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1Cover Travel Insurance Rated 8.4 out of 1769 reviews

Claims experience
8.1/10
Value for money
8.6/10
Customer service
8.5/10

Fast turnaround and payment

I put in my claim for a medical incident and had payment approved same day, no drama or hassle

Competitive and convenient.

Competitive rate, easy to book and good to receive an email while away with a reminder to extend the insurance if my return date was delayed.

Cruising cover well worth while for missed port

We were very happy with the quick, efficient and courteous service after bad weather meant we missed a port on our cruise. The claims process could not have been easier and we will make sure we always have the cruise cover component when travelling this way in future.

Peace of mind

I always use 1cover insurance even for domestic travel... peace of mind in case of unforeseen travel glitches with hire car... flights... or accommodation problems... I don't leave home without it

Easy and quick

One of the cheaper ways to get travel insurance when you are already overseas. I had a minor prang in a hire car, my claim was approved within three days and I was reimbursed for my excess within 10 working days.

Nothing great about them.

Kept bombarding me despite our not taking insurance with them and asking them not to then sent someone else’s info.

Quick and easy quote online

Quick and easy quote online price was good for our 15 day cruise but we didn’t need to claim so can’t comment on this

No need for fear of not being completely covered!

When I broke my leg skiing, I was hesitant when my medical expenses were adding up that I had not paid a high enough fee to cover me. After submitting my Japanese Dr letter that had to be translated, I was assured I was covered as recommended within 48 hours. My calls were even answered within a minute of dialing- no wait time! My three kids and I were booked on flights home. Special seats and wheelchair support sorted, meeting the needs for the for severity of my injury.
1 week later I am home, have been guided on submitting my claim for expenses I had to fork out for treatment and required transport at time of injury and even got a call a day after arriving home to make sure all was ok!
Never experienced service like it! Would highly recommend 1Cover to anyone.

Awesome service and experience

We had to make a few claims after our 3 month trip and I couldn't be more impressed with the service from 1 Cover. Responsive, easy to deal with and fair. I will continue to insure with you and recommend you to my friends!

Insurance assured

Another trip without any issues or need for a claim. Always comforting to know that if needed it's there.

Easy and affordable

Very affordable, easy to choose preferences and good quality cover for every possible situation, I didn't need to use it but I definitely felt safe knowing my insurance was taken very good care of.

insurance to count on!

After an awful experience being robbed in Italy,1cover looked after our needs and covered most of our losses, I hope it never happens again but next time we will keep all our receipts of travel and hotels, that we were inconvenienced by.

So much small print not sure why ive even bothered to have insurance

I tried buying insurance from one of your reps over email and what a joke. She couldn't give me a detailed invoice so i could bank transfer or give my credit card details over email. Is this the 1900s or what... get it together and get a better way of organising payment. Also 3 days gap is such a joke for residential already overseas! I mean you are already price gouging whats three days. Anyways im stuck with you now and wont be back

Claims if you have death or funeral Overseas

These people upon selling you a policy failed to inform me that in you’ve funeral outside the Australia and New Zealand, you are unable to make a claim do to funeral re scheduling this type stealing. Be careful on choosing your type of travel insurance, now the issue will be taken to fair trading.

Great value

Great value insurance we use it all the time.
Have not made a claim as yet but price is good

Great Experienced Staff

I have used 1Cover Insurance many times, the staff are always helpful. The cover offers great value for money. Well Done 1Cover

Ski

Have been using 1 cover for past 3 or so years..good price and good ski cover..we have been skiing overseas for 20 years and had to make our 1st claim 2 years ago..this was also the 1st time using 1cover..the claim process was easy .as you often hear stories of travel insurance companies not wanting to pay or take forever i was quite surprised..it was also helped by the excellent dr in Switzerland who knew exactly what we would need to provide. Whole claim sorted in a few weeks.

Excellent short term insurance

Value for money
Easy to apply online
Great service and excellent for cruises. Paying by credit on line and all forms downloaded in an easy way

Easy

Luckily we didn’t need to make any claims, but if the easiness in finding and purchasing the cover is like how a possible claim is processed - A rating from me.

Value for money and easy to apply.

Great customer service. Friendly staff when I needed to enquire about my pre injury situation before I travelled overseas. Very helpful.