See what our customers have been saying on Compare Travel Insurance.
Review by Anna Pasternak
Best price and great customer support. Really helpful team and easy to use website. I travel a fair bit and only use 1Cover!
Review by HAMISH Mckendry
Luckily nothing serious went wrong, but i felt that the deal was good value for money compared to competitors.
Review by Joanna Beare
I always use 1 cover now when I travel OS . They are quick to settle claims and nothing is too much hassle
Very happy to give them a reference
Review by Douglas Wong
I lost my new iphone 7 plus between airport and hotel in Hong Kong
My claims experience was a shock and inconsiderate
My settlement amount was $360 based on 24months plane as proves of original purchase
Shock
Nasty
Review by Rosemarie Winsor
We are very happy with 1Cover travel insurance. I needed to fill in a form to have an assessment review for a new medical condition very quickly before traveling a few days later. 1Cover dealt with this very promptly and explained what was not able to be covered and why. Thank you for the prompt response.
Review by Bradley Mortas
Much to our regret my husband had to have emergency surgery the day before we had to fly out.. The claim process way very easy with a super fast refund..
Thank you One Cover for your fast and professional service
Review by Jeanette Colvin
Have have 1 Cover insurance the four times we've been overseas! The ease of getting the Cover is fantastic. We made a claim the ladt time we used it and staff were fabulous.
Review by Caitlyn Rintoul
Our Passports were lost , we sent them registered post to get visa. We then missed dates of travel and tour due to the time it took to get new passports. Small clause in insurance means we cannot claim for flights or tour. Very disappoint, thought that was the point of insurance.
Review by robcol
We have used 1cover for several overseas epic journeys over about 10 yrs .... have had to make two claims in that time. The first claim was relatively minor and was extremely well handled.
Our last claim was a big one as we had to cancel our whole trip to Alaska and Sth. America 1 week out from departure, due to a sudden Cancer (stage 4) diagnoses for our Daughter inlaw. It took a while to get the relevant documentation together to prove that we had no prior knowledge of the event and a reasonable amount of too-ing and fro-ing .... but I must admit the gentleman whom we dealt with was always courteous and helpful. We eventually had success and our claim was paid in full very quickly. Ultimately very happy.
We will use 1cover again.
Review by SUSANNAH SUMMERS
I needed medical care overseas. The hotline staff were compassionate and I was happy with how my claim was handled
Review by David Harrison
In our overseas travels it is reassuring knowing that 1Cover are available to assist us should an occasion arise. We are pleased to recommend your company to our family and friends for travel insurance
Review by Cleeve88
I find the 1Cover site easy to navigate and understand, which makes buying travel insurance easier. The prices are also pretty reasonable.
Review by Helen Greenwood
This was a really easy process and offered excellent value for money. Didn't have to make a claim but I'm sure that they'd offer the same level of service!
Review by Alexandra Souris
Some company's ran me around for months then found you guys sorted in less then a day, even with a pre existing med condition.
Review by Keran Gallas
I don't insure with anyone else and as a freaquant overseas traveller can't fault such wonder price, service and piece of mind
Review by Patricia Condon
I am disappointed as I contacted 1cover for advice as to whether I was insured for a rental car on May 7/17.
I did not hear back so therefore paid an extra $400.00 for insurance that I not find out was unnecessary. When I inquired yesterday as to whether I could be reimbursed, the answer was clearly no. I travel very frequently and will not consider this company again. Its disappointing as I have used this company several times in the past for when my children are traveling.
Review by Rachel Cahill
Requesting for proof of ownership of a bag that was originally damaged is ridiculous given bag 2years old. Also cant get written confirmation from airline to advise weather delay on date means I cant make either claims. Pretty poor for a $400 claim on a $250 policy
Review by Andrew Glen
I was extremely unhappy to receive a text message at 3.05 A.M. in the morning prior to my travel asking if i need to extend my policy. If that ever happens again i will be going elsewhere.
Review by Amanda Arnold
We always use 1 Cover because it is clear and simple to purchase, and its policy prices are low and its rental car benefit in particular, is better than its competitors.
Review by RYAN MCDONALD
Purchased cover on arrival mostly to reduce my $3200!!!!! excess on car rental to $0:))). Simple mobile purchase in a couple field changes. Much cheaper than reducing excess through rental company and the additional benefits that come with travel insurance was a bonus. I drove around Tassie with road kill every 50m and three marsupials darted in front of me during my travels (they survived). For the excess reduction alone it is worth it.
1Cover ® is a registered trademark of 1Cover Pty Ltd. 1Cover Pty Ltd ABN 91 105 954 265, is an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457. 1Cover is located at Level 1, 332 Kent Street, Sydney NSW 2000. Before you buy, please read the Product Disclosure Statement and Target Market Determination. Any information contained on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. You should consider these having regard to the Product Disclosure Statement (‘PDS’). Before you purchase, please note in particular, the eligibility criteria, travel warnings in place and limitations to claim under multiple policy sections.
This insurance is underwritten by HDI Global Specialty SE, a company registered in Germany acting through its Australian branch, HDI Global Specialty SE – Australia, ABN 58 129 395 544, AFSL 458776.