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1Cover Travel Insurance Rated 8.4 out of 1769 reviews

Claims experience
8.1/10
Value for money
8.6/10
Customer service
8.5/10

The best travel insurance around

Best price and great customer support. Really helpful team and easy to use website. I travel a fair bit and only use 1Cover!

All good - Thanks 1Cover

Luckily nothing serious went wrong, but i felt that the deal was good value for money compared to competitors.

Very good service

I always use 1 cover now when I travel OS . They are quick to settle claims and nothing is too much hassle
Very happy to give them a reference

Phone on contract difficult to prove original price

I lost my new iphone 7 plus between airport and hotel in Hong Kong
My claims experience was a shock and inconsiderate
My settlement amount was $360 based on 24months plane as proves of original purchase
Shock
Nasty

General cover

We are very happy with 1Cover travel insurance. I needed to fill in a form to have an assessment review for a new medical condition very quickly before traveling a few days later. 1Cover dealt with this very promptly and explained what was not able to be covered and why. Thank you for the prompt response.

Fantastic Claim Experience

Much to our regret my husband had to have emergency surgery the day before we had to fly out.. The claim process way very easy with a super fast refund..
Thank you One Cover for your fast and professional service

1 Cover is all you need

Have have 1 Cover insurance the four times we've been overseas! The ease of getting the Cover is fantastic. We made a claim the ladt time we used it and staff were fabulous.

Beware Our passport lost in mail before trip we lost all flights and tour, nothing is covered.

Our Passports were lost , we sent them registered post to get visa. We then missed dates of travel and tour due to the time it took to get new passports. Small clause in insurance means we cannot claim for flights or tour. Very disappoint, thought that was the point of insurance.

Happy with outcome

We have used 1cover for several overseas epic journeys over about 10 yrs .... have had to make two claims in that time. The first claim was relatively minor and was extremely well handled.
Our last claim was a big one as we had to cancel our whole trip to Alaska and Sth. America 1 week out from departure, due to a sudden Cancer (stage 4) diagnoses for our Daughter inlaw. It took a while to get the relevant documentation together to prove that we had no prior knowledge of the event and a reasonable amount of too-ing and fro-ing .... but I must admit the gentleman whom we dealt with was always courteous and helpful. We eventually had success and our claim was paid in full very quickly. Ultimately very happy.
We will use 1cover again.

Compassionate response to claim notification

I needed medical care overseas. The hotline staff were compassionate and I was happy with how my claim was handled

Travel Insurance

In our overseas travels it is reassuring knowing that 1Cover are available to assist us should an occasion arise. We are pleased to recommend your company to our family and friends for travel insurance

Easy to buy the cover you need

I find the 1Cover site easy to navigate and understand, which makes buying travel insurance easier. The prices are also pretty reasonable.

Great value, great and easy application

This was a really easy process and offered excellent value for money. Didn't have to make a claim but I'm sure that they'd offer the same level of service!

Awesome! no hassle to join.

Some company's ran me around for months then found you guys sorted in less then a day, even with a pre existing med condition.

Easy peasy

I don't insure with anyone else and as a freaquant overseas traveller can't fault such wonder price, service and piece of mind

Communication

I am disappointed as I contacted 1cover for advice as to whether I was insured for a rental car on May 7/17.
I did not hear back so therefore paid an extra $400.00 for insurance that I not find out was unnecessary. When I inquired yesterday as to whether I could be reimbursed, the answer was clearly no. I travel very frequently and will not consider this company again. Its disappointing as I have used this company several times in the past for when my children are traveling.

Claims too complex

Requesting for proof of ownership of a bag that was originally damaged is ridiculous given bag 2years old. Also cant get written confirmation from airline to advise weather delay on date means I cant make either claims. Pretty poor for a $400 claim on a $250 policy

Bad timing

I was extremely unhappy to receive a text message at 3.05 A.M. in the morning prior to my travel asking if i need to extend my policy. If that ever happens again i will be going elsewhere.

Good value and easy to purchase

We always use 1 Cover because it is clear and simple to purchase, and its policy prices are low and its rental car benefit in particular, is better than its competitors.

Easy and far better than car rental companies

Purchased cover on arrival mostly to reduce my $3200!!!!! excess on car rental to $0:))). Simple mobile purchase in a couple field changes. Much cheaper than reducing excess through rental company and the additional benefits that come with travel insurance was a bonus. I drove around Tassie with road kill every 50m and three marsupials darted in front of me during my travels (they survived). For the excess reduction alone it is worth it.