You may choose your own medical advisor, or we can appoint an approved medical advisor to see you.
We offer Emergency Medical Assistance anywhere in the world, 24 hours a day, 365 days of the year.
This all depends on the method you're using. If you are using your mobile phone, it depends on the arrangement you have with your service provider.
If you or a member of your travelling party needs emergency assistance please contact us.
Your excess is likely to be payable to 1Cover, but you may also need to pay your excess to the hospital.
Medical evacuation is included for all standard plans except for Domestic and Domestic Frequent Traveller plans.
For overseas medical assistance please contact our 24/7 emergency assistance team.
If you need medical assistance when you’re overseas, you must contact our emergency assistance team.
Our emergency assistance service may be able to help arrange a translator if needed.
If you are unwell overseas please contact us as soon as possible. Emergency assistance is provided 24/7, 365 days a year.
In an emergency, we advise that you or a member of your travelling party call our medical assistance team as soon as possible.
At 1Cover, we are there for you 24 hours a day, 7 days a week, 365 days of the year.