paid very quickly when we got home. We choose one cover every time we travel😎
Review by Corey Gilfedder
One of the better prices I found for the cover provided. Not the best but on recommendation went with. Never needed to make a claim so all in all that's a good thing
Review by Andrew Attard
Great insurance based on value for money... that is until you have to claim. I wouldn't recommend them to my worst enemy. Disgusted at their claims process. Being stuck in a foreign country at the last leg of your holiday when funds are low for an unexpected medical issue to arise, you put faith in your insurance to be on the ball.
Paying up front... not the issue, but now having waited 7 days and still no outcome of yes or no to being covered is just absolute BS.
Never again, we could have spent the money it cost for "comprehensive" cover if that is what you can even call it on better things.
Review by Dennis John Loxley
the staff at 1 cover were amazing after my husbands accident when he broke a leg while in Bali. nothing too much trouble, their support meant so much, when you have never been in the situation before there expertise was a comfort
Review by Belinda Davenport
Although we have never needed to use our travel insurance, we wouldn't go away without it. We always use 1cover - very easy to arrange online.
Review by Noel Walker
I had no trouble getting cover and I didn't have to make a claim but felt confident in the product.
Review by Kevin Hays
I use 1Cover for peace of mind when travelling. I have never had a problem in my dealings with them.
Review by Sheryl Juliano
Very easy claim process. Reply promptly and reimburse efficiently. No hassle on online submission. Costumer service reply with in 5days and reimburse your money with in 2-3 days of their reply. Highly recommended to anyone.
Review by Mary Wigger
This is the third time I have taken out insurance with you without having to make a claim,yet because of my age you charge me a lot. I suppose it is Peace of mind, but after the forgoing of the first $500 and the limit of $40,000 one wonders whether it is worth it.
Review by Judith Bird
had no problems selecting and buying travel insurance online. 2nd time have used 1cover. have been kept up to date. luckily have not had to claim
Review by Kay Sturgess
1Cover has always been our travel insurance by choice. We as a family are treated well with good communication and flexibility when needed.
Review by Cheryl McRae
Although I've never needed to claim, after a bad experience with one of the bigger name Insurance, I will be using 1Cover again and again. They charge reasonably and keep in contact should you need them. 10 out of 10
Review by Leah Curds
I would not travel any where these days with out travel insurance. 1 cover are reasonably priced. So far I've had no issues. Would recommend.
1Cover ® is a registered trademark of 1Cover Pty Ltd. 1Cover Pty Ltd ABN 91 105 954 265, is an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457. 1Cover is located at Level 1, 332 Kent Street, Sydney NSW 2000. Before you buy, please read the Product Disclosure Statement and Target Market Determination. Any information contained on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. You should consider these having regard to the Product Disclosure Statement (‘PDS’). Before you purchase, please note in particular, the eligibility criteria, travel warnings in place and limitations to claim under multiple policy sections.
This insurance is underwritten by HDI Global Specialty SE, a company registered in Germany acting through its Australian branch, HDI Global Specialty SE – Australia, ABN 58 129 395 544, AFSL 458776.